---
description: Learn more about Herbie price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Herbie Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Herbie](/software/203812/herbie)

# Herbie

Canonical: https://www.capterra.co.nz/software/203812/herbie

> Herbie.AI – A  multi-national Intelligent Automation company (Part of SunSmart Global – 15+ years in enterprise   solutions)
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Herbie?

Banking, HR, Helpdesk, Insurance, Government, Retail, Healthcare, Manufacturing, Education, Automobile and Telecommunication.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Herbie

## Commercial Context

- **Starting Price**: US$500.00
- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English, French, German, Hindi, Indonesian, Italian, Japanese, Spanish, Thai, Traditional Chinese
- **Available Countries**: Australia, Bahrain, Bangladesh, Ethiopia, Ghana, India, Kenya, Kuwait, Nigeria, Qatar, Saudi Arabia, Singapore, South Africa, Sri Lanka, US Virgin Islands, United Arab Emirates, United Kingdom, United States, Yemen

## Features

- Chatbot
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics
- Speech Recognition

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [UChat](https://www.capterra.co.nz/software/1022133/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.capterra.co.nz/software/1037530/fathom) — 5.0/5 (807 reviews)
3. [Darwin AI](https://www.capterra.co.nz/software/1066034/darwin-ai) — 4.8/5 (17 reviews)
4. [Denser AI](https://www.capterra.co.nz/software/1064391/denser-ai) — 5.0/5 (31 reviews)
5. [Botsonic](https://www.capterra.co.nz/software/1061327/botsonic) — 4.8/5 (79 reviews)

## Reviews

### "excellent experience with herbie" — 5.0/5

> **sowndarya** | *30 January 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Herbie is intuitive, fast, and highly effective at automating everyday tasks. The AI-driven features save significant time, improve accuracy, and make workflows much more efficient. The interface is clean, easy to navigate, and suitable even for non-technical users.
> 
> **Cons**: Some advanced features may take a little time to fully explore and understand. More in-app tips or quick tutorials would make onboarding even smoother.
> 
> Overall, my experience with Herbie has been very positive. It delivers consistent performance, simplifies complex processes, and adds real value to daily operations. Support is responsive, and the platform continues to evolve with useful updates.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/203812/herbie)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/203812/Herbie/> |
| en-AE | <https://www.capterra.ae/software/203812/herbie> |
| en-AU | <https://www.capterra.com.au/software/203812/herbie> |
| en-CA | <https://www.capterra.ca/software/203812/herbie> |
| en-GB | <https://www.capterra.co.uk/software/203812/herbie> |
| en-IE | <https://www.capterra.ie/software/203812/herbie> |
| en-IL | <https://www.capterra.co.il/software/203812/herbie> |
| en-IN | <https://www.capterra.in/software/203812/herbie> |
| en-NZ | <https://www.capterra.co.nz/software/203812/herbie> |
| en-SG | <https://www.capterra.com.sg/software/203812/herbie> |
| en-ZA | <https://www.capterra.co.za/software/203812/herbie> |
| ja | <https://www.capterra.jp/software/203812/herbie> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Herbie","description":"Herbie Advanced &amp; Matured Conversational AI Chatbot. Two Way Voice-Enabled Speaking Smart Assistant who can serve your customers conversationally both on voice &amp; text. With 24x 7x 365 energetic support and a Unified approach, Herbie is available on 13 + social channels.\n\nDigital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to automate business cases","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb07b2d4-f290-477e-8be3-203bb3258de7.png","url":"https://www.capterra.co.nz/software/203812/herbie","@id":"https://www.capterra.co.nz/software/203812/herbie#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"offers":{"price":"500","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.nz/software/203812/herbie#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Herbie?","@type":"Question","acceptedAnswer":{"text":"Herbie Advanced & Matured Conversational AI Chatbot. Two Way Voice-Enabled Speaking Smart Assistant who can serve your customers conversationally both on voice & text. With 24x 7x 365 energetic support and a Unified approach, Herbie is available on 13 + social channels.Digital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to automate business cases","@type":"Answer"}},{"name":"Who Uses Herbie?","@type":"Question","acceptedAnswer":{"text":"Banking, HR, Helpdesk, Insurance, Government, Retail, Healthcare, Manufacturing, Education, Automobile and Telecommunication.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.nz/software/203812/herbie#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"Herbie","position":3,"item":"/software/203812/herbie","@type":"ListItem"}]}]}
</script>
