---
description: Learn more about SureImpact price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: SureImpact Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Human Services Software](/directory/30660/human-services/software) > [SureImpact](/software/202994/sureimpact)

# SureImpact

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> SureImpact offers social-good providers person-centered case management, impact management, dashboards, and analytics.
> 
> Verdict: Rated **4.2/5** by 39 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SureImpact?

SureImpact is the only impact management, reporting, and analytics solution specifically designed for social-good providers and their funders.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 39 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: SureImpact
- **Founded**: 2018

## Commercial Context

- **Starting Price**: US$5,000.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Please contact SureImpact directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, South Africa, United States

## Features

- CRM
- Communication Management
- Document Management
- Forms Management
- Goal Setting/Tracking
- Member Database
- Reporting & Statistics
- Time Tracking

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Human Services Software](https://www.capterra.co.nz/directory/30660/human-services/software)

## Related Categories

- [Human Services Software](https://www.capterra.co.nz/directory/30660/human-services/software)
- [Charity Software](https://www.capterra.co.nz/directory/30805/nonprofit/software)

## Alternatives

1. [CharityTracker](https://www.capterra.co.nz/software/132388/charitytracker) — 4.5/5 (1059 reviews)
2. [Bonterra Apricot](https://www.capterra.co.nz/software/123342/bonterra-case-management) — 4.2/5 (225 reviews)
3. [Casebook](https://www.capterra.co.nz/software/200357/casebook-platform) — 4.2/5 (86 reviews)
4. [Foothold](https://www.capterra.co.nz/software/118751/awards) — 4.6/5 (51 reviews)
5. [Collaborate](https://www.capterra.co.nz/software/143681/collaborate) — 4.7/5 (38 reviews)

## Reviews

### "Wonderful Product to capture Case Management" — 4.0/5

> **Syreeta** | *14 December 2021* | Civic & Social Organisation | Recommendation rating: 10.0/10
> 
> **Pros**: All that is needed for the funder is at your fingertips.  There are more areas that an organization can use to expand the social support that we provide to multiple participants in one area with simple steps.
> 
> **Cons**: Nothing really, there are many possibilities with the platform, as a social worker, this provides key features.
> 
> The staff is really knowledgeable and able to assist in great timing.  The Fireside chats and other supportive meetings allow you to see how that platform can show and tell the story of the work that we are completing by data.  This lets us see what we are putting in and the outcomes that happen from the work.

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### "Input Options" — 4.0/5

> **Valarie** | *14 April 2023* | Nonprofit Organisation Management | Recommendation rating: 8.0/10
> 
> **Pros**: I like that I can print reports and  review analytics
> 
> **Cons**: I wish that the program automatically went to the next task when inputting
> 
> The program is to save data on clients and track program activities. Overall it's a good program for my purpose to see past entries without manually having too good back would be beneficial for my purpose.

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### "Not as user-friendly as I had hoped" — 3.0/5

> **Tyler** | *2 December 2021* | Nonprofit Organisation Management | Recommendation rating: 4.0/10
> 
> **Pros**: I appreciate the ability to measure services provided to participants and different resources provided.
> 
> **Cons**: It is difficult to input case notes to describe the interactions with a client beyond inputting what services were offered. One conversation may include several resources and should be able to be logged under one interaction. The search bar to find specific participants is also not working and will not allow me to find a specific participant.
> 
> SureImpact seems to be a great system but has issues that need to be improved.

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### "SureImpact Review" — 4.0/5

> **Jolanta** | *14 April 2023* | Philanthropy | Recommendation rating: 8.0/10
> 
> **Pros**: I like the new feature of Analytics a lot, where you can use basically like power bi, you can see and use the data way better than the Excel sheets. All these data are sorted and very helpful.
> 
> **Cons**: The least I don't like would be the homepage about these dash board, it's not easy to read what these measures means, it gives three different levels, or the arrow goes up or down, but really doesn't tell very much and how well the program actually does.
> 
> Overall is pretty good, the customer services are helpful. I like these webinar sessions to provide training. I wish under the Analytics section if there was also data sorted about clients' age, disabilities and veterans. Also, it would be nice to create a criteria where we can choose the age range and then show how many participants there are. It would be helpful for a lot of our reporting.

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### "SureImpact" — 4.0/5

> **Mark** | *7 December 2021* | Human Resources | Recommendation rating: 5.0/10
> 
> **Pros**: Swafford is very easy to use and to capture client data. As we evolve and Try to capture additional data points the software is able to add those measurables.
> 
> **Cons**: At times your impact can be difficult for called due to the parameters that were set on different measurables.
> 
> Is short impact has allowed us to be able to gather real time data points from client data.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/202994/sureimpact)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/202994/SureImpact/> |
| en-AE | <https://www.capterra.ae/software/202994/sureimpact> |
| en-AU | <https://www.capterra.com.au/software/202994/sureimpact> |
| en-CA | <https://www.capterra.ca/software/202994/sureimpact> |
| en-GB | <https://www.capterra.co.uk/software/202994/sureimpact> |
| en-IE | <https://www.capterra.ie/software/202994/sureimpact> |
| en-IL | <https://www.capterra.co.il/software/202994/sureimpact> |
| en-IN | <https://www.capterra.in/software/202994/sureimpact> |
| en-NZ | <https://www.capterra.co.nz/software/202994/sureimpact> |
| en-SG | <https://www.capterra.com.sg/software/202994/sureimpact> |
| en-ZA | <https://www.capterra.co.za/software/202994/sureimpact> |

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