---
description: Learn more about Zuper price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Zuper Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Electrical Estimating Software](/directory/31535/electrical-estimating/software) > [Zuper](/software/197014/zuper)

# Zuper

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> Zuper’s adaptable and intelligent field service platform turns technology into a competitive advantage.
> 
> Verdict: Rated **4.5/5** by 49 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Zuper?

Zuper serves residential and commercial field service businesses such as plumbing, HVAC, pools, electrical, roofing— helping them streamline operations, and exceed customer experience.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 49 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zuper

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Simple Pricing for Smarter Field Service\!&#10;&#10;Everything you need to manage jobs, dispatch technicians, and streamline operations—all in one transparent, tiered plan. Our Starter plan gives small teams the essentials: one-off and recurring job setup, live mobile \&amp; desktop technician tracking, custom job notes and checklists, location-aware scheduling, and in-app team chat with basic alerts. When you’re ready to level up, Core adds intelligent dispatch with recurring routes and service territories, multi-warehouse inventory (with serial-number tracking), fully customizable workflows and proposals, plus enterprise-grade asset-lifecycle and digital contract management—all on top of every Starter feature. And for organizations that demand maximum flexibility and scale, Premium rounds out the platform with color-coded, icon-driven dispatch boards, preventative-maintenance planning, warranty tracking, and complex project support with progressive invoicing. &#10;&#10;Optional Add-Ons (all tiers)&#10;Zuper Pay: In-app payment processing&#10;&#10;Customer Portal: Self-service portal for your clients&#10;&#10;&#10;Zuper Fleet: Vehicle-tracking dashboard&#10;&#10;Zuper Connect: Telephony integration&#10;&#10;Data Migration: Seamless legacy-to-Zuper transition (scoping required)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Italian, Portuguese, Russian, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Dashboard
- Asset Lifecycle Management
- Asset Tracking
- Audit Trail
- Automated Scheduling
- Billing & Invoicing
- CRM
- Check-in/Check-out
- Contact Database
- Customer Database
- Customer Management
- Depreciation Management
- Driver Management
- Electronic Payments
- Electronic Signature
- Employee Scheduling
- Equipment Management
- Facility Asset Management
- Facility Scheduling
- Fixed Asset Management
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- GPS
- Geofencing
- Inspection Management
- Inventory Control
- Inventory Management
- Job Management
- Live Driver Tracking
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Mobile App
- Online Time Clock
- Preventive Maintenance
- Real-Time Monitoring
- Real-Time Updates
- Recurring Appointments
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Self Service Portal
- Service History
- Technician Management
- Time Off Management
- Time Tracking
- Timesheet Management
- User Management
- Vehicle Tracking
- Work Order Management

... and 42 more features

## Integrations (56 total)

- Aircall
- Avalara
- Bitwarden
- ClickSend
- CloudTalk
- Clyr
- Dialpad
- Field Nation
- Freshdesk
- Freshsales
- Google Calendar
- Gupshup
- HubSpot CRM
- HubSpot Service Hub
- Infobip

... and 41 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Electrical Estimating Software](https://www.capterra.co.nz/directory/31535/electrical-estimating/software)

## Related Categories

- [Electrical Estimating Software](https://www.capterra.co.nz/directory/31535/electrical-estimating/software)
- [Handyman Software](https://www.capterra.co.nz/directory/31305/handyman/software)
- [Carpet Cleaning Software](https://www.capterra.co.nz/directory/31417/carpet-cleaning/software)
- [Pest Control Software](https://www.capterra.co.nz/directory/30592/pest-control/software)
- [Garage Door Software](https://www.capterra.co.nz/directory/31415/garage-door/software)

## Alternatives

1. [FieldPulse](https://www.capterra.co.nz/software/153475/fieldpulse) — 4.6/5 (466 reviews)
2. [Jobber](https://www.capterra.co.nz/software/127994/jobber) — 4.6/5 (1463 reviews)
3. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5298 reviews)
4. [BuildOps](https://www.capterra.co.nz/software/194155/buildops) — 4.4/5 (177 reviews)
5. [Service Fusion](https://www.capterra.co.nz/software/135788/service-fusion) — 4.3/5 (308 reviews)

## Reviews

### "Awesome experience" — 5.0/5

> **Verified Reviewer** | *23 March 2026* | Alternative Medicine | Recommendation rating: 10.0/10
> 
> **Pros**: DIY" Customization \&amp; No-Code Workflows&#10;Zuper’s biggest strength is that it doesn’t force you into a pre-set box.&#10;Why it’s great: You can build your own checklists, custom fields, and automated workflows without needing a developer. Whether you’re in HVAC, solar, or cleaning, you can make the software speak your specific industry language.
> 
> **Cons**: The "Configuration" Learning Curve&#10;Because Zuper is so flexible, it isn't exactly "plug-and-play."&#10;The Issue: Setting up the specific workflows, custom fields, and automated triggers requires a significant time investment. Many users feel overwhelmed by the sheer number of settings and menus during the first few weeks.&#10;Review Tip: You could mention that while the "DIY" aspect is a pro, the initial setup can be daunting without dedicated time for staff training.
> 
> The "Big Picture" Sentiment&#10;Most users describe Zuper as a "force multiplier." It isn’t just a digital calendar; it’s a central nervous system for field operations.&#10;The Transition: You likely moved from spreadsheets or a rigid app (like Jobber or Housecall Pro) to Zuper because you needed more control over your specific workflows.&#10;The Result: The "professionalism" of your business increases because customers get "Uber-style" tracking, and technicians have everything they need on their phones.

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### "Awesome software for field service companies" — 5.0/5

> **Stephen** | *20 March 2025* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: I love the all the job adding features from being able to break down clients by individual sites and locations under a sub client. I also like the ability to pull those jobs back and add a child job to the parent job for multiple calls related to the same issue.
> 
> **Cons**: Lack of a customer portal on my end has been a killer for me we have so many clients that want to be able to log in and pay invoices or view quotes that we have had to take our invoices and quotes to another software to provide that feature.
> 
> My overall experience is positive however there are some features that I wish we had to avoid using other software to provide those features like customer portal and more in depth project management features.

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### "High on promises - Low on delivery" — 3.0/5

> **Miles** | *13 October 2025* | Construction | Recommendation rating: 2.0/10
> 
> **Pros**: Attractive GUI and intuitive design.  Software has a lot of potential if it continues to be developed for the US market.
> 
> **Cons**: The estimate platform is poor.  It has very limited functionality and is inferior to most other products.
> 
> Overall my experience was not positive.   Zuper leadership appears comfortable making commitments and missing them time and again.  The  \[sensitive content hidden\] himself acknowledged that we were de-prioritized and then in a subtle way explained how unimportant we are.

-----

### "Zuper is the top solution for FSM" — 5.0/5

> **George** | *20 March 2025* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: It is a solid product with a comprehensive feature set
> 
> **Cons**: It is not cheap. It is a prodyctivity multiplier, but its price may feel high for a company with a modestly-sized field tea.
> 
> Superb, the Zuper tea has been a delilght to work with through all stages

-----

### "All in one Field Service Management Platform" — 5.0/5

> **Davide** | *24 February 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: What I liked most about Zuper is how smoothly it connects dispatching, technician tracking, invoicing, and customer communication in one platform. The automation tools reduce manual work, and the mobile app keeps field teams efficient and accountable.
> 
> **Cons**: The reporting customization feels limited, and advanced features have a learning curve that slows initial onboarding for new teams.

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## Links

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