---
description: Learn more about Tilde.AI price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Tilde.AI Pricing, Reviews & Features - Capterra New Zealand 2026
---

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# Tilde.AI

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> Multilingual virtual assistant platform with cutting edge natural language understanding for customer support.
> 
> Verdict: Rated **4.3/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Tilde.AI?

Tilde.AI is best for enterprises and government institutions that need 24/7 customer support with high degree of accuracy and high-throughput delivering next generation intelligent customer service.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 10 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Tilde
- **Location**: Riga, Latvia
- **Founded**: 1991

## Commercial Context

- **Starting Price**: €12,000.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Training of clients internal team is included.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Latvia

## Features

- Chatbot
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics
- Speech Recognition

## Category

- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [UChat](https://www.capterra.co.nz/software/1022133/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.capterra.co.nz/software/1037530/fathom) — 5.0/5 (807 reviews)
3. [Darwin AI](https://www.capterra.co.nz/software/1066034/darwin-ai) — 4.8/5 (17 reviews)
4. [Denser AI](https://www.capterra.co.nz/software/1064391/denser-ai) — 5.0/5 (31 reviews)
5. [Botsonic](https://www.capterra.co.nz/software/1061327/botsonic) — 4.8/5 (79 reviews)

## Reviews

### "The Chatbot That Does The Human Job Well" — 5.0/5

> **Samuel** | *17 February 2023* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Tilde Ai chatbot is the first thing I fall in love with when I came across it. I used it to automate my customer service process on my website.
> 
> **Cons**: I really haven't found fault in this because I only use the chatbot feature which is quite good.

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### "best chatting tool for website" — 4.0/5

> **Prince** | *2 December 2022* | Motion Pictures & Film | Recommendation rating: 8.0/10
> 
> **Pros**: The fact that I can manage my content and make sure it's performing adequately.
> 
> **Cons**: sometime the system can be a bit complicated.
> 
> Tilde meetings rooms are instant, it makes meeting more efficient, effective, and inclusive.

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### "Tilde Gives immediate, assured, and safe translations" — 4.0/5

> **Hafiz** | *9 December 2022* | Warehousing | Recommendation rating: 7.0/10
> 
> **Pros**: I like Tilde for several reasons. Firstly their website translator impeccably integrates into any site or platform, Moreover, the outlook plugin allows to translate sent or received emails without leaving the application. Also, the Tilde API supports the assimilation of conversion functionalities into any essential environment. I like the Free Trial as well that goes to show how confident they are of their product.
> 
> **Cons**: Tilde is a great tool but it's not "perfect" or "error-free". The application (especially the mobile app) can go wrong and break down with bugs at times and support may be required to fix those.
> 
> When I came to know last year that Tilde is used by the Finland Government for their translation services for the next 4 years, it gave me confidence. The usage of Tilde has made possible multilingual messages in my routine work, serving me to overcome verbal communication obstructions and reach international clients with ease. The fact that all my translations are encrypted helps me in data safety as well.

-----

### "First virtual assistant in the state administration in Latvia" — 4.0/5

> **Vikija** | *6 May 2020* | Government Administration | Recommendation rating: 9.0/10
> 
> **Pros**: We were the first who introduced the virtual assistant in the state administration in Latvia and we are very proud of it. Product use is relatively simple and does not require IT skills. This solution is a good assistant for both the employees of our institution and our clients. This is another way for customers to communicate with an institution or company, not only during working days, but also on holiday at any hour of the day.
> 
> **Cons**: Using this product for 2 years, scenario building has been technically improved but would nevertheless like this process to be slightly simpler (more transparent). Statistics, such as correct and wrong negotiating statistics, could possibly be improved.
> 
> Great experience and great communication. If something isn't clear, we'll always get an answer in time. Thank you for the work that has been done and for continuing to cooperate successfully.

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### "Be Smart With Your Response With Tilde.Ai" — 5.0/5

> **Festus** | *13 November 2022* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: 1. ease of use2. multi lingual feature3. predict possible thought of the customer4. fast response5. simple interphase
> 
> **Cons**: 1. past conversions should be kept and not closed2. unable to capture location
> 
> using Tilde.ai was the best automation and live chat software we have ever used. it made conversation with our website visitors and customers seemless and great.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/196919/tilde-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/196919/Tilde-AI/> |
| en-AE | <https://www.capterra.ae/software/196919/tilde-ai> |
| en-AU | <https://www.capterra.com.au/software/196919/tilde-ai> |
| en-CA | <https://www.capterra.ca/software/196919/tilde-ai> |
| en-GB | <https://www.capterra.co.uk/software/196919/tilde-ai> |
| en-IE | <https://www.capterra.ie/software/196919/tilde-ai> |
| en-IL | <https://www.capterra.co.il/software/196919/tilde-ai> |
| en-IN | <https://www.capterra.in/software/196919/tilde-ai> |
| en-NZ | <https://www.capterra.co.nz/software/196919/tilde-ai> |
| en-SG | <https://www.capterra.com.sg/software/196919/tilde-ai> |
| en-ZA | <https://www.capterra.co.za/software/196919/tilde-ai> |

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