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Who Uses Jira?

All teams

What Is Jira?

Jira is the #1 software development tool used by agile teams. Teams of 2 to 20,000 rely on Jira to manage every stage of their workflow, from planning to shipping and releasing. With native roadmaps, teams can ladder up their work to track the big picture. Jira's no-code automation engine allows teams to save time and increase power by automating any task or process with a few clicks. And with a free edition, teams up to ten users can leverage all the power of Jira at no cost, forever.

Jira Details

Atlassian

http://www.atlassian.com

Founded 2013

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Jira pricing overview

See pricing plans

Jira has a free version and offers a free trial. Jira paid version starts at US$7.00/month.

Starting Price

US$7.00/month See pricing details

Free Version

Yes

Free Trial

Yes, get a free trial

See pricing plans

Jira deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Webinars
  • Documentation
  • Videos

Jira Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Administrator Level Control
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Automatic Test Generation
  • Baseline Manager
  • Bug Tracking
  • Change Management
  • Code Promotion
  • Collaboration Tools
  • Configurable Workflow
  • Conflict Tracking
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Data Synchronisation
  • Defect Tracking
  • Deliverables Management
  • Document Storage
  • Drag & Drop
  • File Management
  • Issue Management
  • Iteration Management
  • Knowledge Management
  • Lifecycle Management
  • Monitoring
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Projections
  • Real Time Data
  • Real Time Monitoring
  • Release Management
  • Reporting & Statistics
  • Requirements Management
  • Requirements Review
  • Status Tracking
  • Task Management
  • Test Case Tracking
  • Test Library Maintenance
  • Test Run Tracking
  • Third Party Integrations
  • Unicode Compliance
  • User Level Management
  • Version Control
  • WYSIWYG Editor
  • Workflow Management

View full list of ALM Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Assignment Management
  • Backlog Management
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Customizable Fields
  • Data Import/Export
  • Deadline Management
  • Drag & Drop
  • Email Management
  • File Management
  • Gantt/Timeline View
  • Kanban Board
  • Multiple Projects
  • Negative Feedback Management
  • Planning Tools
  • Prioritisation
  • Progress Reports
  • Progress Tracking
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real-time Updates
  • Reporting & Statistics
  • Request Management
  • Resource Management
  • Retrospectives Management
  • Role-Based Permissions
  • Status Tracking
  • Supports Scrum
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Template Management
  • Third Party Integrations
  • To-Do List
  • Workflow Management

View full list of Agile Project Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Application Management
  • Authentication
  • Change Management
  • Collaboration Tools
  • Compatibility Testing
  • Configurable Workflow
  • Custom Development
  • Customisable Branding
  • Customisable Forms
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Data Modeling
  • Data Visualisation
  • Database Support
  • Debugging
  • Deployment Management
  • Document Management
  • Drag & Drop
  • Forms Management
  • Graphical User Interface
  • Integrated Development Environment
  • Lifecycle Management
  • Mobile Access
  • Mobile Development
  • Monitoring
  • No-Code
  • Offline Access
  • Pre-built Templates
  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Software Development
  • Source Control
  • Task Management
  • Third Party Integrations
  • Version Control
  • Web App Development
  • Workflow Management

View full list of App Development Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Bug Tracking
  • Bug/Issue Capture
  • Charting
  • Code Repository Integration
  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Visualisation
  • Drag & Drop
  • Email Management
  • Feedback Management
  • File Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Monitoring
  • Multiple Projects
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Single Sign On
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Ticket Management
  • Workflow Management

View full list of Bug Tracking Software

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Client Management
  • Client Portal
  • Contact Management
  • Customer Database
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Employee Management
  • Financial Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Marketing Automation
  • Order Management
  • Performance Metrics
  • Point of Sale (POS)
  • Project Management
  • Project Time Tracking
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Training Management
  • Vendor Management
  • Workflow Management

View full list of Business Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Business Process Automation
  • Business Process Control
  • CRM
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Configurable Workflow
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Data Visualisation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Forms Management
  • Graphical Workflow Editor
  • Monitoring
  • No-Code
  • Process Change Tracking
  • Process Control
  • Process Modeling & Designing
  • Projections
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Templates
  • Third Party Integrations
  • User Management
  • Version Control
  • Visual Workflow Management
  • Workflow Management

View full list of Business Process Management Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Brainstorming
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Content Management
  • Customisable Branding
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • File Sharing
  • File Transfer
  • Live Chat
  • Mobile Access
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Projections
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • SSL Security
  • Screen Sharing
  • Secure Data Storage
  • Single Sign On
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • Version Control
  • Video Conferencing
  • Workflow Management

