--- description: Learn more about Delve price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Delve Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Qualitative Data Analysis Software](/directory/31297/qualitative-data-analysis/software) > [Delve](/software/196428/delve) # Delve Canonical: https://www.capterra.co.nz/software/196428/delve Page: 1 / 9\ Next: [Next page](https://www.capterra.co.nz/software/196428/delve?page=2) > Delve is an online tool that helps you code and analyze transcripts from in-depth interviews and focus groups. > > Verdict: Rated **4.9/5** by 199 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Delve? Delve is for qualitative researchers who conduct in-depth interviews, focus groups, contextual inquiry, generative research, ethnographic research, and foundational research. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 199 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Delve - **Location**: New York, US - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$18.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Delve is available for $18 per user per month for those working in education. Otherwise it is $50 per user per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, Angola, Antigua & Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia & Herzegovina and 145 more ## Features - Annotations - Collaboration Tools - Data Import/Export - Data Visualisation - Reporting & Statistics - Text Analysis ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Qualitative Data Analysis Software](https://www.capterra.co.nz/directory/31297/qualitative-data-analysis/software) ## Alternatives 1. [ATLAS.ti](https://www.capterra.co.nz/software/171500/atlas-ti) — 4.7/5 (142 reviews) 2. [Tableau](https://www.capterra.co.nz/software/77260/tableau) — 4.6/5 (2352 reviews) 3. [XLSTAT](https://www.capterra.co.nz/software/119448/xlstat) — 4.7/5 (398 reviews) 4. [MAXQDA](https://www.capterra.co.nz/software/174104/maxqda) — 4.8/5 (24 reviews) 5. [Dovetail](https://www.capterra.co.nz/software/174077/dovetail) — 4.6/5 (97 reviews) ## Reviews ### "Delve, a great tool for thematic analysis." — 5.0/5 > **Bev** | *22 January 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: It was easy to use and the video tutorials were excellent. Because the pricing is monthly I could pay for the time I needed without being locked in for longer than required. As a beginning researcher it supported me in the process of thematic analysis without automating to the extent that I did not loose control of decision making about the analysis. I was able to use multiple transcripts within the analysis and look at them individually, in groups or altogether to consider different patterns. > > **Cons**: I would have liked to have been able to reduce the amount of examples given for codes before exporting the code book. If this was possible I could not see a way of doing it. > > It was a really useful tool for thematic analysis. I will be using it again in future projects. ----- ### "Thank you for saving me time and stress" — 5.0/5 > **Colin** | *8 July 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Simplicity for a novice, great bite size training videos. Wonderful support Video's to my email inbox without overdoing it. Helped me lead the other co-authors in coding, developing the themes and writing our paper. > > **Cons**: It met ALL my needs beautifully I can't recommend it highly enough. > > Easy to use, gave me great ideas and made something I was dreading something I enjoyed getting done. Simple yet professional. ----- ### "Delve is a life-changing experience" — 5.0/5 > **Thao** | *6 April 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: 1. The UI/UX is highly friendly for new researchers, but the underlying engines are strong enough for heavy-duty qualitative and quantitative research. 2. The files exported from the post-analysis process are quite clean and easy to navigate. It helps with the process of finding quotes to input into the research-writing process. 3. I feel like it is much cheaper than other research tools, which is a huge plus. 4. The customer support team is amazing, and the best thing is they do not generate AI-like or automated emails, which is very good because they will directly help you with any troubles you have. 5. The transcript feature is amazing because it can help you easily classify Interviewer-Interviewees. This is extremely time-saving from cleaning the transcripts to understanding your transcript. > > **Cons**: Honestly, if I could change the color of the background when I was doing my data analysis, it would be perfect. For example, Arc browser has a feature that allows users to change fonts, positions of the tabs as they like, or the color of the background with extensive options. However, it is technically annoying to code this in the UI, so I understand that it might not be worth it as a feature. I think surveys to understand researchers can be launched to understand them more. ----- ### "Don't keep searching, just Delve" — 5.0/5 > **David** | *13 March 2026* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: So, many of the seminal textbooks eulogise about NVivo. Well, I can tell you that by comparison, Delve is exponentially superior. If you are looking for a platform to transcribe your MS Word document into coded Thematic Analysis data, look no further. Ideal for Master's level dissertations, research projects, and any other similar uses. I have experienced no security or ethical issues and received excellent 'real-time' customer service when I became 'stuck'. Without Delve, I worry that my final dissertation would not be submitted by its due date. Thank you to Kate in customer service. What an amazing value-for-money (almost priceless) product. Thank you. > > **Cons**: Nothing to report. My experience of Delve to date leaves me lost for words, way short of the character count\! > > Fabulous. 10 out of 10. No, let's be realistic here... 11 out of 10. Faultless. NVivo? It's a no-no\! ----- ### "The essential dissertation partner" — 5.0/5 > **Eric** | *25 May 2026* | Research | Recommendation rating: 10.0/10 > > **Pros**: Super quick learning curve. Very intuitive and clear interface. Coding process is simple. Extremely dependable app. Fast search functions. Exporting data to Excel or CSV files makes it easy to then triangulate between cases, codes, transcripts and participants. > > **Cons**: I tried using the AI feature and did not find that it gave me a lot of assistance since it only used "some" of the coding and made choices and inferences I did not agree with. I probably could have given it more of a chance but I found that just exporting and doing it myself was more reliable, and that way the AI wasn't interfering with my Delve data directly. Also, some optional way of visualizing codes while looking at transcripts would be great. I had to scroll through the entire list every time I coded a new sentence or paragraph, to see what codes I already had that might be applicable. I did not use the survey feature since I didn't do surveys, but this seems like it would be equally as helpful as the coding feature. > > Delve is the only coding app that I found actually FUN to use for coding my PhD research interviews, versus convoluted software like NVivo which I tried using multiple times before giving up and searching for a more sane alternative. Delve has been absolutely integral to my ability to finish my dissertation. I was able to code and translate my data with ease and to see the results quickly. The exported CSV and Excel files are perfectly organized and allow for natural sorting and filtering of data. Creating and applying new codes is a smooth process. Everything I needed to see while coding transcripts was effectively on one page. The organization of the app and ability to create cases and participant data offers just the right amount of personalization for researchers who are just seeking essential coding data without having to spend months learning the software. The folks at Delve respond personally to issues with using the app. I was amazed that improvements I asked for were implemented within days. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.co.nz/software/196428/delve?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/196428/delve) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data