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New Zealand Local product
Carepatron

Carepatron

New Zealand Local product

What Is Carepatron?

The Healthcare OS that lets you work, your way -
Boost your Client's outcomes, efficiency, and productivity by customizing any tool or workflow to fit your needs.

Who Uses Carepatron?

Healthcare teams and practitioners

Carepatron Software - Your HIPAA-compliant Telehealth solution. Provide stress-free and secure video appointments with our fully integrated desktop and mobile app software.
Carepatron Software - Carepatron is the ideal platform for scheduling healthcare appointments efficiently, eliminating the hassle of back-and-forth emails so you can focus on the work that matters.
Carepatron Software - Getting paid doesn't need to take up much time. Automate every step of the healthcare billing process with our online payment system.
Carepatron Software - Take the guesswork out of Electronic Health Records. It only takes a few clicks for you and your client to get on the same page, create notes, and even streamline intake.
Carepatron Software - Real Carepatron templates made by our team and community. Try new resources or share your own

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Reviews of Carepatron

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.7
Features
4.4
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Brandon
Brandon
Counsellor in Canada
Verified LinkedIn User
Mental Health Care, Self Employed
Used the Software for: Free Trial
Reviewer Source

A free and well designed platform for mental health practitioners

5.0 4 weeks ago New

Comments: Love the smooth user experience and am excited to uncover more of their features

Pros:

How it can be linked to other apps such as Google Meet or Zoom

Cons:

How I can't use AI note taking with it, for example tl dr

Eric
Physician Surgeon Owner in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent EMR at an amazingly low cost

5.0 last month New

Comments: I recently started using the Carepatron electronic medical record (EMR) system. I have only been using it for a few weeks, but it has been a very welcome addition to my practice, and though far less sophisticated than my current EMR, I prefer Carepatron for many reasons. I believe it will significantly improve my practice's efficiency and patient satisfaction. Here's why I love it: Simplicity and Intuitive Design
The first thing that impressed me about this EMR system is its simplicity. The user interface is incredibly intuitive, making it easy to navigate through patient records, appointment schedules, and billing information. For instance, setting up a new patient profile or updating existing records can be done in just a few clicks, saving valuable time during busy clinic hours.
Professional Patient Portal
The patient portal is a standout feature. It looks very professional and offers a pretty seamless experience for patients. They can access their medical records and communicate with our office fairly easily. It has timely SMS and email reminders.
Online Payment Offerings
The online payment option is great, and I think will streamline our billing process. There is no current insurance billing ability, but my practice does not accept insurance. Patients can make payments directly through the portal, which is excellent. My current EMR has the same functionality, but it is so complex to use that it is almost problematic. The simplicity and ease of performing the same task with Carepatron is wonderful. Apparently, an insurance billing functionality is being developed.
Bidirectional Google Calendar
Interface Perhaps my favorite feature, and one of my greatest requirements, is the bidirectional interface with Google Calendar. This integration allows me to sync my appointments seamlessly, ensuring that my multiple schedules in Google Calendar are always up to date. For example, if I add an appointment in the EMR, it automatically reflects in my Google Calendar, and vice versa. This has drastically reduced scheduling errors and eased my constant schedule anxiety.
Technical Support
Technical support been absolutely amazing. Their online documentation (written and video) has been extremely helpful, while still being very simple. Correspondence with the technical support team has also been a great experience.
Areas for Improvement
While this EMR system is so very impressive for the extremely low cost, there are a couple of areas where it could be even better. Firstly, a more robust AI integration would be beneficial. While it is amazing that it even includes a clinical AI integration, the current functionality is unfortunately very primitive and frankly, not that useful. I use a standalone AI Scribe that I must copy content from and paste into Carepatron notes. Secondly, the ability to e-prescribe medications directly from the EMR would be a hugely valuable addition, making the prescription process faster and more efficient. Currently, I need to use a standalone e-prescribe software to perform this task. The included templates are user generated and are quite limited. While I appreciate the ability to make my own templates, it would be a great addition to have a more sophisticated functionality in terms of creating those templates, with the ability to have easier navigation and easier data entry during patient visits to create more complex patient records/notes. And while it is not a problem for me, I suspect some healthcare providers would want some integration with laboratory, radiology, or other testing reporting, which I believe it does not have.
Conclusion
Overall, this EMR system has been a breath of fresh air for my practice. Its simplicity (for both me and my staff), professional patient portal, convenient online payment options, excellent integration with Google Calendar, very significant affordability, and great technical support should make it an outstanding choice for many healthcare providers. Despite the minor drawbacks, I highly recommend this EMR system for its exceptional functionality and ease of use. And you can start using it for FREE. It doesn't get much better than that!

Pros:

Please see the entire review that I wrote regarding my overall experience.

Cons:

Please see the entire review that I wrote regarding my overall experience.

Regina
Program Specialist in US
Civic & Social Organisation, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Trial User

3.0 2 months ago

Pros:

It gave me quick information, That i was able to use

Cons:

Price. My company wont cover the cost with it being high

Stephen
Stephen
CEO in US
Verified LinkedIn User
Construction, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

MY UNBIASED REVIEW OF CAREPATRON

5.0 3 months ago

Comments: Completely Satisfactory and i would sign up again

Pros:

Everything about it is to love they dont make a lot of mistakes to make u not like it

Cons:

That sometimes u cant reach a live prso. When u call

Sarah
Clinical Associate Psychologist in UK
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Thoughts on Carepatron

4.0 2 months ago

Comments: It has been easy to set up. However, some clients and staff have struggled in setting up their profiles.
Whenever I have had a problem, Carepatron have been relatively quick to support me.
Being able to book in appointments, send invoices and take payments as well as keep up to date records is very useful for my business and Carepatron have been able to provide this to me (mostly)

Pros:

It was relatively simple to set up for myself

Cons:

It is not as easy for others to set up and become a part of the team. I also cannot see what team members are up to in the diary which I thought I would be able to have oversight of the whole team.