View full list of Collaboration Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Application Management
  • Approval Process Control
  • Authentication
  • Bug Tracking
  • Build Log
  • Change Management
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Continuous Delivery
  • Continuous Deployment
  • Custom Development
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Data Synchronisation
  • Database Support
  • Debugging
  • Event Triggered Actions
  • Issue Management
  • Issue Tracking
  • Lifecycle Management
  • Milestone Tracking
  • Monitoring
  • Performance Testing Tools
  • Pipeline Management
  • Policy Management
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Projections
  • Quality Assurance
  • Real Time Analytics
  • Real Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Secure Data Storage
  • Software Testing Management
  • Status Tracking
  • Template Management
  • Testing Management
  • Third Party Integrations
  • Version Control
  • Workflow Management

View full list of Continuous Integration Tools

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Notifications
  • Charting
  • Collaboration Tools
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customization
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Synchronisation
  • Data Visualisation
  • Drag & Drop
  • Forecasting
  • Functions/Calculations
  • KPI Monitoring
  • Mobile Dashboards
  • Monitoring
  • Multiple Data Sources
  • Performance Metrics
  • Predictive Analytics
  • Private Dashboards
  • Projections
  • Public Dashboards
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Trend Analysis
  • Scheduled / Automated Reports
  • Scorecards
  • Search/Filter
  • Single Page View
  • Single Sign On
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Website Analytics
  • Widgets
  • Workflow Management

View full list of Dashboard Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Application Management
  • Approval Workflow
  • Audit Management
  • Authentication
  • Change Management
  • Commenting/Notes
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Event Logs
  • Incident Management
  • Issue Management
  • Issue Tracking
  • KPI Monitoring
  • Monitoring
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Portfolio Management
  • Prioritisation
  • Project Management
  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Release Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Server Monitoring
  • Single Sign On
  • Status Tracking
  • Task Management
  • Third Party Integrations
  • Timeline Management
  • Troubleshooting Reports
  • User Management
  • Version Control
  • Workflow Management

View full list of DevOps Tools

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Bar Chart
  • Calendar Management
  • Capacity Management
  • Charting
  • Colour Codes/Icons
  • Commenting/Notes
  • Customisable Templates
  • Customizable Fields
  • Deadline Management
  • Dependency Tracking
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • Gantt/Timeline View
  • Milestone Tracking
  • Multi-Department/Project
  • Multiple Projects
  • Planning Tools
  • Prioritisation
  • Progress Tracking
  • Project Planning
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Resource Management
  • Search/Filter
  • Status Tracking
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Templates
  • Third Party Integrations
  • Timeline Management
  • To-Do List
  • Workflow Management

View full list of Gantt Chart Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Bug Tracking
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Customisable Reports
  • Customizable Fields
  • Deadline Management
  • Document Management
  • Drag & Drop
  • Email Management
  • For IT Project Management
  • Gantt/Timeline View
  • Issue Management
  • Milestone Tracking
  • Multiple Projects
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritisation
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Requirements Management
  • Resource Management
  • Search/Filter
  • Status Tracking
  • Supports Agile
  • Supports Scrum
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Workflow Management

View full list of IT Project Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Assignment Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Drag & Drop
  • Email Management
  • Help Desk Management
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Knowledge Base Management
  • Monitoring
  • Multi-Channel Communication
  • Prioritisation
  • Project Management
  • Projections
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Issues
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Third Party Integrations
  • Ticket Management
  • Widgets
  • Workflow Management

View full list of Issue Tracking Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Assignment Management
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
  • Customizable Fields
  • Deadline Management
  • Dependency Tracking
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • Gantt/Timeline View
  • KPI Monitoring
  • Milestone Tracking
  • Multi-board
  • Multiple Projects
  • Planning Tools
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Roadmapping
  • Search/Filter
  • Single Sign On
  • Supports Scrum
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time Tracking
  • To-Do List
  • Visual Workflow Management
  • Workflow Management

View full list of Kanban Tools

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Assignment Management
  • Budgeting/Forecasting
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
  • Customisable Reports
  • Deadline Management
  • Drag & Drop
  • Email Management
  • File Management
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • Marketing Calendar
  • Media Planning
  • Multi-Channel Marketing
  • Planning Tools
  • Predictive Analytics
  • Presentation Tools
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Roadmapping
  • Role-Based Permissions
  • Spend Management
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • Workflow Management

View full list of Marketing Planning Tools

  • Activity Dashboard
  • Approval Process Control
  • Budget Management
  • Calendar Management
  • Collaboration Tools
  • Customisable Templates
  • For Nonprofits
  • Gantt/Timeline View
  • Kanban Board
  • Mobile Access
  • Project Planning/Scheduling
  • Reporting/Project Tracking
  • Resource Allocation & Planning
  • Task Management

