---
description: Learn more about AutoVitals price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AutoVitals Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Car Repair Software](/directory/20006/auto-repair/software) > [AutoVitals](/software/199983/the-digital-shop)

# AutoVitals

Canonical: https://www.capterra.co.nz/software/199983/the-digital-shop

Page: 1 / 4\
Next: [Next page](https://www.capterra.co.nz/software/199983/the-digital-shop?page=2)

> One vendor solution providing digital vehicle inspections, workflow management, digital marketing, and more to increase your shop's AR
> 
> Verdict: Rated **4.8/5** by 63 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses AutoVitals?

AutoVitals helps auto repair shops make more money and grow their businesses through The
Digital Shop® suite of products and services. We are well-known in the market for being the
best in DVI.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 63 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: AutoVitals
- **Location**: Goleta, US
- **Founded**: 2009

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Appointment Scheduling
- CRM
- Communication Management
- Employee Scheduling
- Maintenance Scheduling
- Service History

## Integrations (14 total)

- ALLDATA
- AutoFluent
- AutoShop
- COSTAR
- Cinch
- LANKAR
- Manager SE
- MaxxTraxx
- NAPA TRACS
- Protractor
- RO Writer
- Shop-Ware
- Tekmetric
- Yes Prime

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Car Repair Software](https://www.capterra.co.nz/directory/20006/auto-repair/software)

## Alternatives

1. [ARI](https://www.capterra.co.nz/software/201737/ari) — 4.6/5 (600 reviews)
2. [AutoLeap](https://www.capterra.co.nz/software/216500/autoleap) — 4.8/5 (742 reviews)
3. [AutoRepair Cloud](https://www.capterra.co.nz/software/147213/autorepair-cloud) — 4.9/5 (163 reviews)
4. [NAPA TRACS](https://www.capterra.co.nz/software/61551/napa-tracs) — 4.2/5 (258 reviews)
5. [Shopmonkey](https://www.capterra.co.nz/software/169022/shopmonkey) — 4.6/5 (263 reviews)

## Reviews

### "Sommer Lee Bauerle" — 5.0/5

> **Sommer** | *17 July 2025* | Entertainment | Recommendation rating: 8.0/10
> 
> **Pros**: AutoVitals gives constructive feedback on job descriptions and performance history fit for job searching.
> 
> **Cons**: I’m not too familiar with using AutoVitals. It could be a lot of jobs to apply and prepare for job interviews.

-----

### "AutoVitals" — 4.0/5

> **Dalton** | *26 November 2024* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: Digital work flow and integration with POS
> 
> **Cons**: no billing and approval set up integration with POS
> 
> Overall AutoVitals is a good shop work flow and digital inspection system. I would love to see Autovitals bring in more integration on the approval side and billing side.

-----

### "I was mislead." — 2.0/5

> **Nick** | *19 July 2024* | Automotive | Recommendation rating: 0.0/10
> 
> **Pros**: Neat features, may have lots of tech behind system but found it clunky, not intuitive and basically slowed us down.
> 
> **Cons**: When the system actually goes live with you they want you to use it for about 30 days to get used to the inspection process. We wanted to convert the text phone number over from our old systems, so our customers didn’t have to be bothered to see yet another new number, this took longer than the trial period also\!
This is where they get you, see you have 30 days from live to cancel and back out well, when 30 days passes you are now locked into your contract for a year or whatever you agreed to and if it's not working for your store that's too bad. They have you financially now.
Autovitals didn’t solve my biggest pet peeve from our old system\!  If you add a new custom, build an estimate and want to text it to a customer, you can’t because Autovitals doesn’t recognize the customer right away??? Slows production, estimating and waists time\!\!\!
> 
> Any company needing a contract to keep cashflow is a poor company to do business with\!

