Who Uses Jive?

The solution is designed for medium-to-large companies, improving employee engagement, alignment and productivity through better collaboration and communication.

What Is Jive?

Jive Interactive Intranet connects all your people, knowledge and content in a secure collaboration and communication hub across mobile and desktop devices. It's a one-stop-shop for corporate communications, employee engagement and high-performance teamwork. AI-powered PeopleGraph technology proactively connects employees with people and information they need to know. Jive's integrated, out-of-the-box solution reduces cost of ownership and enhances other applications, like Microsoft Office 365.

Jive Details

Aurea

https://www.jivesoftware.com

Founded 2000

Jive Pricing Overview

Jive does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Jive Features

Collaboration Software
Brainstorming
Calendar Management
Contact Management
Content Management
Discussion Boards
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Activity/News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management
Benchmarking
Employee Recognition
Goal Management
Negative Feedback Management
Performance Management
Pulse Surveys
Activity/News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback
Activity/News Feed
Blogs
Employee Database
Employee Photos
Meeting Management
Newsletter Management
Real-time Chat
Screen Sharing
Survey/Poll Management
Video Conferencing
Activity/News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Knowledge Base Management
Policy Management
Search
Wiki

Vendor has not completed this information.

Jive Reviews

Showing 5 of 42 reviews

Overall
3.9/5
Ease of Use
3.7/5
Customer Service
3.9/5
Features
4/5
Value for Money
3.7/5
Abiola A.
Consumer Relations Analyst
Consumer Goods
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 4/07/2018

"Social network styled interaction."

Pros: Jive provides my organization with a social network styled platform where employees can interact and collaborate outside emails. It is completely mobile ,therefore I am able to use Jive while on the move to follow current company news , access my Jive inbox and manage all of my communications , while also being able to create and share documents.

Cons: The Jive homepage is overly crowded , making Jive difficult to navigate.Personally,I see the Jive user interface as un-intuitive.

  • Reviewer Source 
  • Reviewed on 4/07/2018
Cami K.
Owner
Apparel & Fashion, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 9/12/2016

"Good product, and great customer service"

Comments: There are always wants when it comes to customized software, but most companies just write you off when you have met your budget or end of a contract. Jive customer service is second to Sauce Labs for listening to the customer. They joke around with you and become a friendly customer service. Their software is like a company Facebook for our corporate account. It's a social place where we can share content. Jive has been able to help our company share and live to stream our content that is easy enough for that lady that's been in our company for 35 years that refuses to upgrade her IE8 browser. It's simple where the image or spot that someone would assume where something would be. I highly recommend them. They do have their downfalls in their search, however. Previously powered by GSA, but since changing away from them it causes our biggest complaint within the company. If tags aren't used on the document or you don't know the exact title or phrasing you have a hard time finding ideal content.

Pros: 3rd party company varieties to add-on, UI, and customer service

Cons: Search engine

  • Reviewer Source 
  • Reviewed on 9/12/2016
Verified Reviewer
Knowledge Manager
Computer Software, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 28/12/2017

"Overall a good product but could use better customer service."

Pros: The UX/UI for the end user is very good. I conduct training for all of our new hires and they find it easy to use and navigate. Several different options allow for some customization of "places" and the admin console is quite robust in terms of permissions, email notifications, and news feed structure. The free mobile app functions as a great extension of the web app. They seem to be on the verge of greatness in terms of fine-tuning what they current offer and expanding into new features.

Cons: When we first started using Jive about 3 years ago, the customer service was pretty good, but since it was acquired, the new focus seems to be less on keeping their previously good customer service and more on pushing current customers to upgrade (and spend more money). While they may still be transitioning due to the acquisition, I get the sense that Jive could be really great only if they stop treating their customers like prospects with a lot of extra money in their budgets to spend on upgrades and consultant fees, and start providing the same level of customer service.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 28/12/2017
Amber L.
Office Staff
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/09/2019

"Best VOIP Phone Service Ever!"

Comments: My overall experience has been great. Everything works as expected and as it should. No complaints

Pros: No dropped calls, no cracked voices no issues with caller not hearing me but I can hear them. The customer service is awesome! They will log onto my computer to show me how to do something if I am having issues figuring something out. They are committed to helping me until a resolution is reached.

Cons: There is nothing that I don't like about this software. I have hardly had any issues but any issues o have had they have been able to resolve for me.

  • Reviewer Source 
  • Reviewed on 27/09/2019
Ryan C.
Network Engineer
Telecommunications, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    1/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 20/08/2018

"Jive SIP"

Pros: Simple to manage hosted VoIP system, almost no downtime since the time i have signed up, billing remains consistent. I can do just about everything i need to do from the dashboard.

Cons: The Customer Service/Support team is pretty bad to put it lightly. Anytime i've had to put in a support ticket it always takes at least 12 hours to get any kind of response. I've put in a few tickets that could have easily been answered via email, but they insist on calling. If I wanted to talk to the support team, i would have called them instead of emailing. If that isn't bad enough, most of the time you have to go through 3 or 4 different people before you get to someone that can actually help you.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 20/08/2018