---
description: Learn more about Gmail price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Gmail Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [Gmail](/software/202338/gmail)

# Gmail

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> Gmail is a cloud-based solution that enables businesses to send, receive, organize, and schedule emails across multiple user accounts.
> 
> Verdict: Rated **4.8/5** by 13477 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Gmail?

Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 13477 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Google

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Gmail is a free email service.&#10;&#10;Gmail is also rolled into Google Workspace.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States

## Features

- Alerts/Notifications
- Autoresponders
- Collaboration Tools
- Contact Management
- Email Tracking
- Mobile Optimization
- Reporting/Analytics
- Subscriber Management
- Third-Party Integrations

## Integrations (62 total)

- Airtable
- Asana
- Basecamp
- Calendly
- Chatfuel
- Chatwork
- ClickFunnels
- Clio
- Dropbox Business
- Evernote Teams
- Facebook Apps and Tabs
- Google Analytics 360
- Google Calendar
- Google Chat
- Google Chrome

... and 47 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Email Marketing Software](https://www.capterra.co.nz/directory/30013/email-marketing/software)

## Related Categories

- [Email Marketing Software](https://www.capterra.co.nz/directory/30013/email-marketing/software)
- [Email Management Software](https://www.capterra.co.nz/directory/30553/email-management/software)

## Alternatives

1. [Microsoft Outlook](https://www.capterra.co.nz/software/1010311/microsoft-outlook) — 4.5/5 (2481 reviews)
2. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17618 reviews)
3. [Microsoft 365](https://www.capterra.co.nz/software/58688/microsoft-365) — 4.6/5 (14116 reviews)
4. [Mailchimp](https://www.capterra.co.nz/software/110228/mailchimp) — 4.5/5 (17643 reviews)
5. [Brevo](https://www.capterra.co.nz/software/132996/brevo) — 4.6/5 (3489 reviews)

## Reviews

### "Gmail Email" — 5.0/5

> **Mel** | *17 February 2025* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: Gmail is great\! It is linked to the rest of my google space so all stored in the same place. Can select multiple emails to then mark as read. It puts the emails into different categories for me e.g promotions, primary etc. I find this helpful.
> 
> **Cons**: Nothing. I find this email better to use than what I am using for my work emails.
> 
> My experience with Gmail is streamlined, easy, and functions to a high standard.

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### "Gmail for the win" — 5.0/5

> **Renico** | *24 February 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: What I like about it is that you can do so much more than just emails on gmail
> 
> **Cons**: What I don't like is that it is sometimes difficult to see the last correspondence on a email if there has been a few replies on that email
> 
> Been working with gmail for many many years and I wouldn't change to any other email provider

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### "I've been a Gmailer for years." — 5.0/5

> **Jennifer** | *11 May 2026* | Publishing | Recommendation rating: 8.0/10
> 
> **Pros**: The search function, labels, filters, and integration with other Google tools make communication and inbox management much more efficient.
> 
> **Cons**: What I like least about Gmail is that important emails can sometimes get filtered into different tabs or folders, making them easier to miss if inbox settings are not carefully managed.
> 
> It is reliable, user-friendly, and works well for both personal and business communication. The organization tools, search features, and integration with other Google services make daily email management efficient.

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### "My first choice for launching business email on a new domain" — 4.0/5

> **Ellie** | *26 May 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Fast and free to set up business email on a new domain. When I test new business models or use multiple domains, speed and budget matter. I can create the email setup in a few minutes and use the trial for two weeks. That is usually enough time to test the hypothesis and decide whether I am ready to keep those mailboxes long term.
> 
> **Cons**: It gets expensive when you keep many mailboxes. At one point, we were paying about $1,000/month for mailboxes we no longer used, but we could not find time to review the list, mark the accounts we no longer needed, archive the email data, and only then delete them. That was painful.
> 
> Gmail is my preferred option when I need to launch business email quickly for a new domain. I do not use it for teams of more than three people. For that number of users, it starts getting too expensive.

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### "Gmail user" — 3.0/5

> **Justice** | *4 May 2026* | Education Management | Recommendation rating: 6.0/10
> 
> **Pros**: I appreciate that Gmail is a part of the Google Workspace, which makes it easier to collaborate with others. I like that you can save documents and images to your storage quickly. I like the email suggestion to follow up or unsubscribe. I like that you can tag or assign items to people in the email.
> 
> **Cons**: The filtered operations could be better within the system. We can create rules to better organize emails. It could prioritize filtering spam/phishing emails better.
> 
> I've used Gmail since I was old enough to have an email. I love the simplicity of Gmail, but a few features are missing. Overall, I like Gmail and will continue to use it.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/202338/gmail)

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| de-CH | <https://www.capterra.ch/software/202338/gmail> |
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| pt-PT | <https://www.capterra.pt/software/202338/gmail> |

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