View full list of Nonprofit Project Management

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Customisable Dashboard
  • Customisable Reports
  • Customisable Templates
  • Data Visualisation
  • Document Storage
  • Drag & Drop
  • Employee Management
  • Employee Profiles
  • Feedback Management
  • Goal Management
  • Goal Setting / Tracking
  • KPI Monitoring
  • Monitoring
  • Negative Feedback Management
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Planning Tools
  • Prioritisation
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Planning
  • Projections
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Search/Filter
  • Single Sign On
  • Status Tracking
  • Strategic Planning
  • Surveys & Feedback
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Template Management
  • Third Party Integrations
  • Workflow Management

View full list of OKR Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Customer Journey Mapping
  • Customizable Fields
  • Data Import/Export
  • Deadline Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Gantt/Timeline View
  • Idea Management
  • Milestone Tracking
  • Multiple Projects
  • NPS of Customers
  • Planning Tools
  • Prioritisation
  • Product Lifecycle Management
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Resource Management
  • Single Sign On
  • Status Tracking
  • Surveys & Feedback
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • Workflow Management

View full list of Product Management Software

  • @mentions
  • API
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Assignment Management
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Customizable Fields
  • Data Import/Export
  • Deadline Management
  • Drag & Drop
  • File Management
  • Gantt/Timeline View
  • Guest Access
  • Idea Management
  • Ideation / Crowdsourcing
  • Milestone Tracking
  • Multiple Projects
  • Planning Tools
  • Prioritisation
  • Progress Tracking
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Resource Management
  • Single Sign On
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Timeline Management
  • Visualisation
  • Workflow Management

View full list of Product Roadmap Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Business Process Automation
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Customisable Templates
  • Data Import/Export
  • Database Creation
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • File Sharing
  • File Transfer
  • Multiple Projects
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Chat
  • Third Party Integrations
  • To-Do List
  • Workflow Management

View full list of Productivity Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Billing & Invoicing
  • Budget Management
  • Calendar Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Cost-to-Completion Tracking
  • Customisable Templates
  • Document Management
  • Document Storage
  • Drag & Drop
  • File Sharing
  • Gantt/Timeline View
  • Idea Management
  • Issue Management
  • Kanban Board
  • Milestone Tracking
  • Multiple Projects
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritisation
  • Progress Tracking
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Project Tracking
  • Resource Management
  • Risk Management
  • Status Tracking
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Traditional Methodologies
  • Workflow Management

View full list of Project Management Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Assignment Management
  • Budget Management
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Deadline Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Email Management
  • File Management
  • Gantt/Timeline View
  • Kanban Board
  • Multiple Projects
  • Planning Tools
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
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Jira Reviews

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Overall rating

4.4/5
From 10,528 users reviews

Average score

Ease of Use 3.9
Customer Service 4.1
Features 4.4
Value for Money 4.2

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Cristian B.
Sr Software Development Manager
Semiconductors, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/07/2019

"Jira for bug tracking and project management"

Comments: I highly recommend Jira for a bug tracking tool and especially for Agile software teams. For us it has really made a difference in terms of: team collaboration, Agile methodology adoption, decreased time to market of new projects/new features and on the overall teams' spirit. We have seen a wide adoption for the other departments as well, non software development.

Pros: We used several bug tracking tools in the past but Jira is by far the best one. What I like most:
- user friendly interface, provides a nice user experience
- Agile SCRUM/Kanban support out of the box
- extremely configurable on almost everything
- extendable through custom scripting, either built-in or via addons
- very collaborative
- there are thousands of addons in the marketplace; you can even write your own

Cons: Being so flexible to be configured, the learning curve for admins is a little steep.
The price is based on the number of users and if you experience wide user adoption in a big company, you end up in paying more for upgrading to the next tier, than if you would pay for that tier first time.

  • Reviewer Source 
  • Reviewed on 18/07/2019
Darian P.
Team Lead of Internal Tools
Insurance, 201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 14/07/2021

"Review for Jira as a developer"

Comments: We moved our IT department to start using Jira for the teams that work in development. We have not yet moved our Helpdesk or "system uptime" teams over since we are still looking at what product works best. So with the smaller team, I believe it has helped in keeping our tickets in order. It is simple to see what is currently being worked on in each project. We do not have the highest plan so we do not have all features, but I think our current feature set is large with room to evolve.

