Who Uses Omnichannel Digital Banking Platform?
Our Omni Channel Banking platform has helped banks and financial institutions in delivering seamless digital experiences across devices to their customers.
What Is Omnichannel Digital Banking Platform?
Modefin's integrated Omni Channel Platform is designed to help banks & financial institutions deliver modern cross-platform customer experiences. It allows banks to align with customer expectations and create deeper & personalized engagement.
The platform offers a single centralized solution that helps banks to deliver streamlined and personalized services through self-service channels to their customers.
Omnichannel Digital Banking Platform Details
ModeFinServer
https://www.modefinserver.com
Founded 2011
Omnichannel Digital Banking Platform pricing overview
Omnichannel Digital Banking Platform does not have a free version.
Starting Price
Not provided by vendor
Free Version
No
Omnichannel Digital Banking Platform deployment and support
Support
- Chat
Deployment
- Cloud, SaaS, Web-based
- Android (Mobile)
- iPhone (Mobile)
- iPad (Mobile)
Training
- Live Online
- Documentation
Omnichannel Digital Banking Platform Features
Banking Software
- API
- ATM Management
- Accounting
- Activity Dashboard
- Alerts / Escalation
- Audit Management
- Authentication
- Compliance Management
- Compliance Tracking
- Contact Database
- Core Banking
- Corporate Banking
- Credit Card Management
- Credit Card Processing
- Credit Union
- Customer Accounts
- Customer Experience Management
- Customisable Reports
- Document Management
- Document Storage
- Electronic Payments
- Financial Management
- Fraud Detection
- Investment Banking
- Lending Management
- Monitoring
- Multi-Branch
- Multi-Currency
- Offshore Management
- Online Banking
- Portfolio Management
- Private Banking
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Reporting & Statistics
- Retail Banking
- Risk Analytics
- Risk Assessment
- Risk Management
- Role-Based Permissions
- Rules-Based Workflow
- Secure Login
- Securities Management
- Third Party Integrations
- Transaction History
- Transaction Monitoring
- Two-Factor Authentication
- User Management
- Workflow Management
Mobile Banking Software
- ACH Payment Processing
- API
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Authentication
- Bill Payment
- Biometrics
- Cash Management
- Chat/Messaging
- Compliance Management
- Credit Card Processing
- Cross Selling Functionality
- Customer Accounts
- Customer Experience Management
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Data Synchronisation
- Digital Wallet
- Document Storage
- Electronic Payments
- Financial Analysis
- Financial Management
- Fraud Detection
- Historical Reporting
- Historical Trend Analysis
- Live Chat
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Currency
- P2P Payments
- Promotions Management
- Real Time Analytics
- Real Time Monitoring
- Real Time Notifications
- Remote Deposit
- Reporting & Statistics
- SMS Banking
- SMS Messaging
- SSL Security
- Secure Data Storage
- Secure Login
- Single Sign On
- Transaction History
- Transaction Monitoring
- Two-Factor Authentication
- User Management
- Voice Recognition
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Omnichannel Digital Banking Platform Reviews
Read all reviewsOverall rating
Average score
Raj S.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 17/09/2019
"My Preferred Digital Banking Platform"
Comments: One of the best and have recommend and implemented at all my customer locations successfully.
Pros:
- Customer centric
- Hassle free Implementation
- East to customize as per requirement
- Quick to go to market
- Inbuilt analytics tool
- Uniform experience across different channels
- Next generation mobile apps
- Rule based backend setup
Cons: There is nothing much to dislike about this product. This is a very robust, simple and cost effective application. There is nothing to dislike
- Reviewer Source
- Reviewed on 17/09/2019
Gouri S.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 20/09/2019
"MODEFINSERVER : Very Elegant, easy to Implement and superb customer UX"
Comments: This has assisted our Customers to Banking at their will and the Platform is easy to use.
Pros: The Software is user friendly and easy to implement. TAT is very fast. They have a dedicated team for the projects which makes easy to implement. The process for implementation is very methodical. The company has very less CRs and they accomodate minor changes within the AMC. Very strong and Dedicated team to partner with.
Cons: The go in too much of details during the implementation which we believe is out of box product.
- Reviewer Source
- Reviewed on 20/09/2019
Mahase M.
-
Overall Rating3 /5
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Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer Support3 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 13/12/2019
"Software that works!"
Pros:
Rich in features for financial inclusion
Value for money and thereby reducing transaction cost
Can be customised for our needs
Cons:
Quality control could be improved
Version control to could also be improved as it affects production deployments
- Reviewer Source
- Reviewed on 13/12/2019
Ugyen T.
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer Support3 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 20/11/2019
"Banking Software Solution-Delivery channel"
Comments: Providing banking services through mobile application is becoming increasingly popular and the future of the bank will not be physical presence of the branch but is dependent on how intelligently the banks deliver the services through technologies like mobile devices. Providing banking services through mobile is no more an option but a necessity. With this, we are exposed to greater risk and security issues than ever, though!
Pros: Scalability nature of the software. We can add any new features according to the demand and need in the market.
Cons: Since the app is static, we have to let customers download the latest versions of the app with every new features and this could be causing inconveniences to the customers.
- Reviewer Source
- Reviewed on 20/11/2019
Gilbert M.
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Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support4 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/11/2019
"MFS Digital Platform Review"
Comments:
- Managed to decongest branches by migrating small transactions to the digital platform.
- Reduced Banking costs as the cost per transaction is lower than in branch.
- Increase financial inclusion as the Bank can be access even from far remote areas than the physical branches.
Pros: - The platform is modular which make it very ease to add more modules and functionality.
Cons: - It has poor audit logging and functionality to monitor service uptime.
- Reviewer Source
- Reviewed on 25/11/2019
