---
description: Learn more about CommBox price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CommBox Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [CommBox](/software/194615/commbox-platform)

# CommBox

Canonical: https://www.capterra.co.nz/software/194615/commbox-platform

> All-in-one customer support \& messaging platform. CommBox designed to create an effective dialogue between you and your customers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses CommBox?

Mid to Enterprise companies in all customer front verticals

## About the vendor

- **Company**: CommBox
- **Location**: Glil Yam, Israel
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$199.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Contact CommBox for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Belgium, Croatia, Cyprus, Czechia, Denmark, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Isle of Man, Israel, Jersey, Latvia and 22 more

## Features

- Alerts/Escalation
- Automated Routing
- Autoresponders
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Chat/Messaging
- Chatbot
- Customer Database
- Customisable Branding
- Dashboard
- IVR
- Live Chat
- Macros/Templated Responses
- Multi-Channel Communication
- Multi-Language
- Proactive Chat
- Queue Management
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Self Service Portal
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

## Integrations (3 total)

- Oracle CRM On Demand
- SAP Customer Experience
- Salesforce Marketing Cloud

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)
- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)
- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)
- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [Contact Centre Software](https://www.capterra.co.nz/directory/32035/contact-center/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Genesys Cloud CX](https://www.capterra.co.nz/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
4. [Gladly](https://www.capterra.co.nz/software/156723/gladly) — 4.8/5 (139 reviews)
5. [inconnect](https://www.capterra.co.nz/software/164772/omnichannel) — 3.9/5 (19 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/194615/commbox-platform)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/194615/commbox-platform> |
| de-AT | <https://www.capterra.at/software/194615/commbox-platform> |
| de-CH | <https://www.capterra.ch/software/194615/commbox-platform> |
| en | <https://www.capterra.com/p/194615/CommBox-Platform/> |
| en-AE | <https://www.capterra.ae/software/194615/commbox-platform> |
| en-AU | <https://www.capterra.com.au/software/194615/commbox-platform> |
| en-CA | <https://www.capterra.ca/software/194615/commbox-platform> |
| en-GB | <https://www.capterra.co.uk/software/194615/commbox-platform> |
| en-IE | <https://www.capterra.ie/software/194615/commbox-platform> |
| en-IL | <https://www.capterra.co.il/software/194615/commbox-platform> |
| en-IN | <https://www.capterra.in/software/194615/commbox-platform> |
| en-NZ | <https://www.capterra.co.nz/software/194615/commbox-platform> |
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| es-PE | <https://www.capterra.pe/software/194615/commbox-platform> |
| fi | <https://www.capterra.fi/software/194615/commbox-platform> |
| fr | <https://www.capterra.fr/software/194615/commbox-platform> |
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| fr-CA | <https://fr.capterra.ca/software/194615/commbox-platform> |
| fr-LU | <https://www.capterra.lu/software/194615/commbox-platform> |
| it | <https://www.capterra.it/software/194615/commbox-platform> |
| nb | <https://www.capterra.no/software/194615/commbox-platform> |
| nl | <https://www.capterra.nl/software/194615/commbox-platform> |
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