---
description: Learn more about Carepatron price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Carepatron Pricing, Reviews & Features - Capterra New Zealand 2026
---

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# Carepatron

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> Carepatron is a beautiful, easy, and affordable practice management software built for healthcare teams and the people they serve.
> 
> Verdict: Rated **4.4/5** by 858 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Carepatron?

Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 858 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Carepatron
- **Founded**: 2019

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Limited-time offer: 50% off for 6 months + additional 20% for yearly subscription
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Dashboard
- Appointment Management
- Assessment Management
- Automated Scheduling
- Billing & Invoicing
- Care Plan Management
- Case Notes
- Claims Management
- Client Management
- Coding Assistance
- Communication Management
- Compliance Management
- Confirmations/Reminders
- Contact Management
- Customisable Forms
- Data Security
- Decision Support Software
- Document Management
- EMR/EHR
- Email Reminders
- Faculty/Staff Management
- For Healthcare
- For Long Term Care
- For Medical Purposes
- For Physical Therapy
- Initial Assessments
- Meal/Nutrition Management
- Medical Billing
- Medication History
- Multi-Location
- Multi-Provider Practice
- Online Payments
- Patient Communications
- Patient Management
- Patient Portal
- Patient Questionnaires
- Payment Processing
- Physician Scheduling
- Point of Care System
- Recurring Appointments
- Reminders
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Scheduling
- Third-Party Integrations
- Treatment Planning
- Video Conferencing
- Workflow Management

... and 18 more features

## Integrations (12 total)

- Doxy.me
- FreshBooks
- Google Calendar
- Google Tag Manager 360
- Microsoft Outlook
- QuickBooks Online
- Sage Accounting
- Stripe
- Wave
- Xero
- Zoom Phone
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Assisted Living Software](https://www.capterra.co.nz/directory/10034/assisted-living/software)

## Related Categories

- [Assisted Living Software](https://www.capterra.co.nz/directory/10034/assisted-living/software)
- [Long Term Care Software](https://www.capterra.co.nz/directory/30109/long-term-care/software)
- [Patient Engagement Software](https://www.capterra.co.nz/directory/31085/patient-engagement/software)
- [Medical Software](https://www.capterra.co.nz/directory/20029/medical-practice-management/software)
- [Medical Scheduling Software](https://www.capterra.co.nz/directory/30027/medical-scheduling/software)

## Alternatives

1. [EHRYourWay](https://www.capterra.co.nz/software/118789/ehr-your-way) — 4.9/5 (528 reviews)
2. [SimplePractice](https://www.capterra.co.nz/software/130710/simplepractice) — 4.6/5 (2827 reviews)
3. [TheraNest](https://www.capterra.co.nz/software/130400/theranest-mental-health) — 4.4/5 (1033 reviews)
4. [CounSol.com](https://www.capterra.co.nz/software/124769/counsol-com) — 4.7/5 (829 reviews)
5. [Jane](https://www.capterra.co.nz/software/178984/jane-app) — 4.8/5 (508 reviews)

## Reviews

### "Lifesaving management system" — 5.0/5

> **Nicola** | *19 March 2026* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I love how easy Carepatron is to navigate and use. It is great value compared to similar platforms that charge ridiculous amounts for the same functions. I am able to easily create templates for notes, electronic consent forms, emails etc. Clients really like the access to notes and appointment reminders. Customer service is top notch; friendly and quick responses.
> 
> **Cons**: Sometimes I am unable to access my client list which is frustrating when you need to access their details for a session. it is not happening as often now and customer usually get the issue resolved quickly.
> 
> I am really happy with this client management system. it has everything I need for private practice. It would be wonderful if the invoicing could somehow link in with HNRY.

-----

### "Using Carepatron the mostly highs and occasional lows" — 4.0/5

> **Andre** | *23 April 2026* | Alternative Medicine | Recommendation rating: 8.0/10
> 
> **Pros**: I am impressed with the way Carepatron are continually looking to improve the product and the customer support team are excellent and seek to address queries and fix bugs and issues in a timely manner with clear communication at every turn. The product is definitely value for money and great for appointment management. The interface is easy to use on a computer but a bit clunkier on a mobile device and the constant updates on accessing the the system do get a bit frustrating especially on the mobile app. I am not currently using the patient record function.
> 
> **Cons**: The use from a mobile device is often frustrating with slow initial load times followed by an update that then further delays the ability to use the app on the go
> 
> It is more than adequate for my needs and the improvements that have been made to the desktop version have always made my user experience better but I have been frustrated when making or managing bookings on my mobile device.

