--- description: Learn more about Jira price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Jira Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Product Roadmap Software](/directory/30864/product-roadmap/software) > [Jira](/software/19319/jira) # Jira Canonical: https://www.capterra.co.nz/software/19319/jira Page: 1 / 614\ Next: [Next page](https://www.capterra.co.nz/software/19319/jira?page=2) > Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management. > > Verdict: Rated **4.4/5** by 15312 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Jira? Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 15312 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$7.91 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more ## Features - Assignment Management - Business Process Automation - Calendar Management - Campaign Management - Campaign Scheduling - Campaign Tracking - Capacity Management - Collaboration Tools - Continuous Delivery - Dashboard - Data Visualisation - Drag & Drop - Email Marketing - Employee Database - Employee Management - Employee Scheduling - Forms Management - Goal Management - Goal Setting/Tracking - Graphical User Interface - Ideation - Integrated Development Environment - Issue Tracking - Log Collection - Marketing Calendar - Messaging - Process Modeling & Designing - Product Roadmapping - Progress Tracking - Project Management - Project Planning - Project Planning/Scheduling - Project Time Tracking - Project Tracking - Real-Time Chat - Real-Time Reporting - Real-Time Updates - Reporting/Analytics - Reporting/Project Tracking - Resource Scheduling - Sprint Planning - Status Tracking - Tagging - Task Editing - Task Progress Tracking - Templates - Time Tracking - Version Control - Visualisation - Workflow Configuration ... and 59 more features ## Integrations (53 total) - Azure DevOps Server - Balsamiq - BigPicture - Bitbucket - Checklist for Jira - Clockify - Confluence - ConnectWise PSA - Didit - Dovico - EazyBI Cloud - Figma - GitHub - GitLab - Gliffy ... and 38 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Product Roadmap Software](https://www.capterra.co.nz/directory/30864/product-roadmap/software) ## Related Categories - [Project Management Software](https://www.capterra.co.nz/directory/30002/project-management/software) - [Task Management Software](https://www.capterra.co.nz/directory/10030/task-management/software) - [App Development Software](https://www.capterra.co.nz/directory/30082/application-development/software) - [Bug Tracking Software](https://www.capterra.co.nz/directory/30090/bug-tracking/software) - [Workflow Management Software](https://www.capterra.co.nz/directory/30091/workflow-management/software) ## Alternatives 1. [monday.com](https://www.capterra.co.nz/software/147657/monday-com) — 4.6/5 (5726 reviews) 2. [Clockify](https://www.capterra.co.nz/software/169607/clockify) — 4.8/5 (9235 reviews) 3. [Asana](https://www.capterra.co.nz/software/120550/asana-pm) — 4.5/5 (13547 reviews) 4. [Trello](https://www.capterra.co.nz/software/1010321/trello) — 4.5/5 (23487 reviews) 5. [ClickUp](https://www.capterra.co.nz/software/158833/clickup) — 4.6/5 (4561 reviews) ## Reviews ### "A solid tool once you get used to it" — 4.0/5 > **Verified Reviewer** | *10 November 2025* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: Jira makes it easy to manage tasks with boards, automation, and strong integration with tools like Slack and Confluence. It’s flexible and can be customized to match your team’s workflow, which helps improve productivity and clarity. > > **Cons**: Jira is hard to learn at first. The setup process is confusing, and some features like burndown charts require extra effort to configure. New users may feel overwhelmed without proper guidance. > > My experience with Jira has been positive overall. It took time to understand, but once I got used to it, it became a reliable tool for organizing work, tracking progress, and improving team collaboration. ----- ### "Feature rich, nice UI. Could have a better rich text editor, however." — 5.0/5 > **Phillip** | *18 November 2017* | Recommendation rating: 9.0/10 > > **Pros**: I like the rich user interface the most with nicely designed layout and use of colours. There are lots of features to be taken advantage of as well. > > **Cons**: Some would say the user interface is hard to navigate because of the high amount of features and it like a maze to find what exactly you are trying to look for. I would say you would need to be taught how to use all of the features so that you are using it to it's full advantage. > > Project tracking and updates from it make it better than the old system of emails. A lot easier to find reasons why you did something on a particular project for example. ----- ### "My Insight for Jira" — 5.0/5 > **Alexandra** | *19 November 2024* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Jira offers collaboration, project and task management capabilities in one place which streamlines business processes. > > **Cons**: For the past three years, I have never come across any bug. ----- ### "Jira is your way to go with service desk" — 4.0/5 > **Ali** | *17 September 2024* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: We used Jira service desk and it’s easy for us to use the application, it’s in the cloud and we are using the free option > > **Cons**: The only thing is we’re coming from older software which has little feature where Jira has a lot so we need to adjust > > No issue whatsoever,the other support team in our department love it ----- ### "Powerful Tracking Tool Jira" — 5.0/5 > **Mia** | *11 July 2024* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: I can create tasks and assign them to team members with clear deadlines, making sure nothing falls through the cracks. > > **Cons**: Setting up custom workflows can be complex and time-consuming, especially for new users ----- Page: 1 / 614\ Next: [Next page](https://www.capterra.co.nz/software/19319/jira?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/19319/jira) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data