---
description: Learn more about PortaBilling price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PortaBilling Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Billing and Provisioning Software](/directory/20054/billing-and-provisioning/software) > [PortaBilling](/software/201016/portabilling)

# PortaBilling

Canonical: https://www.capterra.co.nz/software/201016/portabilling

> A convergent carrier-grade online charging, billing and provisioning solution, suitable to monetize all types of telecom services
> 
> Verdict: Rated **4.5/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses PortaBilling?

PortaOne provides BSS, Billing and Softswitch solutions to different types of Communication service providers: MNO/MVNO/MVNE, cable/MSO, fixed-line, broadband, VoIP, satellite, IoT and others.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: PortaOne
- **Founded**: 2001

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Canada

## Features

- Billing & Invoicing
- Post-Paid Service
- Pre-Paid Service
- Rating Engine
- Self Service Portal
- Service Provisioning

## Support Options

- 24/7 (Live rep)

## Category

- [Billing and Provisioning Software](https://www.capterra.co.nz/directory/20054/billing-and-provisioning/software)

## Alternatives

1. [Sure](https://www.capterra.co.nz/software/129917/sure) — 4.6/5 (5 reviews)
2. [zLinq](https://www.capterra.co.nz/software/1070162/zLinq) — 5.0/5 (2 reviews)
3. [Splynx](https://www.capterra.co.nz/software/220185/splynx) — 4.8/5 (5 reviews)
4. [Callroute](https://www.capterra.co.nz/software/1055038/callroute) — 4.9/5 (21 reviews)
5. [OneBill](https://www.capterra.co.nz/software/135289/onebill-subscription-billing-platform) — 4.8/5 (20 reviews)

## Reviews

### "More than a provider, a partner. Premium Support is key." — 5.0/5

> **Javier** | *14 September 2020* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Dependable, reliable and very powerful. PortaBilling is in the base of our core offering  and it has been very dependable for more than 13 years. We started on Release 13 and we are now running on release 75, upgrading permanently with PortaOne's premium support.
> 
> **Cons**: As any complex system it takes some effort to understand the logic and concepts behind, but it is not a particular fault of PortaBilling, but a typical situation of complexity.

PortaBilling should have a much better reporting capabilities, being this the weakest point, but I understand this is being resolved with the PortaBI option.
> 
> PortaOne if a great company to work with. Their support is really good and it has a culture of discipline and responsiveness that goes across all the touch point we have interacted with.

We have their PortaCare Premium support and it is money very well spent. This service allows us to concentrate on the business side of leveraging the system and not into the harsh system admin and maintenance, which they take care of.

We enjoy much the honest, direct and humble approach of their executive team. For us much more than a provider, PortaOne is a partner we expect to grow with.

We will have a hard time keeping our average customer for 9+ years if we did not have the stable and reliable platform we have, which has enabled us to invest much more in customer experience, while keeping competitive prices.

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### "Portabilling MR72 review" — 4.0/5

> **Rosemary** | *9 October 2020* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: What I liked most about the software for the User Interface for MR72. It was more user-friendly and pleasant to look at. Also, the challenges faced with loading pages were no longer encountered in the new release. It is also easy to navigate,  with faster response time on actions taken. Integration with the business was also good, and the customer service team were always ready to assist.
> 
> **Cons**: The tariff-change feature should be worked on, such that a change of tariff based on set policies should not result in loss of signals.

Also, hotlining features should be refined and made seamless. And also, better integration with PCRF.
> 
> Portabilling has been really interesting to use, and there are usually lots of learning and knowledge sharing between the sales and technical team. No regrets so far.

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### "A cool and nice software. I've been using for about 10 years." — 4.0/5

> **Oluwatosin** | *17 September 2020* | Telecommunications | Recommendation rating: 7.0/10
> 
> **Pros**: Flexibility, easy to customize to your taste and desires.
Integration with other vendor systems is always right on point.
Support is awesome\! Always there even when you are doing your own internal maintenance that might affect the Billing System.
Cost Affordable, compared to others.
Yearly training. 
Frequent Maintenance Release (MR) that is always designed to support new features in the technology world.
> 
> **Cons**: Limitations in some features expected in RFC but when once those features are highlighted, they get built into it software in the next Release.

Some times, the results written in the documentations are not what you get. You need to escalate to the support team before you achieve those results.

Additional feature requests comes with a cost.
> 
> We have been using PortaBilling for about 10 years now, and true it has its limitations like every application but the experience has been wonderful. The fact that we can customize the Application to suit our desires and also able to integrate easily with other systems, both Internally and Externally.
Each MR is designed to support more features and new features.

The support is Awesome\! 24/7.

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### "Good all in one solution" — 5.0/5

> **Lazar** | *6 August 2020* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Combination of billing Proxy and unified communications.Support is excellent.
> 
> **Cons**: Complexity, frequent updates and glitches in unified messaging part.
> 
> Excellent

## Links

- [View on Capterra](https://www.capterra.co.nz/software/201016/portabilling)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/201016/PortaBilling/> |
| en-AE | <https://www.capterra.ae/software/201016/portabilling> |
| en-AU | <https://www.capterra.com.au/software/201016/portabilling> |
| en-CA | <https://www.capterra.ca/software/201016/portabilling> |
| en-GB | <https://www.capterra.co.uk/software/201016/portabilling> |
| en-IE | <https://www.capterra.ie/software/201016/portabilling> |
| en-IL | <https://www.capterra.co.il/software/201016/portabilling> |
| en-IN | <https://www.capterra.in/software/201016/portabilling> |
| en-NZ | <https://www.capterra.co.nz/software/201016/portabilling> |
| en-SG | <https://www.capterra.com.sg/software/201016/portabilling> |
| en-ZA | <https://www.capterra.co.za/software/201016/portabilling> |
| fr | <https://www.capterra.fr/software/201016/portabilling> |
| fr-BE | <https://fr.capterra.be/software/201016/portabilling> |
| fr-CA | <https://fr.capterra.ca/software/201016/portabilling> |
| fr-LU | <https://www.capterra.lu/software/201016/portabilling> |

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