---
description: Learn more about MaidCentral price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: MaidCentral Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Cleaning Company Software](/directory/10062/maid-service/software) > [MaidCentral](/software/189582/maid-central)

# MaidCentral

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> Cloud-based cleaning business software. Reports \&amp; automation will help increase revenue and professionalize your house cleaning company
> 
> Verdict: Rated **5.0/5** by 45 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses MaidCentral?

Maid Service, Home Cleaning, House Cleaning Companies, Multi-Branch Cleaning Companies, Property Management Service Providers, Residential Cleaning Companies, Large Cleaning companies, AirBnB Cleaning

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 45 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: MaidCentral

## Commercial Context

- **Starting Price**: US$450.00
- **Pricing model**: Flat Rate
- **Pricing Details**: $450 per month includes up to 100 jobs. Additional jobs are just $1.2 per completed job up to 500 jobs and $1.00 for all completed jobs over 500. &#10;&#10;Additional branch fees apply. $250 per additional branch.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Alerts/Notifications
- Automated Scheduling
- Billing & Invoicing
- Contact Database
- Dispatch Management
- Electronic Payments
- GPS
- Mobile Access
- Multi-Location
- Online Time Clock
- Quotes/Estimates
- Recurring Appointments
- Reporting & Statistics
- Routing
- SMS Messaging
- Scheduling
- Service History
- Time Tracking
- Work Order Management

## Integrations (5 total)

- Google Analytics 360
- Qbo
- Stripe
- Twilio
- authorize.net

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Cleaning Company Software](https://www.capterra.co.nz/directory/10062/maid-service/software)

## Related Categories

- [Cleaning Company Software](https://www.capterra.co.nz/directory/10062/maid-service/software)
- [Field Service Management Software](https://www.capterra.co.nz/directory/10009/field-service-management/software)

## Alternatives

1. [ZenMaid](https://www.capterra.co.nz/software/133875/zenmaid-software) — 4.7/5 (205 reviews)
2. [Jobber](https://www.capterra.co.nz/software/127994/jobber) — 4.6/5 (1420 reviews)
3. [Maidily](https://www.capterra.co.nz/software/201538/maidily) — 4.8/5 (33 reviews)
4. [MioCommerce](https://www.capterra.co.nz/software/185525/miocommerce) — 5.0/5 (51 reviews)
5. [Janitorial Manager](https://www.capterra.co.nz/software/164100/janitorial-manager) — 4.6/5 (51 reviews)

## Reviews

### "Not looking back" — 5.0/5

> **Kerri** | *16 March 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: We switched from Jobber to Maidcentral and I would not consider going back.  This software is a game changer to my business. &#10;&#10;This software and the MC team classes has helped my team and myself think about how to run the business differently.  This is my seventh year in business and MC has helped us get away from bad operating habits.  This is why the value for money is worth it to me. Jobber was a lot cheaper, but there are hidden fees that you can't even see, and at least paystri/card point allows us to pass credit card surcharges onto our clients whereas with Jobber we didn't even get an option. &#10;&#10;I look forward to what the future has in store for Busted Knuckles Cleaning. I was surviving for 6 years now it's time to scale. &#10;&#10;Reports: The reports and dashboard help manage the business with data and logic and make decisions faster.&#10;&#10;The scheduling is fairly easy.  We can glance at team status and routing which helps us stay on top of our day.
> 
> **Cons**: Learning curve, especially during onboarding because the system has a lot in it. As an owner, I would have liked a detailed action plan for before go-live, during the transition, and after launch. That would have helped ease my anxiety and made the process feel clearer.&#10;&#10;Mobile app limitation, there is not an office only app.  There is only a technician app.  This is not feasible for walkthroughs. &#10;&#10;Walkthroughs are part of our system flow and there doesn't seem to be a system or flow pattern for the walkthrough process.  I understand there is an update coming at the end of March 2026. I hope this addressed that issue. &#10;&#10;Bugs, there are some issues like the sales tax cross over for multiple city sales tax issues from MC to QB.
> 
> Overall, MaidCentral has been a good move for my business. It has helped my team work smarter, use data better, and think about growth in a new way. The biggest challenges have been the learning curve, mobile app limits, walkthrough flow, and a few bugs. Even with that, I still feel positive about the software and would not go back to our old system.

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### "Amazing\!\!\!" — 5.0/5

> **Andrew** | *11 November 2025* | Recreational Facilities & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Everything. Absolutely everything. This software does so much more than I could have ever imagined. Weve been live for 3 weeks now and were already seeing higher sales.
> 
> **Cons**: If I had to say there was a con it would be the price. But it is cheaper than other CRMs that do less and they dont bill per user like the others.
> 
> Sara was amazing during the on-boarding process. There was a lot to learn in a short period but overall the process was smooth. Any question I had was answered almost immediately. Night and day compared to my last CRM.

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### "My review of MaidCentral" — 5.0/5

> **Jimmy** | *7 March 2025* | Consumer Services | Recommendation rating: 8.0/10
> 
> **Pros**: The amount of information available from scheduling, customer \&amp; employee portals, payments, invoicing etc.  The system will allow us to be more efficient and focus more ways to be more profitable.  The training and onboarding coaches we're great.  The system has so much information and set up that it takes a lot to get up and running.
> 
> **Cons**: For us the payroll was a challenge only because we had to switch pay structure which in turn increased our payroll costs.  I don't think that's reflective of MC.  They we're so good at making adjustments to help us stay compliant in our state.
> 
> \[sensitive content hidden\] was awesome\! She was so quick to respond, so helpful and made the experience enjoyable. \[sensitive content hidden\] went above and beyond helping us with compliance too. Thank you \[sensitive content hidden\] for getting us through this\! The overall experience was overwhelming but good. The system has so much information so it will take time to learn everything but each day I find a solution to a problem or a new feature to help maintain our business.

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### "Maid Central Goes Beyond our Expectations - We Made the Right Choice\!" — 5.0/5

> **Wells** | *27 February 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Very valuable platform, which eliminated many costs of different platforms of the past.  Onboarding is excellent.  The features are all designed for the cleaning industry.  Very intuitive to use.  We enjoy it.
> 
> **Cons**: There is no gift card option.  My understanding is that this feature will come soon. This is the only thing.
> 
> I believe we made a great decision to join Maid Central.  The entire experiences from demo, sales, to onboarding are excellent.

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### "The best residential cleaning software period." — 5.0/5

> **Bryan** | *22 July 2025* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: Why We Highly Recommend It If you’re in the cleaning industry and haven’t checked out MaidCentral yet, you’re missing out. We can’t say enough good things about this software and what it’s done for our company. MaidCentral has transformed how we operate, making our business more organized, profitable, and efficient. One of our favorite features is the Price Increase Tool. It takes the stress out of raising prices by automating the process based on clear data and customer history. Because of this, we’ve been able to increase our revenue without increasing our workload – we’re making more money while doing the same amount of work. Another huge benefit is how MaidCentral ties everything together under one roof – scheduling, payroll, client management, and KPI tracking. The integrations and reporting features keep us on track with our goals and make decision-making faster and easier. If you’re looking to scale your cleaning business, we highly recommend MaidCentral. It’s more than just scheduling software – it’s a full business operating system built specifically for residential cleaning companies, and it’s worth every penny.
> 
> **Cons**: I don't have anything that I least like. They constantly try to improve the software based on user feedback.
> 
> Educating and eye-opening. Get yourself fixed. This isnt just a software youre buying. The community Maidcentral fosters with its users being industry titans.

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## Links

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