---
description: Learn more about Onlim price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Onlim Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Onlim](/software/189441/onlim)

# Onlim

Canonical: https://www.capterra.co.nz/software/189441/onlim

> Onlim provides AI Agents for voice, chat and omnichannel customer service, automating inquiries and service processes 24/7.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Onlim?

Medium-sized and large organizations looking to automate customer service and communication processes with AI Agents across voice, chat and digital channels.

## About the vendor

- **Company**: Onlim
- **Founded**: 2015

## Commercial Context

- **Starting Price**: €1,490.00
- **Pricing Details**: Pricing is tailored to individual requirements, usage, channels, integrations and scope of features.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German
- **Available Countries**: Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, United States

## Features

- AI Copilot
- AI/Machine Learning
- Alerts/Escalation
- Automated Responses
- Chatbot
- Code-free Development
- Contextual Guidance
- Customisable Branding
- Intent Recognition
- Knowledge Base Management
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Queue Management
- Reporting & Statistics
- Surveys & Feedback
- Transfers/Routing

## Integrations (1 total)

- Meta for Business

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)
- [Chatbot Software](https://www.capterra.co.nz/directory/32448/chatbot/software)
- [Virtual Assistant Software](https://www.capterra.co.nz/directory/33535/virtual-assistant/software)

## Alternatives

1. [Enterprise Bot](https://www.capterra.co.nz/software/188017/chatbot2go) — 4.5/5 (10 reviews)
2. [Inxide](https://www.capterra.co.nz/software/1019488/inx-app) — 4.6/5 (10 reviews)
3. [Ada](https://www.capterra.co.nz/software/164470/ada-support) — 4.7/5 (15 reviews)
4. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1787 reviews)
5. [Gladly](https://www.capterra.co.nz/software/156723/gladly) — 4.8/5 (139 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/189441/onlim)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/189441/onlim> |
| de-AT | <https://www.capterra.at/software/189441/onlim> |
| de-CH | <https://www.capterra.ch/software/189441/onlim> |
| en | <https://www.capterra.com/p/189441/Onlim/> |
| en-AE | <https://www.capterra.ae/software/189441/onlim> |
| en-AU | <https://www.capterra.com.au/software/189441/onlim> |
| en-CA | <https://www.capterra.ca/software/189441/onlim> |
| en-GB | <https://www.capterra.co.uk/software/189441/onlim> |
| en-IE | <https://www.capterra.ie/software/189441/onlim> |
| en-IL | <https://www.capterra.co.il/software/189441/onlim> |
| en-IN | <https://www.capterra.in/software/189441/onlim> |
| en-NZ | <https://www.capterra.co.nz/software/189441/onlim> |
| en-SG | <https://www.capterra.com.sg/software/189441/onlim> |
| en-ZA | <https://www.capterra.co.za/software/189441/onlim> |

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