--- description: Learn more about Gmail price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gmail Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [Gmail](/software/202338/gmail) # Gmail Canonical: https://www.capterra.co.nz/software/202338/gmail Page: 1 / 538\ Next: [Next page](https://www.capterra.co.nz/software/202338/gmail?page=2) > Gmail is a cloud-based solution that enables businesses to send, receive, organize, and schedule emails across multiple user accounts. > > Verdict: Rated **4.8/5** by 13410 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Gmail? Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 13410 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Gmail is a free email service. Gmail is also rolled into Google Workspace. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States ## Features - Alerts/Notifications - Autoresponders - Collaboration Tools - Contact Management - Email Tracking - Mobile Optimization - Reporting/Analytics - Subscriber Management - Third-Party Integrations ## Integrations (62 total) - Airtable - Asana - Basecamp - Calendly - Chatfuel - Chatwork - ClickFunnels - Clio - Dropbox Business - Evernote Teams - Facebook Apps and Tabs - Google Analytics 360 - Google Calendar - Google Chat - Google Chrome ... and 47 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Email Marketing Software](https://www.capterra.co.nz/directory/30013/email-marketing/software) ## Related Categories - [Email Marketing Software](https://www.capterra.co.nz/directory/30013/email-marketing/software) - [Email Management Software](https://www.capterra.co.nz/directory/30553/email-management/software) ## Alternatives 1. [Microsoft Outlook](https://www.capterra.co.nz/software/1010311/microsoft-outlook) — 4.5/5 (2454 reviews) 2. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17561 reviews) 3. [Microsoft 365](https://www.capterra.co.nz/software/58688/microsoft-365) — 4.6/5 (14081 reviews) 4. [Mailchimp](https://www.capterra.co.nz/software/110228/mailchimp) — 4.5/5 (17604 reviews) 5. [Brevo](https://www.capterra.co.nz/software/132996/brevo) — 4.6/5 (3446 reviews) ## Reviews ### "Gmail Email" — 5.0/5 > **Mel** | *17 February 2025* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: Gmail is great\! It is linked to the rest of my google space so all stored in the same place. Can select multiple emails to then mark as read. It puts the emails into different categories for me e.g promotions, primary etc. I find this helpful. > > **Cons**: Nothing. I find this email better to use than what I am using for my work emails. > > My experience with Gmail is streamlined, easy, and functions to a high standard. ----- ### "Gmail for the win" — 5.0/5 > **Renico** | *24 February 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: What I like about it is that you can do so much more than just emails on gmail > > **Cons**: What I don't like is that it is sometimes difficult to see the last correspondence on a email if there has been a few replies on that email > > Been working with gmail for many many years and I wouldn't change to any other email provider ----- ### "I've been a Gmailer for years." — 5.0/5 > **Jennifer** | *11 May 2026* | Publishing | Recommendation rating: 8.0/10 > > **Pros**: The search function, labels, filters, and integration with other Google tools make communication and inbox management much more efficient. > > **Cons**: What I like least about Gmail is that important emails can sometimes get filtered into different tabs or folders, making them easier to miss if inbox settings are not carefully managed. > > It is reliable, user-friendly, and works well for both personal and business communication. The organization tools, search features, and integration with other Google services make daily email management efficient. ----- ### "Reliable and Easy to Use Email Platform for Everyday Needs" — 5.0/5 > **Swarnima** | *25 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Gmail is how reliable and easy it is to use on a daily basis. The interface is clean and simple, so it does not take long to get familiar with it, even for someone who is not very technical. It offers strong value for money since the free version already includes most of the features needed for personal or professional communication. Another thing I appreciate is how smoothly everything works. I rarely experience bugs or crashes, and emails load quickly even when the inbox is full. The search function is also very powerful, which makes it easy to find old conversations without wasting time. In terms of customization, Gmail gives enough flexibility to adjust themes, organize inbox categories, and set filters. While it is not overly complex, it still allows users to personalize their experience in a practical way. Reporting and tracking features such as activity logs and email organization tools also help in managing communication efficiently. Customer support is decent, especially through help articles and community forums, although direct support can be limited depending on the plan. Overall, Gmail feels stable, efficient, and well thought out, which makes it a dependable choice for everyday use. > > **Cons**: What I liked least about Gmail is that the interface can sometimes feel a bit cluttered, especially when multiple tabs and labels are enabled. It takes some time to properly organize everything, and for new users it may not feel very intuitive at first. Another downside is that customer support is quite limited for free users. Most of the time, help comes from articles or community discussions rather than direct assistance, which can be frustrating when dealing with specific issues. > > Overall, my experience with Gmail has been very positive. It is a reliable platform that handles everyday communication without any major problems. The interface is simple enough to use comfortably, yet it still offers useful features like filters, labels, and a strong search function that help keep emails organized. There are a few areas where it could improve, such as offering more direct customer support and giving users greater control over customization. At times, the layout can feel slightly overwhelming, especially when managing a large number of emails. However, these issues do not take away from the overall performance. In general, Gmail provides a stable and efficient email experience. It works well across devices, rarely has serious technical issues, and continues to be a practical choice for both personal and professional use. ----- ### "GMAIL ROCKS\!" — 5.0/5 > **Verified Reviewer** | *30 March 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love how it is all inclusive and easy to use. It has amazing customization options and customer support is quick to respond after reporting bugs, issues, or lock out of account. Not to mention it being FREE so value is a HUGE plus\!\!\! > > **Cons**: I sometimes have issues with sent emails going to a "queued" folder rather than actually sending but that could be on my side as my son doesnt experience this. > > It is phenominal and my go-to email provider. I love how it sorts my emails to promations, socials, and primary. ----- Page: 1 / 538\ Next: [Next page](https://www.capterra.co.nz/software/202338/gmail?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/202338/gmail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data