What Is Feedbear?

Collect, manage, and act upon customer feedback. Make informed product decisions and build what really matters.

Who Uses Feedbear?

Product owners, Product Managers, Founders, and CEOs of small and medium businesses.

Feedbear Details

Feedbear

Founded in 2018

Feedbear videos and images

Feedbear Software - Public roadmap - thumbnail
Feedbear Software - Feedback boards - thumbnail
Feedbear Software - Changelog - thumbnail
Feedbear Software - 4 - thumbnail
Feedbear Software - Email notifications - thumbnail

Feedbear Details

Feedbear

Founded in 2018

Compare Feedbear with similar products

Starting price

US$59.00/month
US$50.00/month
US$12.00/month
US$25.00/month

Free Version

Free Version No
Free Version No
Free Version Yes
Free Version Yes

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

Feedbear deployment and support

Support

  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training

  • Live Online
  • Documentation

Feedbear Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • CRM
  • Campaign Management
  • Chat/Messaging
  • Communication Management
  • Customer Experience Management
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Data Visualisation
  • Drag & Drop
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • Knowledge Management
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Language
  • Negative Feedback Management
  • Predictive Analytics
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Sentiment Analysis
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Text Analysis
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Widgets
  • Workflow Management

View full list of Customer Experience

  • 360 Degree Feedback
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Call Reporting
  • Chat/Messaging
  • Commenting/Notes
  • Complaint Monitoring
  • Customer Database
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customisable Questions
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Data Visualisation
  • Drag & Drop
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • NPS Survey Structure
  • Performance Metrics
  • Process/Workflow Automation
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Search/Filter
  • Sentiment Analysis
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Widgets
  • Workflow Management

View full list of Customer Satisfaction

  • API
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Approval Workflow
  • Archiving & Retention
  • Brainstorming
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Management
  • Crowdsourcing
  • Customisable Branding
  • Customisable Templates
  • Data Security
  • Data Visualisation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Feedback Management
  • Forum / Discussion Board
  • Gamification
  • Idea Ranking
  • Ideation
  • Innovation Management
  • Mind Maps
  • Polls/Voting
  • Prioritisation
  • Project Planning
  • Project Tracking
  • Projections
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Search/Filter
  • Single Sign On
  • Status Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • Whiteboard
  • Workflow Management

View full list of Idea Management

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Brainstorming
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Customisable Branding
  • Customisable Categories
  • Data Import/Export
  • Data Visualisation
  • Discussions / Forums
  • Drag & Drop
  • Engagement Tracking
  • Evaluation Management
  • Feedback Management
  • Forum / Discussion Board
  • Gamification
  • Idea Ranking
  • Ideation
  • Mobile Access
  • Polls/Voting
  • Portfolio Management
  • Prioritisation
  • Progress Reports
  • Progress Tracking
  • Project Planning
  • Project Tracking
  • Project Workflow
  • Projections
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Single Sign On
  • Social Media Integration
  • Strategic Planning
  • Survey/Poll Management
  • Task Management
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Workflow Management

View full list of Innovation

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Customer Journey Mapping
  • Customizable Fields
  • Data Import/Export
  • Deadline Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Gantt/Timeline View
  • Idea Management
  • Milestone Tracking
  • Multiple Projects
  • NPS of Customers
  • Planning Tools
  • Prioritisation
  • Product Lifecycle Management
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Resource Management
  • Single Sign On
  • Status Tracking
  • Surveys & Feedback
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • Workflow Management

View full list of Product Management

  • @mentions
  • API
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Assignment Management
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Customizable Fields
  • Data Import/Export
  • Deadline Management
  • Drag & Drop
  • File Management
  • Gantt/Timeline View
  • Guest Access
  • Idea Management
  • Ideation
  • Milestone Tracking
  • Multiple Projects
  • Planning Tools
  • Prioritisation
  • Progress Tracking
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Resource Management
  • Single Sign On
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Timeline Management
  • Visualisation
  • Workflow Management

View full list of Product Roadmap

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Feedbear Reviews

Read all 16 reviews

Average score

Overall
4.8
Ease of Use
4.9
Customer Service
4.9
Features
4.6
Value for Money
5

Reviews by score

5
13
4
2
3
1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Mehmet emre A.
Mehmet emre A.
COO in Turkey
Verified LinkedIn User
Computer Software, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Simple Product Management Tool

5 last month New

Comments: I was looking for a way to collect customer feedback and share public roadmap for my product and I found Feedbear. This is a product feedback management system that combines all your customer feedback channels so you can easily collect and manage ideas. You can also use it to manage your public roadmap, communicate product updates, and receive customer support. And the best part is, it integrates with my product!

Pros:

Easy to setup, It can be integrated with my product for collecting feedback without user login, Anonymus or user voting configuration, Custom domain feature, Feedback management with native feedback widget, voting, changelog and public roadmap, Customer support is good, they responded quickly to my tickets and feature requests,

Cons:

Integrations can be increased and features about feedback widget such as custom fields can be added.

Tito C.
Freelancer in El Salvador
Design, Self Employed
Used the Software for: 1-5 months
Reviewer Source

¡Feedbear es incredible!

5 5 months ago

Comments: Ha sido increíblemente, tuve mi roadmap listo en minutos y el soporte técnico ha sido rápido, certero y confiable.

Pros:

Es fácil de utilizar, fácil de configurar y se puede tener un roadmap listo en minutos.

Cons:

Me gustaría poder configurar la forma en la que se ve el contenido, poder cambiar el layout o definir cuantos bloques informativos quiero que aparezcan en mi roadmap.

Martin W.
Martin W.
Director of Marketing in Canada
Verified LinkedIn User
Computer Software, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

A simple tool

3 5 months ago

Comments: I like the simplicity of the tool but it is missing some important features that prevent us from using it more.

Pros:

I like the simplicity of the tool. The UI is also quite nice and pleasant to work with. It's clean and intuitive.

Cons:

It's missing some key features that I wish it would have, such as anonymous voting or single sign on capabilities. We don't use the tool much because it is missing these, otherwise, we would keep using it.

Adrian R.
Principal Consultant in UK
Professional Training & Coaching, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Very easy to use & effective

5 3 months ago

Comments: I purchased FeedBear and was up and running within minutes. It's very intuitive to use, and very easy to get started. I won't be using it for features on a software product, I'll be using it to get customers to suggest ideas for webinars/videos etc, so I was pleased to see that you can customise the text that appears (i.e. rather than 'submit your feature', I can change it to 'what topics are you interested in' etc). All works well, particularly now the need for users to have a feedbear account has been removed (i.e. people can submit feedback without having to login)

Pros:

- Works out of the box - Focused on gaining feedback and prioritising - Great to be able to add branding

Cons:

None yet, it has all worked well so far, for the reasons that I am using it

Ryan N.
Ryan N.
Managing Director in UK
Verified LinkedIn User
E-Learning, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Simple yet beautiful feedback platform

5 5 months ago

Comments: Overall, it's been a great experience so far. Its's been super easy to setup. And the support team / the founders have been flexible, so definitely a positive experience.

Pros:

The beauty of Feedbear is it's simplicity. It took about 5 minutes or less to setup. However, if you want to customise it you can. So it has plenty of flexibility. I found the team flexible and willing to listen to suggestions and make changes when necessary.

Cons:

I believe email notifications from custom domain is being added soon and it's on the roadmap. That's the one thing I want.