Who Uses AkitaBox?
Higher Education, Healthcare, CRE, Data Centers, Local Government, Federal Government
What Is AkitaBox?
AkitaBox is a cloud-based facility management software that delivers intuitive and connected solutions for built environments. Our easy-to-use and innovative solutions help organizations revolutionize their facility management and operations across their entire portfolio. Our software provides instant access to vital facility and asset data that help improve efficiency, reduce risk, and provide greater insight into mission-critical operations.
AkitaBox Details
AkitaBox
https://home.akitabox.com
Founded 2015
AkitaBox pricing overview
AkitaBox does not have a free version and does not offer a free trial.
Starting Price
Not provided by vendor
Pricing Details
Check out our pricing calculator to find out more.
Free Version
No
Free Trial
No
AkitaBox deployment and support
Support
- Chat
Deployment
- Cloud, SaaS, Web-based
Training
- In Person
- Live Online
- Webinars
- Documentation
AkitaBox Features
BIM Software
- 2D Drawing
- 3D Imaging
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Audit Trail
- Bid Management
- Change Management
- Collaboration Tools
- Conflict Tracking
- Contract/License Management
- Cost Estimating
- Customisable Templates
- Data Import/Export
- Data Visualisation
- Design Management
- Design Modeling
- Document Management
- Document Review
- Document Storage
- Estimating
- For Facility Management
- Issue Management
- Issue Tracking
- Job Costing
- Mobile Access
- Offline Access
- Project Accounting
- Project Estimating
- Project Management
- Project Planning
- Project Tracking
- Projections
- Real Time Notifications
- Real-time Updates
- Reporting & Statistics
- Role-Based Permissions
- SSL Security
- Scheduling
- Search/Filter
- Secure Data Storage
- Status Tracking
- Subcontractor Management
- Task Management
- Task Scheduling
- Third Party Integrations
- Version Control
- Workflow Management
Facility Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Management
- Audit Management
- Audit Trail
- Barcode / Ticket Scanning
- Billing & Invoicing
- Calendar Management
- Commercial Properties
- Compliance Management
- Contract/License Management
- Customisable Forms
- Customisable Reports
- Data Import/Export
- Document Management
- Document Storage
- Equipment Maintenance
- Equipment Management
- Facility Scheduling
- Fixed Asset Management
- For Schools
- Historical Reporting
- Incident Management
- Inspection Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Maintenance Management
- Maintenance Scheduling
- Multi-Location
- Preventive Maintenance
- Real Time Data
- Real Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Residential Properties
- Room Scheduling
- Space Management
- Status Tracking
- Task Management
- Task Scheduling
- Third Party Integrations
- Vendor Management
- Visitor Management
- Work Order Management
- Workflow Management
Fixed Asset Management Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Accounting
- Asset Management
- Asset Tracking
- Audit Management
- Audit Trail
- Barcode / Ticket Scanning
- Barcode Recognition
- Barcoding/RFID
- Calendar Management
- Compliance Management
- Contract/License Management
- Cost Tracking
- Customisable Forms
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Depreciation Management
- Disposal Management
- Document Management
- Document Storage
- Equipment Maintenance
- Equipment Tracking
- Fixed Asset Management
- Historical Reporting
- IT Asset Tracking
- Inspection Management
- Inventory Management
- Inventory Tracking
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Monitoring
- Multi-Location
- Purchase Order Management
- RFID Scanning
- Real Time Data
- Remote Access/Control
- Reporting & Statistics
- Resource Management
- Role-Based Permissions
- Status Tracking
- Task Management
- Third Party Integrations
- User Management
- Work Order Management
- Workflow Management
Maintenance Management Software
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Management
- Asset Tracking
- Audit Trail
- Automated Scheduling
- Barcode / Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Calendar Management
- Calibration Management
- Compliance Management
- Customisable Forms
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Document Management
- Document Storage
- Equipment Maintenance
- Equipment Tracking
- Fixed Asset Management
- Historical Reporting
- Inspection Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Management
- Key & Lock Management
- Maintenance Scheduling
- Mobile Access
- Monitoring
- Multi-Location
- Predictive Maintenance
- Preventive Maintenance
- Purchase Order Management
- Real Time Data
- Real Time Reporting
- Reminders
- Reporting & Statistics
- Scheduling
- Service History
- Task Management
- Task Scheduling
- Technician Management
- Third Party Integrations
- Work Order Management
- Workflow Management
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AkitaBox Reviews
Read all reviewsOverall rating
Average score
Craig W.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/09/2019
"Facility Infrastructure"
Comments: Excellent!! From implementation to answering questions on day to day questions are always addressed.
Pros: The floor plan feature with asset tags identifying key components and their location within your facility. Attaching pictures, O&M manuals, and other important information to assets is valuable for future maintenance or life cycle replacement.