-----

### "Affordable and customizable with occasional growing pains" — 4.0/5

> **Jess** | *19 March 2026* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Affordable compared to other management systems, with flexible pricing based on clinic size

Includes free telehealth, plus text and email reminders

Customisable interface (e.g., colours to match branding or personal preferences)

Ongoing system improvements with new features regularly added

Integrates with Google Calendar

Supports management of multiple clinicians across different locations and varying hours

Strong workflow management and ability to customise email and text communications
> 
> **Cons**: Some newer features lack intuitiveness and could be easier to use

Limited transparency around coding prompts (e.g., placeholders), reducing flexibility

Telehealth platform needs optimisation; connectivity can be impacted by clients’ internet setup

Customer service and AI support are helpful but tend to offer only general guidance

Transferring a business or clients (including notes on past appointments) between practitioners is complex and time-consuming, requiring manual transfer of past appointments
> 
> After nearly three years of use, Carepatron has evolved into a reliable and well-rounded client management system. It offers many of the features found in larger, more established platforms while remaining a cost-effective option for solo practitioners and small businesses. The platform also demonstrates strong responsiveness to user feedback, with regular updates and ongoing feature development.

-----

### "Carepatron Review" — 4.0/5

> **Charlotte** | *19 March 2026* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: Carepatron is generally easy to use and customer support has been responsive any time I've had a question. The ability to customize notes/forms is great. I initially found it to be a great value for money, but did not realize that the price was in USD instead if NZD (my fault for not confirming). When converted into NZD, I think that other platforms may offer a better value. It is generally very easy to book appointments, create invoices, and the automated appointment reminders are helpful to clients.
> 
> **Cons**: As a previous user of Simple Practice, I think Carepatron is lacking in some of the features that I've come to expect from an EHR. Not being able to mass export client files is a major disadvantage. The UX could be significantly improved - it feels a bit clunky and is not always easy to find what you are looking for. Not having a "lock and sign" function for saving progress notes is annoying. There was a recent bug with the client portal from the client side that seems to have been fixed, but I still have clients who are unable to sign forms.

-----

### "Solid, practical and efficient, probably best suited for solo practitioners" — 4.0/5

> **Jo** | *20 March 2026* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: Excellent value for money, responsive customer support and I really appreciate being able to have appointment management and patient records all in one place.
> 
> **Cons**: ~there is no capacity to change the default setting of appointments to "unconfirmed" (because of the nature of the centre and our way of booking) which means it has to be done manually every day and that's a hassle. 
~there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so again, it has to be done manually because different client groups get different intake forms.
~stats and analytics are tricky to get and annoyingly meaningless without introducing 3rd party apps
~no parttime pricing options for part time staff - I have a team of 8 but only 2 work more than 1 day a week\!
~it feels like CP was set up for solo practitioners and a lot of helpful aspects aren't available for centre type organisations
~there is a glitch where emails sent from CP come back to our email systems and aren't recorded in CP so we have to manually screenshot and lodge - this drives me bonkers\!
> 
> Overall, excellent value for money. A few niggles but I can usually find a workaround. Combining appointment setting and patient records has been a gamechanger

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## Links

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| en-AE | <https://www.capterra.ae/software/195467/care-patron> |
| en-AU | <https://www.capterra.com.au/software/195467/care-patron> |
| en-CA | <https://www.capterra.ca/software/195467/care-patron> |
| en-GB | <https://www.capterra.co.uk/software/195467/care-patron> |
| en-IE | <https://www.capterra.ie/software/195467/care-patron> |
| en-IL | <https://www.capterra.co.il/software/195467/care-patron> |
| en-IN | <https://www.capterra.in/software/195467/care-patron> |
| en-NZ | <https://www.capterra.co.nz/software/195467/care-patron> |
| en-SG | <https://www.capterra.com.sg/software/195467/care-patron> |
| en-ZA | <https://www.capterra.co.za/software/195467/care-patron> |

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