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What Is Payhawk?

Payhawk is one of the leading spend management solutions for domestic and international businesses throughout Europe, the US, and the UK. Combining company cards, reimbursable expenses, accounts payable, and seamless accounting software integrations into a single product, Payhawk makes business payments easy — for everyone. Payhawk helps customers in over 32 countries to maximise efficiency, control spending at scale, and stay agile. With offices in London, Berlin, Barcelona, Paris, Amsterdam, Vilnius, Sofia, and New York, Payhawk’s diverse customer base includes top names like LuxAir, Babbel, Wallbox and Wagestream.

Who Uses Payhawk?

Payhawk is the vendor of choice for enterprises, mid-market and SMBs in various industries across the globe. Payhawk’s diverse customer base includes names like LuxAir, Babbel, IGS, & more.

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Reviews of Payhawk

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.7
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
69%
4
23%
3
8%
2
1%
Caroline
Caroline
Bachelor in Supply Chain Management in US
Verified LinkedIn User
Consumer Goods, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

better visualized expenses

4.0 8 months ago

Comments: total control of expenses allowing to have a secure and very strategic basis for making decisions based on expenses

Pros:

Since I have managed Payhawk I have managed to have an order in my expenses that helps me not to forget pending invoices and to be able to have a better visualization of all daily expenses in real time on a single platform so as not to disperse the information and have control of invoices , accounts payable and receipts.

Cons:

I like everything, however the customer service can take a while to respond, that's the only thing wrong.

Daniela
Office Manager in Spain
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great tool

4.0 2 weeks ago New

Pros:

It's super easy to use and very intuitive

Cons:

Onboarding promise to be more helpful, but you have to figure out almost everything by your own.

Payhawk Response

2 weeks ago

Thanks for your review! We're glad Payhawk is easy to use and appreciate your feedback on onboarding—it's helpful as we work to improve the experience. 😊

Will
FINANCE ADMIN in UK
Education Management, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Payhawk for me

3.0 2 weeks ago New

Comments: I have a lot of experience as ADMIN profile but I would like more improvements

Pros:

Very handy to understand and upload the information for cardholders

Cons:

Quick and easy to use, But for Admind I always report issues I found and this never stops

Payhawk Response

2 weeks ago

Thanks for sharing your experience! We're glad Payhawk is easy to use, and we appreciate your feedback as an admin—your insights will help guide future improvements. 😊

David
Head of Commercial Growth in UK
Marketing & Advertising, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Good but not great

3.0 2 weeks ago New

Comments: General functionality is okay but having to authorise through the app to use the desktop version is silly.

Pros:

Notifications on the platform are terrible.

Cons:

The request notifications are the worst part

Payhawk Response

2 weeks ago

Thank you for sharing your thoughts! We appreciate your feedback on notifications and the app authorization process, and we’ll work on improving those areas. 😊

Robert
Head of Sales and Marketing in Canada
Information Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Amazing platform for managing expenses!

5.0 2 weeks ago New

Comments: Really quick and efficient. The platform is so modern and has made my life so much easier

Pros:

The app is great and prompts you to upload your receipts. The approvals are pretty much instant and super handy to have the credit card linked with it also. Honestly this has made managing expenses for my team so much easier.

Cons:

Nothing so far. I have been using the platform for a few months and haven't had any issues with it.

Sannah
Sales Administrator in UK
Consumer Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

No more chasing employees!

5.0 2 weeks ago New

Comments: The overall experience has been pleasant

Pros:

The ability to place limits on cards and introduce spendature policies for different team members. The system also automatically blocks cards when employees do not upload receipts, which means everyone keeps on top of this because they do not want their card blocked!

Cons:

I would have preferred the ability for a 'pocket function' to allow employees to pay back money that is outside company policies. Currently we need to dock these amounts from payroll,

Payhawk Response

2 weeks ago

Thank you for your review! We're glad Payhawk helps with card limits and receipt management, and we’ll take your feedback on the "pocket function" into consideration for future updates. 😊

Tiago
Operations Coordinator in Germany
Logistics & Supply Chain, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Intuitive user experience

5.0 2 weeks ago New

Comments: Mostly i use it for work and compared with what i was using before, Payhawk has a better intuitive user approach.

Pros:

The layout and intuitive user experience

Cons:

Under cards should be possible to also see the expenses

Akhlaq-ur
Account Manager in UK
Marketing & Advertising, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

The Best Thing For Work Expenses

5.0 2 weeks ago New

Comments: Satisfied with both web and mobile app experience

Pros:

I love how Simple & Instant Payhawk is in processing and to be able to see the history of my transactions in a clear, simplistic view.

