---
description: Learn more about Openser price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Openser Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [Openser](/software/201181/openser)

# Openser

Canonical: https://www.capterra.co.nz/software/201181/openser

> Service Management platform for ITSM functions, based on best practices
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Openser?

Prices are quoted according to the number of licenses required by the client

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Openser
- **Location**: Apodaca, Mexico
- **Founded**: 25

## Commercial Context

- **Starting Price**: MX$207.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: 5 licenses per month in annual scheme
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Spanish
- **Available Countries**: Mexico

## Features

- Alerts/Notifications
- Asset Tracking
- Audit Management
- Configuration Management
- Inventory Management
- Knowledge Base Management
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Supplier Management

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [ITSM Tools](https://www.capterra.co.nz/directory/30676/itsm/software)

## Related Categories

- [ITSM Tools](https://www.capterra.co.nz/directory/30676/itsm/software)
- [IT Asset Management Software](https://www.capterra.co.nz/directory/30077/it-asset-management/software)

## Alternatives

1. [Freshservice](https://www.capterra.co.nz/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [Proactivanet](https://www.capterra.co.nz/software/1010807/proactivanet) — 4.8/5 (52 reviews)
3. [ManageEngine Endpoint Central](https://www.capterra.co.nz/software/170018/manageengine-desktop-central) — 4.6/5 (1485 reviews)
4. [ServiceNow](https://www.capterra.co.nz/software/152871/servicenow) — 4.5/5 (344 reviews)
5. [SysAid](https://www.capterra.co.nz/software/107225/sysaid) — 4.5/5 (511 reviews)

## Reviews

### "Servicio de Open Service | Blackecco" — 5.0/5

> **BERENICE** | *18 June 2020* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Su facilidad de uso, la buena distribución de clientes, empresas, catálogos de servicios
> 
> **Cons**: Es un poco lento al abrir el ticket o al querer revisar la consola de tickets
> 
> Mejora en la distribución de trabajo y  seguimiento a incidentes

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### "Sistema de Ticket" — 4.0/5

> **Verified Reviewer** | *4 June 2020* | Telecommunications | Recommendation rating: 7.0/10
> 
> **Pros**: La facilidad de navegación por parte del Cliente Externo
> 
> **Cons**: Es complicado las cargas de categorías por parte del administrador.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/201181/openser)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/201181/Openser/> |
| en-AE | <https://www.capterra.ae/software/201181/openser> |
| en-AU | <https://www.capterra.com.au/software/201181/openser> |
| en-CA | <https://www.capterra.ca/software/201181/openser> |
| en-GB | <https://www.capterra.co.uk/software/201181/openser> |
| en-IE | <https://www.capterra.ie/software/201181/openser> |
| en-IL | <https://www.capterra.co.il/software/201181/openser> |
| en-IN | <https://www.capterra.in/software/201181/openser> |
| en-NZ | <https://www.capterra.co.nz/software/201181/openser> |
| en-SG | <https://www.capterra.com.sg/software/201181/openser> |
| en-ZA | <https://www.capterra.co.za/software/201181/openser> |
| es | <https://www.capterra.es/software/201181/openser> |
| es-AR | <https://www.capterra.com.ar/software/201181/openser> |
| es-CL | <https://www.capterra.cl/software/201181/openser> |
| es-CO | <https://www.capterra.co/software/201181/openser> |
| es-CR | <https://www.capterra.co.cr/software/201181/openser> |
| es-DO | <https://www.capterra.do/software/201181/openser> |
| es-EC | <https://www.capterra.ec/software/201181/openser> |
| es-MX | <https://www.capterra.mx/software/201181/openser> |
| es-PA | <https://www.capterra.com.pa/software/201181/openser> |
| es-PE | <https://www.capterra.pe/software/201181/openser> |

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