-----

### "Although there’s both pros and cons, this technology has far more benefits than drawbacks" — 5.0/5

> **Joshua** | *29 November 2025* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: It makes it easier to use when facing a customer. It increases the ticket average because customers can actually view the issue and the biggest complaint when someone is coming in for service work on their car is they believe they’re being forced to fix things that aren’t necessary. This takes the guest work out of that for the customer and they can visually see the issue and are more likely to say yes to the repair which keeps everybody happy, both the dealership and the customer.
> 
> **Cons**: It is not the most user-friendly, but sometimes technicians aren’t that tech savvy either. As with any technology, it can be glitchy and freeze, but overall, I’m extremely happy.
> 
> I’m extremely happy overall. It speeds up the process and increases ROY while simultaneously keeping the customer happy and long-term retention increases because of all this.

-----

### "Great for modernizing your shop" — 5.0/5

> **Luis** | *2 December 2025* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: Being an old school mechanic at first I was hesitant to use this software for inspections, but now I'm pleased I did the switch. This makes my shop to have a more professional look. Inspection process is quite easy, very user friendly and helps to standardize the procedure across all the shops.

I would definitely recommend this to my colleagues in Mexico.
> 
> **Cons**: The app sometimes forgets my login info and I have to input it again when I open it back. Other than that, everything works OK.

-----

Page: 1 / 4\
Next: [Next page](https://www.capterra.co.nz/software/199983/the-digital-shop?page=2)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/199983/the-digital-shop)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/199983/The-Digital-Shop/> |
| en-AE | <https://www.capterra.ae/software/199983/the-digital-shop> |
| en-AU | <https://www.capterra.com.au/software/199983/the-digital-shop> |
| en-CA | <https://www.capterra.ca/software/199983/the-digital-shop> |
| en-GB | <https://www.capterra.co.uk/software/199983/the-digital-shop> |
| en-IE | <https://www.capterra.ie/software/199983/the-digital-shop> |
| en-IL | <https://www.capterra.co.il/software/199983/the-digital-shop> |
| en-IN | <https://www.capterra.in/software/199983/the-digital-shop> |
| en-NZ | <https://www.capterra.co.nz/software/199983/the-digital-shop> |
| en-SG | <https://www.capterra.com.sg/software/199983/the-digital-shop> |
| en-ZA | <https://www.capterra.co.za/software/199983/the-digital-shop> |
| fr | <https://www.capterra.fr/software/199983/the-digital-shop> |
| fr-BE | <https://fr.capterra.be/software/199983/the-digital-shop> |
| fr-CA | <https://fr.capterra.ca/software/199983/the-digital-shop> |
| fr-LU | <https://www.capterra.lu/software/199983/the-digital-shop> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"AutoVitals","description":"AutoVitals empowers automotive repair shops to increase profitability and revenue, improve\ninspection quantity and quality, and drive customer satisfaction and retention. AutoVitals\ndelivers The Digital Shop® software suite to help shops reach their business goals by upgrading to a digital operation. DVI.X enables industry-leading digital vehicle inspections. SmartFlow.X simplifies advanced workflow management for peak efficiency and consistency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c96f7258-72e7-4ecb-87ee-5560617f7181.jpeg","url":"https://www.capterra.co.nz/software/199983/the-digital-shop","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/199983/the-digital-shop#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":63},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.nz/software/199983/the-digital-shop#faqs","mainEntity":[{"name":"What Is AutoVitals?","@type":"Question","acceptedAnswer":{"text":"AutoVitals empowers automotive repair shops to increase profitability and revenue, improveinspection quantity and quality, and drive customer satisfaction and retention. AutoVitalsdelivers The Digital Shop® software suite to help shops reach their business goals by upgrading to a digital operation. DVI.X enables industry-leading digital vehicle inspections. SmartFlow.X simplifies advanced workflow management for peak efficiency and consistency.","@type":"Answer"}},{"name":"Who Uses AutoVitals?","@type":"Question","acceptedAnswer":{"text":"AutoVitals helps auto repair shops make more money and grow their businesses through TheDigital Shop® suite of products and services. We are well-known in the market for being thebest in DVI.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Car Repair Software","position":2,"item":"/directory/20006/auto-repair/software","@type":"ListItem"},{"name":"AutoVitals","position":3,"item":"/software/199983/the-digital-shop","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/software/199983/the-digital-shop#breadcrumblist"}]}
</script>