---
description: Learn more about SurePoint Practice Pro price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurePoint Practice Pro Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/20040/legal-case-management/software) > [SurePoint Practice Pro](/software/200358/SurePoint-Practice-Pro)

# SurePoint Practice Pro

Canonical: https://www.capterra.co.nz/software/200358/SurePoint-Practice-Pro

Page: 1 / 3\
Next: [Next page](https://www.capterra.co.nz/software/200358/SurePoint-Practice-Pro?page=2)

> SurePoint Practice Pro helps any-size law firm streamline matters, automate workflows, and accurately capture time.
> 
> Verdict: Rated **4.5/5** by 31 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses SurePoint Practice Pro?

SurePoint Practice Pro empowers any size law firm with workflow automation, AI time capture, and centralized knowledge to improve efficiency, collaboration, and client outcomes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 31 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SurePoint Technologies
- **Location**: Cincinnati, US
- **Founded**: 1976

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: SurePoint Practice Pro is offered as a cloud-based SaaS platform with subscription pricing based on firm size and selected features. Contact us for a quote.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Billable & Non-Billable Hours
- Billing & Invoicing
- CRM
- Calendar Management
- Case Management
- Case Notes
- Client Management
- Client Portal
- Communication Management
- Conflict Management
- Contract/License Management
- Customisable Templates
- Data Import/Export
- Document Capture
- Document Generation
- Document Management
- Document Storage
- Electronic Signature
- Expense Tracking
- Forms Management
- Full Text Search
- Knowledge Base Management
- Legal Case Management
- Reporting & Statistics
- Task Management
- Third-Party Integrations
- Time Tracking
- Trust Accounting
- Workflow Management

## Integrations (8 total)

- Box
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft SharePoint
- NetDocuments
- OneDrive
- QuickBooks Online

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Legal Case Management Software](https://www.capterra.co.nz/directory/20040/legal-case-management/software)

## Related Categories

- [Legal Case Management Software](https://www.capterra.co.nz/directory/20040/legal-case-management/software)
- [Law Practice Management Software](https://www.capterra.co.nz/directory/20038/law-practice-management/software)
- [Knowledge Management Software](https://www.capterra.co.nz/directory/30094/knowledge-management/software)
- [Time Tracking Software](https://www.capterra.co.nz/directory/30612/time-tracking/software)
- [Conflict Checking Software](https://www.capterra.co.nz/directory/31245/conflict-checking/software)

## Alternatives

1. [Clio](https://www.capterra.co.nz/software/105428/clio) — 4.7/5 (1691 reviews)
2. [LEAP](https://www.capterra.co.nz/software/147413/leap) — 4.2/5 (529 reviews)
3. [8am MyCase](https://www.capterra.co.nz/software/115613/mycase) — 4.6/5 (784 reviews)
4. [Smokeball](https://www.capterra.co.nz/software/133656/smokeball) — 4.8/5 (356 reviews)
5. [Litify](https://www.capterra.co.nz/software/160393/litify) — 4.4/5 (138 reviews)

## Reviews

### "Goldenberg Heller & Antognoli, P.C." — 5.0/5

> **Jennifer** | *19 November 2024* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Very user-friendly. Outlook integration for time entries and the option of emailing statements with a credit card link make client payments very timely
> 
> **Cons**: Not being able to have more than one revenue category for payments.  Can't have payments post to more than one practice area.
> 
> Our experience has been very positive from the initial conversion to going live to full product use.  The support response on any issue is very timely.

-----

### "Great Program\!" — 5.0/5

> **Michon** | *19 November 2024* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: ZenCase is definitely a time saver and very user friendly\!
> 
> **Cons**: We're only able to have one Trust/Operating account tied in.

-----

### "ZenCase is a Game Changer" — 5.0/5

> **Sarah** | *3 August 2022* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: Time and billing and document generation.
> 
> **Cons**: Anytime I run into an issue, I am able to reach out to ZenCase's tech support for a quick fix.

-----

### "A 45-day review of ZenCase." — 4.0/5

> **Dan** | *4 March 2024* | Law Practice | Recommendation rating: 7.0/10
> 
> **Pros**: I like the ease of looking up matter numbers, and of entering time for each matter.  The report functions are also relatively intuitive and helpful for goal tracking.
> 
> **Cons**: The layout is a little different than what I am used to, but I am adjusting to it.  I understand there were some struggles in migrating from our prior time-entry program to ZenCase, but I was not directly involved in that.
> 
> I have only been using the program for about 45 days, but overall I have enjoyed the program.

