18 years helping New Zealand businesses
choose better software
What Is Jira?
Join 250,000+ satisfied customers using Jira to connect software and business teams. Whether it's Marketing or Engineering, there's a Jira built for your way of working. Manage simple and complex projects, align teams, and communicate effortlessly. Customize your workflow or choose from pre-configured templates. Integrate with over 3,000 apps to create a unified workspace with your preferred tools.
Who Uses Jira?
Software development, marketing, engineering, design, operations, and IT.
Where can Jira be deployed?
About the vendor
- Atlassian
- Located in San Francisco, US
- Founded in 2013
Jira support
- Phone Support
- 24/7 (Live rep)
- Chat
Jira pricing
Starting Price:
- Yes, has free trial
- Yes, has free version
Jira has a free version and offers a free trial. Jira paid version starts at US$7.53/month.
Pricing plansAbout the vendor
- Atlassian
- Located in San Francisco, US
- Founded in 2013
Jira support
- Phone Support
- 24/7 (Live rep)
- Chat
Jira videos and images
Features of Jira
Jira Alternatives - Capterra New Zealand 2021
Reviews of Jira
Best-in-class and reliable project management and workflow automation tool.
Comments: Jira has made a tremendous work in streamlining our workflow automation ,collaboration and case management.
Pros:
The best part about Jira in our company is we are able to create ,assign and monitor issue through customizable workflows.Tracking legal cases ,client matters and court deadlines is fast and easy.Generate reports for client billing and cost management. The great dashboard helps us to visualise legal risks and pending compliance actions.It automates workflow processes make them more manageable for us and reduces a huge amount of manual work.
Cons:
I find it having a big learning curve for a new user since it require a lot of learning to be able to use most of its features effectively.
Pretty Good Platform
Comments: Jira is very good for collaborating among teams , tracking projects and keeping communication related to project in one place.
Pros:
Jira has an intuitive interface making easy to use for users of all levels. Very easy to assign tasks ,create timelines and track. The Kanban board feature helps to visualize of tasks .Allow cross team collaboration making it effective when working on a project. Offer multiple connections with 3rd party apps.
Cons:
Jira is great but would recommend an improvements toward document loading and tracking.
Not Great, not terrible
Comments: Using Jira feels a bit like working with an old partner—reliable, but rough around the edges. It gets the job done, sure, and when it’s working smoothly, you appreciate the structure it brings. It helps you keep track of every detail, and when you’re neck-deep in issues, that’s a lifesaver. But it’s not always quick, or clean. Sometimes it makes you jump through hoops to get simple things done. You get bogged down in configurations, settings that don’t play nice together, and the whole thing can feel heavier than it should. It’s like trying to get answers from a witness who keeps dodging questions—you’ll get there eventually, but not without some frustration. Overall, Jira’s solid. It’s got the tools you need to keep things moving, but don’t expect it to hold your hand. You’ve got to be willing to put in the time to make it work for you.
Pros:
Jira? Yeah, it’s got its perks. It’s a tool that doesn’t just let you keep tabs on a job; it lets you really see it—track each issue, each lead, like it’s right in front of you. The workflows? They’re flexible, like good disguises. You can twist them to fit any shape. Agile boards help keep things under control—like a good stakeout, you get your sprints, your backlogs, keep everyone moving in the right direction. And then there's the integrations… fits with just about anything, like it was built to blend in. Reports and analytics? Those are the real truth-tellers. They don’t lie. They show you who’s keeping up, who’s falling behind. And the automations—well, those let you set things on autopilot. I like that. In my line of work, anything that does some of the heavy lifting for you… it’s a welcome tool. Yeah, Jira’s a good partner, long as you don’t forget who’s in control.
Cons:
Jira’s got its ups and downs. It’s a tool that tries to do a little bit of everything, but sometimes that means you’re dealing with too much noise and not enough signal. It can feel bloated, like it’s trying to be the hero of every job, when really, it just needs to get the basics right. Customizing anything? That can take you down a rabbit hole. You end up sifting through layers, settings buried under more settings, just to get it working how you need. Performance is another thing—it’ll drag its feet at the worst times. You want to get in, make a few updates, and get out, but it’s like you’re wading through molasses. And notifications? You’ll get hammered with them unless you shut most off, which kind of defeats the purpose. It’s powerful, sure. But it could use a little more finesse and a lot less complication.
Jira, an already powerful project management tool you can power up even further.
Comments: At the start it's intimidating due to the huge amount of tools it offers, but once you figure them out it becomes a very useful tool with tons of options and the ability to customize things to best accommodate your team and automate the management process.
Pros:
Incredibly complete and robust project management tool. Has basically everything, and gives you the ability to power things up even further by programming custom logics, both inside the tool and outside, by using its API.
Cons:
Figuring out which template works best, and what are their differences, can take a while.
The one-stop-shop Project Management ,issue tracking and Agile Development Platform.
Comments: In our organisation Jira experience has been pretty positive. We found it great for our workflow customization and automation, reporting ,team plan,track and managing project efficiently.
Pros:
Jira interface is easy to use making it friendly for all our teams to use .Provide alot of customizations that helps us to define our agile processes. Automates repetitive tasks eg ticket assignments and notifications.Provide real time reports that allow us to measure out team performance. Also it allows custom workflows for teams following scrum and kanban.
Cons:
Sometimes it slow down when one has a large data and compex workflows.
