---
description: Learn more about Jira price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Jira Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Jira](/software/19319/jira)

# Jira

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> Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management.
> 
> Verdict: Rated **4.4/5** by 15498 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Jira?

Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 15498 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Atlassian
- **Location**: San Francisco, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$7.91
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Jira Software offers flexible pricing. &#10;&#10;Small teams: $0 per user/month for up to 10 users&#10;Growing teams: $7.53 per user/month for 11 to 10,000 users
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more

## Features

- Activity Dashboard
- Assignment Management
- Business Process Automation
- Calendar Management
- Campaign Management
- Campaign Scheduling
- Campaign Tracking
- Capacity Management
- Commenting/Notes
- Continuous Delivery
- Dashboard
- Data Visualisation
- Email Marketing
- Employee Database
- Employee Management
- Employee Scheduling
- Forms Management
- Goal Management
- Goal Setting/Tracking
- Graphical User Interface
- Ideation
- Incident Management
- Integrated Development Environment
- Issue Tracking
- Log Collection
- Marketing Automation
- Marketing Calendar
- Multiple Projects
- Process Modeling & Designing
- Product Roadmapping
- Progress Tracking
- Project Management
- Project Planning/Scheduling
- Project Time Tracking
- Project Tracking
- Quality Assurance
- Real-Time Chat
- Real-Time Reporting
- Real-Time Updates
- Reporting/Project Tracking
- Resource Scheduling
- Sprint Planning
- Tagging
- Task Editing
- Task Progress Tracking
- Templates
- Time Tracking
- Version Control
- Visualisation
- Workflow Configuration

... and 60 more features

## Integrations (50 total)

- Azure DevOps Server
- Balsamiq
- BigPicture
- Bitbucket
- Checklist for Jira
- Clockify
- Confluence
- ConnectWise PSA
- Didit
- Dovico
- EazyBI Cloud
- Figma
- GitHub
- GitLab
- Gliffy

... and 35 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Project Management Software](https://www.capterra.co.nz/directory/30002/project-management/software)

## Related Categories

- [Project Management Software](https://www.capterra.co.nz/directory/30002/project-management/software)
- [Task Management Software](https://www.capterra.co.nz/directory/10030/task-management/software)
- [App Development Software](https://www.capterra.co.nz/directory/30082/application-development/software)
- [Bug Tracking Software](https://www.capterra.co.nz/directory/30090/bug-tracking/software)
- [Workflow Management Software](https://www.capterra.co.nz/directory/30091/workflow-management/software)

## Alternatives

1. [monday AI Work Platform](https://www.capterra.co.nz/software/147657/monday-com) — 4.6/5 (6123 reviews)
2. [Asana](https://www.capterra.co.nz/software/120550/asana-pm) — 4.5/5 (13744 reviews)
3. [Trello](https://www.capterra.co.nz/software/1010321/trello) — 4.5/5 (23630 reviews)
4. [Clockify](https://www.capterra.co.nz/software/169607/clockify) — 4.8/5 (9270 reviews)
5. [Wrike](https://www.capterra.co.nz/software/76113/wrike) — 4.4/5 (3042 reviews)

## Reviews

### "Great tool to manage sprints" — 4.0/5

> **Isaac** | *10 April 2026* | Media Production | Recommendation rating: 8.0/10
> 
> **Pros**: Helps our team manage sprints and projects amongst BAU tasks with minimal stress and good visibility on any blockers.
> 
> **Cons**: There is some complexity to try find old tickets grouped by sprints when the sprint is closed, not easy to locate this way.

-----

### "A solid tool once you get used to it" — 4.0/5

> **Verified Reviewer** | *10 November 2025* | Computer Software | Recommendation rating: 6.0/10
> 
> **Pros**: Jira makes it easy to manage tasks with boards, automation, and strong integration with tools like Slack and Confluence. It’s flexible and can be customized to match your team’s workflow, which helps improve productivity and clarity.
> 
> **Cons**: Jira is hard to learn at first. The setup process is confusing, and some features like burndown charts require extra effort to configure. New users may feel overwhelmed without proper guidance.
> 
> My experience with Jira has been positive overall. It took time to understand, but once I got used to it, it became a reliable tool for organizing work, tracking progress, and improving team collaboration.

-----

### "Feature rich, nice UI. Could have a better rich text editor, however." — 5.0/5

> **Phillip** | *18 November 2017* | Recommendation rating: 9.0/10
> 
> **Pros**: I like the rich user interface the most with nicely designed layout and use of colours.  There are lots of features to be taken advantage of as well.
> 
> **Cons**: Some would say the user interface is hard to navigate because of the high amount of features and it like a maze to find what exactly you are trying to look for.  I would say you would need to be taught how to use all of the features so that you are using it to it's full advantage.
> 
> Project tracking and updates from it make it better than the old system of emails. A lot easier to find reasons why you did something on a particular project for example.

-----

### "My Insight for Jira" — 5.0/5

> **Alexandra** | *19 November 2024* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: Jira offers collaboration, project and task management capabilities in one place which streamlines business processes.
> 
> **Cons**: For the past three years, I have never come across any bug.

-----

### "Great for Tracking Complex Projects and Team Tasks" — 5.0/5

> **Swetha** | *13 August 2026* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Jira is the visibility it provides across projects and tasks. It makes it easy to assign owners, prioritize work, track status, manage backlogs, and follow issues through completion. Boards, dashboards, filters, and comments are especially useful when coordinating work across different teams.
> 
> **Cons**: Jira can feel complicated at first, especially when projects have many custom workflows, fields, and issue types. Finding the right information can sometimes take a few clicks, and dashboards and reports require some initial setup to make them truly useful.

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## Links

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| de-AT | <https://www.capterra.at/software/19319/jira> |
| de-CH | <https://www.capterra.ch/software/19319/jira> |
| en | <https://www.capterra.com/p/19319/JIRA/> |
| en-AE | <https://www.capterra.ae/software/19319/jira> |
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