---
description: Learn more about Brightback price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Brightback Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Brightback](/software/195511/brightback)

# Brightback

Canonical: https://www.capterra.co.nz/software/195511/brightback

> Brightback helps companies grow revenue by engaging with and saving customers at the point of cancel.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Brightback?

Brightback is suited for both B2B and B2C subscription companies. Brightback is a growth lever that CROs, success and product growth leaders can use to increase MRR in a reliable, sustainable way.

## About the vendor

- **Company**: Brightback
- **Founded**: 2018

## Commercial Context

- **Starting Price**: US$500.00
- **Pricing model**: Per User
- **Pricing Details**: Based on cancel volume, cancel experience, integrations \& level of support.
- **Target Audience**: 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Dashboard
- Multi-Channel Data Collection
- Negative Feedback Management
- Reporting/Analytics
- Survey/Poll Management
- Text Analysis

## Category

- [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.co.nz/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [SurveyMonkey](https://www.capterra.co.nz/software/32728/surveymonkey) — 4.6/5 (10426 reviews)
3. [Trustpilot](https://www.capterra.co.nz/software/169618/trustpilot) — 4.5/5 (1202 reviews)
4. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Broadly](https://www.capterra.co.nz/software/161326/broadly-reviews) — 4.8/5 (336 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/195511/brightback)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/195511/Brightback/> |
| en-AE | <https://www.capterra.ae/software/195511/brightback> |
| en-AU | <https://www.capterra.com.au/software/195511/brightback> |
| en-CA | <https://www.capterra.ca/software/195511/brightback> |
| en-GB | <https://www.capterra.co.uk/software/195511/brightback> |
| en-IE | <https://www.capterra.ie/software/195511/brightback> |
| en-IL | <https://www.capterra.co.il/software/195511/brightback> |
| en-IN | <https://www.capterra.in/software/195511/brightback> |
| en-NZ | <https://www.capterra.co.nz/software/195511/brightback> |
| en-SG | <https://www.capterra.com.sg/software/195511/brightback> |
| en-ZA | <https://www.capterra.co.za/software/195511/brightback> |

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