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Ten Thousand Coffees (10KC)
What Is Ten Thousand Coffees (10KC)?
10KC is the only all-in-one platform for inclusive mentoring, networking, and skills development that drives better employee engagement and retention. Over 200 organizations – such as Thomson Reuters, Nike, RBC, and EY – rely on 10KC to build, manage, scale, and measure all of their mentoring and networking experiences in one fully-integrated platform. 72% of 10KC users report improved knowledge, skills, and abilities after the program.
Who Uses Ten Thousand Coffees (10KC)?
People & Culture, DEI, HR, Talent Development, Employee Experience and L&D teams at organizations with 1000+ employees leverage 10KC to power their inclusive mentoring and networking programs.
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Ten Thousand Coffees (10KC)
Reviews of Ten Thousand Coffees (10KC)
Props to Ten Thousand Coffees (10KC)
Pros:
I appreciate 10KC for the ease with which I'm able to connect with mentors/mentees on a monthly basis. The pre-populated connection prompts make it easy for me to make that first connection.
Cons:
There aren't any negatives that prevent me from using 10KC as it suits my needs to connect with other people. If I could change one thing I would want the opportunity to customize my own profile to show more of my personality with the ability to change the colour scheme or addition of other media.
Ten Thousand Coffees Response
last year
Thanks Chérisse for your 5-star review and detailed feedback! We appreciate your suggestion to create a more customized profile to showcase your personality. We'll let our team know and we'll circle back to this review once we have an update!
Alternatives Considered:
Excellent platform to scale and support development programs!
Pros:
The platform is easy to navigate, data is thorough and readily accessible, and the team is highly collaborative and supportive. Leveraging 10KC has made it possible for us to scale and manage our enterprise-wide mentorship and networking program that would otherwise require a full team to manually develop, implement, support and manage. The content that 10KC provides is also incredibly helpful and can be curated to support our program goals without the heavy lift of developing all development content to guide participants.
Cons:
The technology automates messages and reminders to participants - which I LOVE - but I wish we could customize the messages' "sender" information so that it appears to come from someone within our organization. I think it would help employees make a faster connection when they receive communications and would reinforce our internal branding.
Greta customer service!!
Comments: has had an overall positive impact on our organization
Pros:
Customer service - the team we are working with to implement is very organized and helpful. Various functionality accommodating to our requests
Cons:
administrative to use if dont have integrations too many email notifications
Ten Thousand Coffees Response
10 months ago
Hi Reagan, thanks for your feedback! Partners like you help us continually improve our product, and we're so glad we've helped you have a positive impact on your organization. Thank you for sharing that you've had a great experience with our team (we have fantastic people here at 10KC!). We totally agree about the value of integrations. You'll be pleased to know that integrations is part of our offering at 10KC! Some customers have used this functionality and it made their processes all the more seamless for them. Some customers chose to not implement integrations, which is understandable. Our CSMs are always here to make our customers' lives easier. They're keen to work with you and find a solution.
Alternatives Considered:
10KC: A must-have software for professional growth and development
Comments: Our expectations for using 10KC have been exceeded well beyond what we originally imagined. Networking and mentorship are two of very few top professional growth and development activities, but they can be very time-consuming and bit of hit-or-miss. 10KC successfully eliminates the barriers to excellent networking and mentorship experience. 10KC also includes several other added benefits - such as office hours, scheduling meetings, etc.
Pros:
10KC exceeded my expectations regarding value for participants; the software eliminated guess work that are commonly associated with professional mentorship and networking.
Cons:
I cannot think of what I like least about 10KC at this time.
Ten Thousand Coffees Response
2 years ago
Hi Okey, thank you for the review. We are thrilled to hear that you're having a great experience with 10KC and utilizing the Office Hours feature. Thanks for being a great partner!
The Magic of Ten Thousand Coffees
Pros:
Ten Thousand Coffees seamlessly facilitates connections at a global scale to our colleagues across functions, geographies, levels of seniority, and business segments. Its intuitive interface combined with the power of algorithm/ML smart matching ensures that colleagues across the world connect to people with similar and complementary interests so that they can learn from others, grow their network, and thrive in the workplace. The platform provides real time insights that help us understand member sentiment and make adjustments as we go. On top of that, our partners at Ten Thousand Coffees are top notch. They lean in to support our goals and ensure we are setup for success, offering suggestions for how to use the platform in new and innovative ways. They are equally as focused on improving the experience for our colleagues as we are. They truly care and focus on building positive relationships with their clients built on understanding, trust, and support.
Cons:
Nothing comes to mind. They are top notch.
Ten Thousand Coffees Response
3 months ago
Hi Bryce, thanks for taking the time to write your positive review! We are absolutely thrilled to read how 10KC is making such a positive impact on your global organization! It's truly inspiring to see how our platform is enabling your colleagues to connect across functions, geographies, and levels, creating a truly connected and thriving workplace. We are dedicated to fostering connections that transcend borders and drive performance by leveraging the power of strategic connections. We're proud to empower organizations like yours to build a truly global community, fostering cross-functional collaboration and knowledge sharing. Thank you again for your kind words and for sharing your incredible experience with 10KC. We're excited to continue partnering with you and witness the positive impact our platform has on your organization.