Cons:

Not any I have encountered using it in the last 6 months

Payhawk Response

2 weeks ago

Thank you for the great feedback! We’re thrilled you’re satisfied with Payhawk’s simplicity and transaction history, and we appreciate your insights on the ease of use and value! 😊

Leonardo
Full-stack developer in Colombia
Leisure, Travel & Tourism, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Quick, intuitive and complete service

5.0 2 weeks ago New

Comments: Very satisfying, as main features are easily accessible.

Pros:

The UI is very intuitive. Creating expenses is a quick process, so us users can go straight to the point.

Cons:

Creting virtual credit cards takes some time. It's not something bad though, as it just works different from other sites like Spendesk.

Payhawk Response

2 weeks ago

Thanks for your review! We're glad you find the UI intuitive and expense creation quick—your feedback on virtual cards is noted, and we’re always looking to improve. 😊

Verified Reviewer
Verified LinkedIn User
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Awesome tool... Premium Assistance!!!

4.0 2 weeks ago New

Comments: Payhawk makes expense management much easier, saving us time and hassle. A few tweaks could improve flexibility, but overall, it’s a great tool!

Pros:

The best way to record our company expenses is with a very user-friendly tool.

Cons:

There is currently nothing to dislike, but as with any platform, there’s always room for small improvements.

Jonathan
FINANCE DIRECTOR in Malta
Real Estate, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Organised Payments

4.0 last year

Comments: we feel that we are in the right direction. i recommended Payhawk to 2 friends already.

Pros:

the flexibility on limits, the control of spending, the organization of documents, and their support team. I feel that this will grow and the sky is the limit.

Cons:

we are still setting up the automation of posting in our accounts software. the initial registration with some employees by not receiving the email and some went to junk mail. but once set all was good.

Sherene
HR People Partner in Belgium
Information Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Tool with great potential

4.0 last year

Pros:

It's a tool that has a lot of potential with many ease features. The interface is user friendly and the virtual payment methods are a lifesaver!

Cons:

The integration with Exact has not been flawless and there is no real monthly expense reports per employee that can be generated. Each and every expense is separate and that makes it confusing.

Alison
Administrator in UK
Hospital & Health Care, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Superb Software and App

5.0 2 weeks ago New

Comments: Good from the start, really simple to use, quickly, on the go. Expenses can be dealt with immediately

Pros:

Ease and speed, seemless continuity between app and desktop software

Cons:

There's nothing I don't like. Fabulous programme, easy to use and updates on both app and software immediately

Payhawk Response

2 weeks ago

Thank you for your fantastic feedback! We’re thrilled to hear that you find Payhawk easy and seamless to use across both app and desktop—glad it’s working well for you! 😊

Dainius
Search engineer in Lithuania
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Payhawk saves time

5.0 2 weeks ago New

Comments: I like the virtual card experience. It helps to add the card to they payment methods and use it without any additional manual information entering while purchasing.

Pros:

It helps to pay for things from my learning budget, e.g., buying books whenever needed. Even though it could be better, the auto-classification of the purchases saves time.

Cons:

When I get a refund (e.g. a lost package from Amazon), I still have to upload the refund invoice even though the transfer to the card already contains all the information.

Michael
Client Liaison Manager in UK
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Payhawk review

5.0 2 weeks ago New

Comments: My experience with Payhawk has always been positive and assistance is always close by whenever i have needed it. The support is great and queries answered in a extremely timely fashion.

Pros:

Payhawk is usually quite reliable in terms of connectivity but i do like the easy on the eye format the most.

Cons:

What i like the least is when i purchase an Amazon product it can take half a day or so for the transaction to show up on Payhawk.

Payhawk Response

2 weeks ago

Thank you for your review! We're glad to hear you’ve had a positive experience with Payhawk and appreciate the support. we’ll look into improving transaction visibility for Amazon purchases. 😊

Nico
Finance Team member in UK
Medical Devices, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Major Upgrade

5.0 2 weeks ago New

Comments: Payhawk was a complete upgrade from our previous system, cardhoilders are now able to code and submit corporate card and business expenses instantky and comfortably from their preferred device

Pros:

User friendly features and complete implementation to ERP system

Cons:

So far I cannot complain about anything, they system is brilliant from its features to custome care

kevin
Education director in Spain
Education Management, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Love the ease of use!

5.0 2 weeks ago New

Comments: Uisng it now for several months with not a single issue.

Pros:

Very easy to use app, great with Google pay and Amazon. Love the ability to picture reciepts direct to the expense.