-----

### "Pro/Con" — 2.0/5

> **Briana** | *16 August 2022* | Law Practice | Recommendation rating: 4.0/10
> 
> **Pros**: I only like the billing portion of it and that's about it.
> 
> **Cons**: It's hard to upload and rename documents, constantly logs out of net docs. Subfolders should be premade when opening a new case. Takes to long to upload documents.

-----

Page: 1 / 3\
Next: [Next page](https://www.capterra.co.nz/software/200358/SurePoint-Practice-Pro?page=2)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/200358/SurePoint-Practice-Pro)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/200358/ZenCase/> |
| en-AE | <https://www.capterra.ae/software/200358/SurePoint-Practice-Pro> |
| en-AU | <https://www.capterra.com.au/software/200358/SurePoint-Practice-Pro> |
| en-CA | <https://www.capterra.ca/software/200358/SurePoint-Practice-Pro> |
| en-GB | <https://www.capterra.co.uk/software/200358/SurePoint-Practice-Pro> |
| en-IE | <https://www.capterra.ie/software/200358/SurePoint-Practice-Pro> |
| en-IL | <https://www.capterra.co.il/software/200358/SurePoint-Practice-Pro> |
| en-IN | <https://www.capterra.in/software/200358/SurePoint-Practice-Pro> |
| en-NZ | <https://www.capterra.co.nz/software/200358/SurePoint-Practice-Pro> |
| en-SG | <https://www.capterra.com.sg/software/200358/SurePoint-Practice-Pro> |
| en-ZA | <https://www.capterra.co.za/software/200358/SurePoint-Practice-Pro> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"SurePoint Practice Pro","description":"SurePoint Practice Pro (formerly ZenCase) is the modern legal practice management platform built for mid-sized law firms. Designed to unite matter management, workflow automation, and collaboration in one system, Practice Pro helps firms scale quality across matters while reducing administrative burden. Legal teams gain visibility into work-in-progress, standardized intake and task plans, and AI-powered time capture that ensures billable hours aren’t lost. Attorneys benefit from clear next steps, faster drafting, and centralized firm knowledge, while administrators streamline billing prep and onboarding with reusable templates. Finance leaders enjoy cleaner data, smoother invoicing, and seamless integration with SurePoint Finance solutions. With embedded legal intelligence and a secure client portal, Practice Pro empowers firms to deliver consistent client outcomes, improve profitability, and operate smarter in a rapidly changing legal market.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a9c14ee7-50e2-4122-823b-33def84cc6c2.jpeg","url":"https://www.capterra.co.nz/software/200358/SurePoint-Practice-Pro","@id":"https://www.capterra.co.nz/software/200358/SurePoint-Practice-Pro#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":31},"operatingSystem":"Cloud, Apple, Windows, Chrome"},{"@id":"https://www.capterra.co.nz/software/200358/SurePoint-Practice-Pro#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is SurePoint Practice Pro?","@type":"Question","acceptedAnswer":{"text":"SurePoint Practice Pro (formerly ZenCase) is the modern legal practice management platform built for mid-sized law firms. Designed to unite matter management, workflow automation, and collaboration in one system, Practice Pro helps firms scale quality across matters while reducing administrative burden. Legal teams gain visibility into work-in-progress, standardized intake and task plans, and AI-powered time capture that ensures billable hours aren’t lost. Attorneys benefit from clear next steps, faster drafting, and centralized firm knowledge, while administrators streamline billing prep and onboarding with reusable templates. Finance leaders enjoy cleaner data, smoother invoicing, and seamless integration with SurePoint Finance solutions. With embedded legal intelligence and a secure client portal, Practice Pro empowers firms to deliver consistent client outcomes, improve profitability, and operate smarter in a rapidly changing legal market.","@type":"Answer"}},{"name":"Who Uses SurePoint Practice Pro?","@type":"Question","acceptedAnswer":{"text":"SurePoint Practice Pro empowers any size law firm with workflow automation, AI time capture, and centralized knowledge to improve efficiency, collaboration, and client outcomes.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.nz/software/200358/SurePoint-Practice-Pro#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Legal Case Management Software","position":2,"item":"/directory/20040/legal-case-management/software","@type":"ListItem"},{"name":"SurePoint Practice Pro","position":3,"item":"/software/200358/SurePoint-Practice-Pro","@type":"ListItem"}]}]}
</script>