Pros: Jira is excellent at keeping track of our issues and linking between them on a kanban board. It was our introduction to a Kanban system of tickets. There are also many features we see ourselves using that we are on the verge of delving into, allowing us to focus on the tickets now but expand in the near future. I like that tickets are easily linked to each other. Our previous system made it difficult to know which tickets were related, while Jira has several options for relating tickets (related to, duplicates, blocked / blocks/ etc)

Cons: I think the price can get high depending on how big your team is. We were just over the free limit which becomes a large cost, especially once you include subscriptions to confluence etc. I think the load times and UI can get buggy at times, there are multiple times a day I have to click through menus several times for it to register. This is by far the most frustrating thing, especially when you have many tickets on a page. One issue we had was that our current ticket system allows us to CC users onto tickets so they (+ anyone else we add) can get an update. This was not possible through regular Jira, however something similar could be done with effort on the Jira Service Management side.

  • Reviewer Source 
  • Reviewed on 14/07/2021
Yaroslav K.
Information Technology Major
Higher Education, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    5 /5
  • Customer Support
    2 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 21/05/2018

"More then you will ever need / Tool to handle thousands of problems one by one"

Pros: *Functionality The best feature of Jira is a huge number of integrations, massive amount of possibilities, statistics and tricks that you can you inside the platform.
There is an integrated tracking, kanbans, lists, sorting direct contact with chat (stride) and feature to work with git right from every task or issue. * New UI Recently Jira got an update, a new chat (Stride, instead of Hipchat) and a new UI for the tasks. I can see that company goes in the right direction to adopt all of it's powers. *Customization Jira, being confusing at first hides a lot of it's features inside most of which you can change and adjust to your business needs. It is a great solution for a big corporation with dozens of departments, hundreds of employees and thousands of issues and tasks daily. However, in all other cases Jira can be a nightmare at this point.

Cons: *Slow Out off all CRM platforms and tools to handle tasks and issues Jira is the slowest by far. Is it initial problem or has it appeared after adopting so many technologies under one roof - I can't be sure. But one thing is clear - Jira is awfully slow. *To many features Yes, it is a disadvantage when it comes to Jira. When a new customer comes to Jira I believe, he is most definitely confused. Especially, if he/she tried ANYTHING else before. Of course, I see that company does a lot to make it easier and more comfortable, but as it is now, Jira is a terrible solution for fast adoption, scary for a small or middle sized team and most definitely not a great choice for personal use. Jira is Huge. If you are huge - great features, customizing, different apps and plugins will help you solve a lot with Jira. If you are just starting or don't have that many tasks and issues and people in your company - you should probable check other options.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 21/05/2018
Luis D.
Manager
Computer Software, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 31/03/2021

"Excellent tool to organize and control for work processes"

Comments: It is great! we use JIRA to manage projects (internal and external), customer services desk process, reporting, measure work efficiency, monitoring and work hour control.

Pros: It is an outstanding platform easy to use, with a great UI design, and wide range of customization and con configuration. It has standard templates to manage projects according to current approach and new trends (Agile/scrum/PMI). It service desk offer everything you may need to control all of the process internal and external. It has a large number of app to aggregate, as well as REST full API, Webhooks, and the likes to extract data or make interfaces with company's systems.

Cons: About the cloud service, is a litther pricy, and most of the time you need to contract (monthly fee) some apps to do basic things. On the other hand, support service has its opportunities. Response time is quite slow, and in some occasions -simply- not attended.

  • Reviewer Source 
  • Reviewed on 31/03/2021
David V.
CTO
Financial Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 5/06/2021

"Love/hate relationship with JIRA"

Comments: I'll focus on the experience of moving from JIRA Classic to Next Gen project types. Basically, over 19 years of existence, Atlassian made JIRA so customizable, that it was difficult for new users to get started. You had to spend months learning the platform just to make simple changes to process management. So Atlassian started over with Next Gen projects. Next Gen projects have some cool features like a road map. Even though I'm experienced with Classic, I decided to try Next Gen. 95% of the time, it works fine. However, there are frustrating limitations: * Workflow transitions rules are very limited. Next Gen allows transition to any status.
* Custom fields are project-levels, so moving issues between projects is a pain.
* You can only do Sprints or Kanban
* Epics are just grouping issues. They don't do much else and don't show on the board.
* Single board per project

Pros: * Allows the issue flow to be perfectly configured to match your software development practices.
* Highly customizable process management - define the properties of issues and how they transition between states.
* Integration with many other products, like Slack & GitLab

Cons: * "Next Gen" project type lacks many features of Classic projects.
* Classic Project configuration is full of bloated features and complexity
* Next Gen projects sometimes have frustrating bugs and limitations that don't get fixed for years.
* Issue transition between Next Gen and Classic projects is not smooth (custom properties don't carry over)

  • Reviewer Source 
  • Reviewed on 5/06/2021
Read all 10,528 reviews