Cons: Including additional fields to assets would be beneficial. A life cycle timer (count down) for equipment would assist in creating 5-year plans and budgeting. This would ensure equipment could be replaced before major breakdowns occurred.
- Reviewer Source
- Reviewed on 19/09/2019
Mike F.
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 4/09/2019
"A Valuable Measurement in Facility Operations"
Comments: the experience has been great! The more I use the program and become more accustomed to its functions, I find myself reflecting back tot he software to assist me with my needs. I.E. layers of maps for utilities, emergency management with fire extinguishers, pull stations etc.
Pros: The Akitabox Software program streamlines my overall operation for service in being proactive with automated preventative work orders. It eliminates having to remember to do various tasks and is the key element in our overall operations to care for and maintain over 1.1 million square feet of buildings and hundred and fifty acres of grounds. The ease of implementing a service request from our staff and immediate feedback to the "requester" is a communication piece that holds value and that we are working towards achieving their needs. Perhaps the most valuable measurement is the data we receive on how many service requests we receive, work orders open and closed, what facility (school) is getting more of the attention, which maintenance tech is getting the bulk of the the work orders etc. Feedback and data is worth a lot to me. Lastly, I really appreciate the ongoing, one on one, continued education with my Akitabox service rep to bring me up to speed on new functions of the software and data input that they help me with. I also really value the recommendations that I request and actually see it being implemented. Thank you Akitabox Team!
Cons: Still cannot add two employees to an assigned task. QR Codes are currently not implemented
- Reviewer Source
- Reviewed on 4/09/2019
Mark H.
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 12/10/2020
"Review"
Comments: Over all it's good. We are not 100% complete with our implementation.
Pros: I like the mapping portion. It's nice to see exactly where the work needs to be performed.
Cons:
More pin options. We duplicate a lot of the pins because there are limited options.
The ability to apply more than one piece of equipment to a work order. Especially for PMS.
Vendor Response
by AkitaBox on 20/10/2020
Hi Mark - So glad AkitaBox is working out for you so far! Thank you for taking the time to provide your review. We appreciate the product feedback and have shared it with our product and engineering teams. We look forward to our continued partnership!
- Reviewer Source
- Reviewed on 12/10/2020
Beverly M.
-
Overall Rating4 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for MoneyUnrated
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 12/10/2020
"Over all very pleased"
Comments: All the staff at AkitaBox has been very supportive. Any time I have a question, need clarification or just don't understand how to do something in the software they are quickly there to assist. They take the time to explain and I never feel rushed.
Pros: When entering a work order for a particular location the facility map helps to quickly identify where the issues is located. When a room is selected at a facility it identifies any open work orders which prevents duplicate requests.
Cons: Two things: 1) say for instance, the complaint is about the air-conditioning unit not cooling properly. The ability to easily switch the work order from the room pin to the asset is not very easy. The unit is not tied to room or is not always listed so it takes a little bit more effort to assign the work order to the unit instead of the room. 2) I have 30+ facilities to monitor for work requests, having to enter into each facility to check for new work orders and process them is time consuming. It would be much easier to be able to access and process all new work orders, no matter which facility, from the All Building page.
Vendor Response
by AkitaBox on 20/10/2020
Beverly - Thank you for taking the time to share your experience with AkitaBox! We are glad it is helping your teams be more efficient in their daily work. We are always looking for ways to make AkitaBox easier to use, so we appreciate the feedback on your challenges. I have shared this with our product team so they can look at ways to simplify those processes. As always if you have more ideas or questions feel free to contact your customer success manager!
- Reviewer Source
- Reviewed on 12/10/2020
David W.
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality3 /5
-
Customer Support3 /5
-
Value for MoneyUnrated
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 12/10/2020
"Thoughts on AkitaBox"
Comments: Overall, my experience has been very good. It is a major improvement over out last system.
Pros: It is very streamlined and gives me a lot of great customization options. I love the document import feature. Waaaaaaaay easier to use than School Dude.
Cons:
1. Can't make changes to Pins across all locations.
2. Can't make custom pin icons.
3. Can't create 1 PM and attach several pieces of equipment.
4. Mark-up tool needs to have a "Text Box" option.
5. New feature that turns on ALL pins is a bad feature as it simply looks up the program while trying to load.(We have a lot of equipment.)
6. On work orders, there should be a "Complete" option which gives a person a chance to log work and removes them from the work-order. Then the last person on the work-order could complete and "close" the work order.
Vendor Response
by AkitaBox on 20/10/2020
David, thank you for the feedback! We appreciate hearing the good and bad about AkitaBox so we can continuously improve. I have shared your feedback with our product team so they take a look at ways to improve the software. Great to hear you are enjoying the user experience and customization of the software. You guys have certainly made it your own! We look forward to our continued partnership.
- Reviewer Source
- Reviewed on 12/10/2020
