---
description: Learn more about SmartAction price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmartAction Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/30938/artificial-intelligence/software) > [SmartAction](/software/202374/ai-powered-virtual-agents)

# SmartAction

Canonical: https://www.capterra.co.nz/software/202374/ai-powered-virtual-agents

> SmartAction provides cloud-based AI-powered virtual agent solutions for contact centers.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SmartAction?

SmartAction's cloud-based platform is built for enterprises in all industries that need to satisfy growing expectations for self-service.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: SmartAction
- **Location**: El Segundo, US
- **Founded**: 2002

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Artificial Intelligence (AI) Software](https://www.capterra.co.nz/directory/30938/artificial-intelligence/software)

## Alternatives

1. [VideoExpress](https://www.capterra.co.nz/software/1065335/videoexpress) — 4.7/5 (6123 reviews)
2. [Anyword](https://www.capterra.co.nz/software/1012809/anyword) — 4.8/5 (391 reviews)
3. [MarketingBlocks](https://www.capterra.co.nz/software/1037867/marketingblocks) — 4.8/5 (277 reviews)
4. [ChatGPT](https://www.capterra.co.nz/software/1049484/chatgpt) — 4.4/5 (336 reviews)
5. [Vizard](https://www.capterra.co.nz/software/1050295/vizard) — 4.9/5 (429 reviews)

## Reviews

### "World class Product, Easy Deployment and great support team" — 5.0/5

> **Philippe** | *27 September 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: In terms of deployment , the team at Smartaction made it very straightforward to deploy customer interactions via automation. The setup although we had a couple questions was great. In summary, reducing the traffic associated with tasks that could be automated freed up our CSE's to handle more complex questions. When you couple these things together it makes for a great customer experience because for and end user to solve a problem quickly without having to wait is ideal.
> 
> **Cons**: Although a few things were not inherently obvious to us during implementation it was more likely user induced due to lack of deployment experience.
> 
> The Sales and Support team are great to work with.  We looked at many products and this met our needs.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/202374/ai-powered-virtual-agents)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/202374/AI-Powered-Virtual-Agents/> |
| en-AE | <https://www.capterra.ae/software/202374/ai-powered-virtual-agents> |
| en-AU | <https://www.capterra.com.au/software/202374/ai-powered-virtual-agents> |
| en-CA | <https://www.capterra.ca/software/202374/ai-powered-virtual-agents> |
| en-GB | <https://www.capterra.co.uk/software/202374/ai-powered-virtual-agents> |
| en-IE | <https://www.capterra.ie/software/202374/ai-powered-virtual-agents> |
| en-IL | <https://www.capterra.co.il/software/202374/ai-powered-virtual-agents> |
| en-IN | <https://www.capterra.in/software/202374/ai-powered-virtual-agents> |
| en-NZ | <https://www.capterra.co.nz/software/202374/ai-powered-virtual-agents> |
| en-SG | <https://www.capterra.com.sg/software/202374/ai-powered-virtual-agents> |
| en-ZA | <https://www.capterra.co.za/software/202374/ai-powered-virtual-agents> |

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