---
description: Learn more about Google Contacts price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Google Contacts Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Contact Management Software](/directory/30016/contact-management/software) > [Google Contacts](/software/203196/google-contacts)

# Google Contacts

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> Google Contacts is an online address book which allows users to manage, store, sync and organize contacts across all devices.
> 
> Verdict: Rated **4.7/5** by 703 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 703 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Google

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States

## Features

- Contact Database
- Data Import/Export
- Interaction Tracking
- Lead Management
- Search/Filter
- Shared Contacts
- Third-Party Integrations

## Integrations (1 total)

- Gmail

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Contact Management Software](https://www.capterra.co.nz/directory/30016/contact-management/software)

## Related Categories

- [Contact Management Software](https://www.capterra.co.nz/directory/30016/contact-management/software)
- [Sales Tracking Software](https://www.capterra.co.nz/directory/32744/sales-tracking/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.co.nz/software/152373/hubspot-crm) — 4.5/5 (4458 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.co.nz/software/61368/salesforce) — 4.4/5 (18782 reviews)
3. [Act\!](https://www.capterra.co.nz/software/133171/act) — 3.9/5 (909 reviews)
4. [Zoho CRM](https://www.capterra.co.nz/software/155928/zoho-crm) — 4.3/5 (6973 reviews)
5. [eWay-CRM](https://www.capterra.co.nz/software/152769/eway-crm) — 4.5/5 (822 reviews)

## Reviews

### "A Solid Concrete Base for all of Your Contacts" — 5.0/5

> **Brad** | *14 April 2026* | Civil Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: I have used Google Contacts as my accumulator for all of my contacts for over a decade.  The value is excellent compared to any other service.  It is very intuitive to use.  It is easy to connect to any CRM system used in email marketing.  It works seamlessly with my email system and the speed is second to none as there is no delay in my sent emails as with many enterprise email servers.  I use my CRM integrally with my contacts for lead management and follow up management.
> 
> **Cons**: I have no cons after using the system for over a decade.  Many contact systems are not compatible with others - this one works across the board with any system I have used.
> 
> Google Contacts is reliable and I use it as my basis for storage of all of my contact information.  It survives any and all of my phone service changes and works well with iPhone, Android, etc.

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### "Google Contacts" — 5.0/5

> **Kalli** | *30 June 2025* | Performing Arts | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to input all sources of contact information for each individual person. Like the compatibility a specific person also has a Google account.
> 
> **Cons**: Contacts are hard to transfer from other systems (or I just haven’t figured it out yet). Easier to use if person has a google account.

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### "GOOGLE CONTACTS - USE IT, AND ITS GREAT" — 5.0/5

> **Elizabeth** | *1 February 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Google Contacts is simple and clean, syncs instantly across devices, and makes managing and searching contacts easy.
> 
> **Cons**: Limited customization, basic organization tools, and fewer advanced features compared to dedicated CRM platforms.
> 
> A solid, free contact manager that works best for personal use or small teams already in the Google ecosystem.

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### "Always Needed" — 4.0/5

> **Verified Reviewer** | *28 January 2026* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: It stores every single phone number that I need and allows me to transfer them to any phone or tablet
> 
> **Cons**: It should have a way of noticing duplicate phone numbers so that I can stop from duplicating contacts
> 
> I believe with having a google account on every device I use I appreciate being able to find what I need fast and easy.

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### "Why use anything else?" — 5.0/5

> **Christopher** | *28 November 2025* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: It's easy to back up and restore my contacts across devices. It's free and very helpful. It also has great integration across other products.
> 
> **Cons**: No issues with Google contacts. I've been using it for years and never had any problems at all with the app.
> 
> I use Google contacts for work and personal. By using two separate Google accounts, I can keep my contacts separate but still have easy access to both.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/203196/google-contacts)

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