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What Is Jira?

Jira is the #1 software development tool used by agile teams. Teams of 2 to 20,000 rely on Jira to manage every stage of their workflow, from planning to shipping and releasing. With native roadmaps, teams can ladder up their work to track the big picture. Jira's no-code automation engine allows teams to save time and increase power by automating any task or process with a few clicks. And with a free edition, teams up to ten users can leverage all the power of Jira at no cost, forever.

Who Uses Jira?

All teams

Where can Jira be deployed?

Cloud-based
On-premise

About the vendor

  • Atlassian
  • Located in San Francisco, US
  • Founded in 2013

Jira support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Canada and 25 others

Languages

Czech, Danish, English, French, German and 7 others

Jira pricing

Starting Price:

US$7.75/month
  • Yes, has free trial
  • Yes, has free version

Jira has a free version and offers a free trial. Jira paid version starts at US$7.75/month.

Pricing plans get a free trial

About the vendor

  • Atlassian
  • Located in San Francisco, US
  • Founded in 2013

Jira support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Canada and 25 others

Languages

Czech, Danish, English, French, German and 7 others

Jira videos and images

Jira Software - 1
Jira Software - 2
Jira Software - Turn features on & off
Jira Software - Customization
Jira Software - Jira mobile interface
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Jira video
Jira Software - 1
Jira Software - 2
Jira Software - Turn features on & off
Jira Software - Customization
Jira Software - Jira mobile interface

Features of Jira

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Budgeting/Forecasting
  • Business Process Automation
  • Calendar Management
  • Campaign Management
  • Capacity Management
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Continuous Delivery
  • Customisable Dashboard
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Visualisation
  • Debugging
  • Deployment Management
  • Document Management
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • File Sharing
  • Forecasting
  • Forms Management
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Graphical User Interface
  • Idea Management
  • Integrated Development Environment
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Kanban Board
  • Log Collection
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Multi-Channel Marketing
  • Multiple Projects
  • Online Time Clock
  • Portfolio Management
  • Prioritisation
  • Process Modeling & Designing
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Tracking
  • Quality Assurance
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Reporting
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Resource Scheduling
  • Roadmapping
  • Search/Filter
  • Spend Management
  • Sprint Planning
  • Status Tracking
  • Sub-Task Management
  • Surveys & Feedback
  • Tagging
  • Task Editing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third-Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Utilisation Reporting
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Visualisation
  • Widgets
  • Workflow Configuration
  • Workflow Management

Jira Alternatives - Capterra New Zealand 2021

DevOps solution that streamlines the process of software development using repositories, testing, package management, and more.
Microsoft Project is a simple, yet powerful tool to manage work from quick projects to more complex initiatives.
Collaborative, lightweight project management tool, brought to you by the experts in agile software development.
Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
Redmine helps teams of any size ship their projects consistently on time and on budget.
Solution that lets users manage projects and commands, organize their cooperation with customers, and control their work performance.
Azure is a comprehensive computing platform, providing cloud infrastructure, services, developer tools, and innovations in data and AI.
Empower teams to build apps that connect the organization and drive outcomes—no code needed.
Zendesk provides the complete customer service solution that’s easy to use and scales with your business. Learn more about Zendesk Suite

Reviews of Jira

Average score

Overall
4.4
Ease of Use
4.0
Customer Service
4.2
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Tej
Tej
DevOps Engineer in India
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Jira the scm management

5.0 4 weeks ago New

Comments: I have used Jira for Project, Task, Integration, CI/CD Management. I connect Jira with Azure DevOps to use azure board, pipelines, repos, test. I found it is full fill all my requirements like restriction on user for some project , only some setting allow to developer and it's Boards which make me happy with all required tag in it.

Pros:

The user interface is the best which I like, we can customize it according to our needs. We can create customer Tasks like Epic, feature, etc. Integrety with another tool which makes Jira more special, we can connect it with like MS Teams, Azure DevOps, Etc... It Provides various extensions and other 3rd party tools that help in migration from other SCM tools like monday.com, azure boards, slack, etc It also provides a Dashboard so we can see all project reports at a single point which makes this fabulous.

Cons:

Cost is a barrier for the startup/ small size company like 10 to 20 members in an organization, it could be free for them. Some Other tools are for the same like the Azure Board which is free for 5 people in the organization. Its migration/sync was not easy and free with other tools like.. migration from Azure board to Jira take time to understand the process. There are lots of extension / 3rd party tools available that are not free and charging costs are high. Sync will automatically affect after 180 seconds of update in Azure board which is not good, or we can refresh manually by refresh button which is inconvenient.

Faz
Faz
Head of Product in UK
Verified LinkedIn User
Capital Markets, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Brickflow Loves Jira

4.0 2 months ago New

Pros:

Jira rocks for Brickflow because it keeps things organized with boards and to-do lists, but also makes working together a breeze. Everyone can see how projects are coming along and stay on the same page, which is pretty sweet.

Cons:

Jira can be a double-edged sword. While it excels at organization with boards and to-do lists, setting things up can feel like navigating a labyrinth. Collaboration features are limited, so forget chatting with teammates directly within the app. For non-technical teams, Jira's robust features might be overkill compared to simpler tools.

Alternatives Considered: monday.com

Reasons for Choosing Jira: Jira worked better with tech teams and we are a tech company primarily

Switched From: Asana

Tracy
SVP Client Success in Canada
Telecommunications, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Minimum Viable Project Management for Client Success

3.0 2 months ago New

Pros:

The thing I liked most about JIRA was it's focus on supporting software development protocols (as a software business).

Cons:

However, the system is clearly not meant for general project management, especially outside of software development, so there are probably better options.

Tariq
Sales Manager in United Arab Emirates
Food Production, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Review of Jira

5.0 3 weeks ago New

Comments: JIRA instrument takes care of business and would suggest it. Profoundly intrigued by its elements like issue following, project the board, dexterous turn of events, adaptable work processes and reconciliation with different instruments. - Permits us to effortlessly make, track and oversee issues and undertakings

Pros:

Integration Capabilities Advanced Reporting Scalability Community Support Friendly user clarity ira is an immensely powerful issue management tool Easy to set up a project

Cons:

slow working inappropriate case support incorrect setup, absence of memory space an excessive number of modules introduced absence of legitimate modules setup, obsolete instrument rendition

Anterpreet
Product Manager in Canada
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

All-in-one project management tool

5.0 last month New

Pros:

Overall, the JIRA tool does the job and I would suggest it. I'm quite impressed with its features, which include problem tracking, project management, agile development, configurable processes, and connection with other programs. Enables us to simply generate, track, and manage issues and tasks.

Cons:

For beginners, complexity is the main hurdle. Apart from this, technically, it has limited built-in testing features, and setup cost for a startup firms and smaller companies.

Alternatives Considered: Asana

Reasons for Switching to Jira: I was going to work on multiple smaller projects with 5 different set of teams. So, I decided to with Jira instead of Asana etc.

Software found in