--- description: Learn more about SurveyHero price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveyHero Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [SurveyHero](/software/191055/surveyhero) # SurveyHero Canonical: https://www.capterra.co.nz/software/191055/surveyhero Page: 1 / 10\ Next: [Next page](https://www.capterra.co.nz/software/191055/surveyhero?page=2) > SurveyHero is an online survey tool that makes it so easy to create beautiful and mobile optimized online surveys. > > Verdict: Rated **4.7/5** by 217 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SurveyHero? HR, Students, Marketing, Event Managers, Social Influencers or any other professional who requires quick and easy feedback from their customers, employees or user base. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 217 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SurveyHero - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$35.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Switzerland ## Features - Customisable Templates - Data Import/Export - Email Marketing - Question Branching - Skip Logic - URL Customisation ## Support Options - Email/Help Desk - Chat ## Category - [Survey Software](https://www.capterra.co.nz/directory/30092/survey/software) ## Alternatives 1. [UmfrageOnline](https://www.capterra.co.nz/software/201674/enquetes-maken) — 4.6/5 (1635 reviews) 2. [Google Forms](https://www.capterra.co.nz/software/176571/google-forms) — 4.7/5 (11437 reviews) 3. [SurveyMonkey](https://www.capterra.co.nz/software/32728/surveymonkey) — 4.6/5 (10455 reviews) 4. [Jotform](https://www.capterra.co.nz/software/158456/jotform-4-0) — 4.7/5 (2889 reviews) 5. [QuestionPro](https://www.capterra.co.nz/software/135455/questionpro) — 4.8/5 (529 reviews) ## Reviews ### "Great survey tool" — 5.0/5 > **Jon** | *3 April 2025* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: SurveyHero is easy to use with great reporting. It is also really useful to be able to have multiple users and can share surveys. > > **Cons**: I cannot think of a con when using SurveyHero. > > Great to use and if we have had to make contact to ask a question, they are fast, friendly and efficient in their reply. ----- ### "A user-friendly platform for your surveys." — 5.0/5 > **Michele** | *6 May 2026* | Research | Recommendation rating: 8.0/10 > > **Pros**: Very user-friendly, the multi-language function is very handy, and the customisation of the questionnaires allows you to have great freedom and control over every aspect. Customer service is also quick and efficient, the added a language that I requested in just a few days > > **Cons**: The fact that some languages are not available by default can be annoying if you are in a hurry, but customer service is quick to work on requests. The formatting of the text sometimes is not perfect, but easily fixed. > > In general the experience is smooth, even for those who are not very familiar with questionnaires preparation. ----- ### "Very Good product, I recommend it" — 5.0/5 > **Verified Reviewer** | *24 April 2026* | Design | Recommendation rating: 8.0/10 > > **Pros**: The multilingual option was particularly useful for my master's thesis survey, as it allowed me to collect responses across different language groups without needing separate forms. > > **Cons**: No major issues encountered. As a suggestion, an AI-powered retranscription feature from PDF uploads could be a valuable addition for academic users working with existing documents. > > Very good and very fast overall. I filled in the entire survey and used the translation feature, which worked smoothly. It was a straightforward and efficient experience from start to finish. ----- ### "Great site for educators looking to get the info they need" — 5.0/5 > **Samantha** | *14 May 2026* | 2128 | Recommendation rating: 10.0/10 > > **Pros**: It allows me to get the information/ ask questions that may otherwise not be able to be answered honestly by the families in my center > > **Cons**: So, far there is nothing I have found that I could say is a negative. I am still getting use to using the site. > > This site allows me to collect the information I need. It is clear for the user how to make the survey and is great for the other people that are completing the survey. I also appreciate the emails letting me know when and if there are new survey responses. ----- ### "I like it a lot\!" — 5.0/5 > **Emily** | *29 April 2026* | Machinery | Recommendation rating: 10.0/10 > > **Pros**: I can pause the survey in the middle of taking it and I really like that about it. I also like that I can upload files. > > **Cons**: I wish that there was a way on the multiple choice grid to type an answer in a text box or something like that. > > I enjoy it and I am looking forward to using it more to see if it has all the features that I need. :) ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.co.nz/software/191055/surveyhero?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/191055/surveyhero) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data