Cons:

Almost nothing so far, i only use the app so no physical card.

Margot
Chat coordinator in Netherlands
Human Resources, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Payhawk Feedback

3.0 last year

Comments: When there are no exceptions and you do not need to adjust something in your own administration it works well. However from the moment something needs to be adjusted the impact is quite high on your previous administration.

Pros:

It is nice it can be used across teams. Customer service is always very friendly

Cons:

- Layout of expenses is quite unclear, you can not easily see what team made what purchase- When adjusting one of the information (categorization) fields this has directly impact on all previous purchases as well. This makes the impact of adjusting quite high. It would be nice if you for example could point out that the information fields such as selecting the date from when you would like to see it change in stead of for the whole administration- The info fields sometimes just change or get empty while typing- Even when adding suppliers to the list of suppliers it still adjust every-time you add a new purchase from the same supplier. When you are thus not focussed on adjusting this you end up with a great amount of supplier accounts for the same supplier (for example 5 versions of the a realtor supplier)- I feel that the interface of the company expenses is quite hectic. A lot of information is displayed but not the information you might want to see there. It would for example be nice if you could adjust the selected fields you see instead of only being able to see the note added and category

Julia
People, Culture & Office Manager in Ireland
Entertainment, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Overall; a great service!

5.0 2 years ago

Comments: Payhawk gives our employees the perfect about of spending freedom but also makes everyone accountable for their own expenses and invoice processing. The reporting functions are great and the Payhawk support team are always there, willing to assist with any issues that may arise!

Pros:

I have been using PayHawk for around 2 years now and it as been a game changer in my Company for expenense management, invoice payments for suppliers and much more! It's very user friendly and although I do not normally like notifications from apps, Payhawk keeps me on top of reciept submissions and approving expenses for my team! I would highly recommend!

Cons:

Sometimes there is a ever so slight delay with updating limits/ purchases/ approvals but it always seems to sort itself out pretty quick!

Sara
P&C Operations Specialist in Spain
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

The best expense management system

5.0 2 years ago

Comments: I think it was the best tool that we have. Is very useful to manage all our monthly purchases, you have it under control, you can define limits, funds and payments very easy. You can also can have the recurrent subscriptions in the same panel, to know the monthly expenses. You can pay invoices, reimburse expenses and use the credit cards.

Pros:

The easy use, implement, manage and control. Also, the support team is impressive! how they follow open cases, the fast answers, their knowledge.

Cons:

Is a brand new tool, so it's improving their functionalities every day. We started without the Netsuite integration, and now it's working perfectly. We have also the travelperk integration and it's very good. The best is that the product and development team is always connected with your needs and helping a lot in Payhawk grow.

Natalia
Senior Accountant in Malta
Entertainment, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Payhawk Experience

5.0 2 years ago

Comments: Very positive

Pros:

U are very responsive, fast adjusting new needas of your clients.

Cons:

certain Accounting/ Finance understanding of workflow is missing

Ashley
Senior Systems Engineer in UK
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

User Interface is a delight to use

5.0 2 weeks ago New

Comments: Have been pleasantly surprised with how easy is is to use.

Pros:

Easy of use and how the main screen is laid out.

Cons:

Tracking information is a little compilated.

Maria Alexia
Cost Controller in Spain
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Good experience with Payhawk

3.0 2 years ago

Pros:

The platform is intuitive and very easy to use. The supporting team is very helpful and they reply fast.What I like most is that Payhawk helps me to control the expenses and have a better view of them as I can create and download reports and be able to include all the information I need.In addition, they help you to integrate your bussiness to the platform and you can have many entities as you want.

Cons:

In my opinion, Payhawk can be improved and new features can be added. It would be a good idea to have the possibility to block cards to certain entities and categories so the cards can only be used in entities related to the companies 'expense policy.Also, it would be great to be able to select all the expenses that I want to reimburse instead of clicking one by one

Manuel
Finance Assistant in Portugal
Real Estate, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Payhawk Review

4.0 last year

Comments: Very good

Pros:

Easy and fast to input and pay invoices, Suppliers management

Cons:

In Invoice number we write the number and automatically erases and we need to put again

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

IOMED Medical Solutions

5.0 last year

Comments: Spend Management and invoice collection from employees are the tasks that we have reduced time the most

Pros:

Payhawk has helped to reduce times in spend and invoices management as employees directly treat with the platform and all the information is recorded, allowing the financial team to focus on other tasks

Cons:

Correction of mistakes, it is quite difficult to make changes once a card is purchased