---
description: Learn more about OpenText Identity Manager price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: OpenText Identity Manager Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Identity Management Software](/directory/30777/identity-management/software) > [OpenText Identity Manager](/software/190058/netiq-idm)

# OpenText Identity Manager

Canonical: https://www.capterra.co.nz/software/190058/netiq-idm

> Automates the provisioning and de-provisioning of users, centralizes access administration and ensures every user has one identity.
> 
> Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses OpenText Identity Manager?

Financial institution like banks and insurance companies, universities, hospitals and all others companies which have many users and systems where must those identities/users synchronized.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 5 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: OpenText
- **Founded**: 2004

## Commercial Context

- **Starting Price**: CA$35.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Please contact vendor for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Windows (Desktop)
- **Supported Languages**: Brazilian Portuguese, Chinese, English, French, German, Italian, Japanese, Korean, Traditional Chinese
- **Available Countries**: Canada, United Kingdom, United States

## Features

- Access Certification
- Access Management
- Compliance Management
- Credential Management
- Multi-Factor Authentication
- Password Management
- Password Synchronisation
- Policy Management
- Privileged Account Management
- Self-Service Access Request
- Single Sign On

## Support Options

- 24/7 (Live rep)

## Category

- [Identity Management Software](https://www.capterra.co.nz/directory/30777/identity-management/software)

## Related Categories

- [Identity Management Software](https://www.capterra.co.nz/directory/30777/identity-management/software)
- [Password Management Software](https://www.capterra.co.nz/directory/30923/password-management/software)
- [Access Governance Software](https://www.capterra.co.nz/directory/32418/access-governance/software)

## Alternatives

1. [Okta](https://www.capterra.co.nz/software/119653/okta) — 4.7/5 (930 reviews)
2. [tenfold](https://www.capterra.co.nz/software/1020579/tenfold) — 4.5/5 (66 reviews)
3. [JumpCloud Directory Platform](https://www.capterra.co.nz/software/175092/jumpcloud-daas) — 4.6/5 (264 reviews)
4. [Orchestry Software](https://www.capterra.co.nz/software/1028400/orchestry-software) — 4.9/5 (64 reviews)
5. [Cisco Duo](https://www.capterra.co.nz/software/153202/duo-security) — 4.7/5 (548 reviews)

## Reviews

### "Best Overall IDM Product on the Market" — 5.0/5

> **Verified Reviewer** | *13 March 2019* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Multi-Platform support, Numerous out-of-the-box Connectors that are fairly easy to configure for basic functionality, Great comprehensive feature set and easily extensible with for IG
> 
> **Cons**: Since the Micro Focus takeover they seem to be scaling back on their support staff.
> 
> In my experience this is the most comprehensive and full-featured IDM suite on the market.  It does what they promise it will do.  It does not require a great deal of customization, but you can customize it to whatever degree you wish.  It works well with the other NetIQ IAM solutions which makes for a comprehensive Identity solution for your organization.  I've been in the IAM business for 20+ years and in my opinion this is the best product on the market.

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### "Phenomenal Enterprise Provisioning Software" — 5.0/5

> **Scott** | *28 February 2018*
> 
> **Pros**: The NetIQ IDM suite does most everything a business needs in a provisioning solutions.  I have found it to be stable, provide excellent performance, a strong feature set, and very secure.  It requires professional assistance in setting up, but it provides a much better ROI than other provisioning products.
> 
> **Cons**: You do need someone with good experience with this package in order to add functionality.  I have found that there are not as many resources available in the market as with some other offerings.

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### "If there is a sentence I could use to define the NetIQ IDM solution it would be this: ease of use \!" — 4.0/5

> **Georges** | *12 January 2016*
> 
> This software is not only easy to install with the multi-platform installation (Windows / Linux) but also easy to configure with the pre-configured policies and rules. The hardest part is really to define internal processes because once it's done putting them all together within the policies is easy as 1,2,3. You have more connectors (at least to my knowledge) for this solution than any other that are waiting to be installed, configured and deployed through one single application by using only drag and drop and point and click (almost code free, XML code is being build with the click and point).

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### "Powerful software for digital identity" — 5.0/5

> **Verified Reviewer** | *9 February 2018* | Computer & Network Security
> 
> **Pros**: It's very easy to comply to the GDPR requirements with this product.
Verifies the user identities and with combination with Access manager can give you full visibility about who,when and why  is doing something in your envirinment.
> 
> **Cons**: Sometimes is difficult to new user to jump into the interface and they needs to be supervised by experienced one.

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### "NetIQ IDM, the most solid Identity Management solution" — 5.0/5

> **Diego Ernesto** | *25 August 2018* | Computer & Network Security | Recommendation rating: 9.0/10
> 
> **Pros**: The most important feature is, without a doubt, the ability to connect with virtually any type of system, its ability to personalize is unparalleled, and the clarity during debugging is excelent. In addition, its capacity for self-service for the end user, based on the 'role based provisioning module', makes this tool a great way to manage access to systems in an automated way, in companies of all sizes.
> 
> **Cons**: The learning curve for implementation is not too fast. Due to the high degree of personalization that this solution has, you often need to have certified people. However, there is nothing against the product itself that can be mentioned, it is a solid and flexible product.
> 
> I worked for 7 years implementing these solutions, all with total success, it is something really remarkable.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/190058/netiq-idm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/190058/NetIQ-IDM/> |
| en-AE | <https://www.capterra.ae/software/190058/netiq-idm> |
| en-AU | <https://www.capterra.com.au/software/190058/netiq-idm> |
| en-CA | <https://www.capterra.ca/software/190058/netiq-idm> |
| en-GB | <https://www.capterra.co.uk/software/190058/netiq-idm> |
| en-IE | <https://www.capterra.ie/software/190058/netiq-idm> |
| en-IL | <https://www.capterra.co.il/software/190058/netiq-idm> |
| en-IN | <https://www.capterra.in/software/190058/netiq-idm> |
| en-NZ | <https://www.capterra.co.nz/software/190058/netiq-idm> |
| en-SG | <https://www.capterra.com.sg/software/190058/netiq-idm> |
| en-ZA | <https://www.capterra.co.za/software/190058/netiq-idm> |
| fr | <https://www.capterra.fr/software/190058/netiq-idm> |
| fr-BE | <https://fr.capterra.be/software/190058/netiq-idm> |
| fr-CA | <https://fr.capterra.ca/software/190058/netiq-idm> |
| fr-LU | <https://www.capterra.lu/software/190058/netiq-idm> |
| nl | <https://www.capterra.nl/software/190058/netiq-idm> |
| nl-BE | <https://www.capterra.be/software/190058/netiq-idm> |
| pt | <https://www.capterra.com.br/software/190058/netiq-idm> |
| pt-PT | <https://www.capterra.pt/software/190058/netiq-idm> |

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