--- description: Learn more about Detrack price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Detrack Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Delivery Management Software](/directory/31261/delivery-management/software) > [Detrack](/software/188592/detrack) # Detrack Canonical: https://www.capterra.co.nz/software/188592/detrack Page: 1 / 5\ Next: [Next page](https://www.capterra.co.nz/software/188592/detrack?page=2) > Market-leading delivery management solution for proof of delivery, real-time tracking, route optimization, customer updates and more. > > Verdict: Rated **4.7/5** by 98 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Detrack? e-Commerce stores and retailers Construction and building suppliers Logistics and distribution providers Food and beverage suppliers Automotive specialists Field services and trades ... plus much more ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 98 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Detrack Systems - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$26.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: First Driver Free Forever $24 per driver/month $240 per driver/year - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Burmese, Chinese, Dutch, English, Finnish, French, German, Greek, Indonesian, Italian, Japanese, Latvian, Malay, Portuguese, Spanish, Thai, Traditional Chinese, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - 3PL Management - Accounting - Activity Dashboard - Alerts/Notifications - Carrier Management - Communication Management - Customer Database - Customer Management - Customer Portal - Delivery Tracking - Dispatch Management - Driver Management - Fleet Management - For Freight Operations - Fuel Management - GPS - Geofencing - Historical Reporting - Inventory Management - Label Printing - Live Driver Tracking - Mobile Access - Mobile Signature Capture - Order Entry - Order Management - Order Tracking - Performance Metrics - Quotes/Estimates - Rate Management - Real-Time Monitoring - Real-Time Updates - Reporting & Statistics - Reporting/Analytics - Route Optimisation - Routing - Scheduling - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Status Tracking - Third-Party Integrations - Transportation Management - Vehicle Management - Vehicle Tracking - Warehouse Management - eCommerce Management ## Integrations (20 total) - 8x8 Contact Center - Adobe Commerce - AfterShip - BigCommerce - BulkSMS - CartonCloud - Ecwid - Kudosity - MYOB Business - MachShip - Monkedo - QuickBooks Online - Shopify - Squarespace - Twilio ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Delivery Management Software](https://www.capterra.co.nz/directory/31261/delivery-management/software) ## Related Categories - [Delivery Management Software](https://www.capterra.co.nz/directory/31261/delivery-management/software) - [Service Dispatch Software](https://www.capterra.co.nz/directory/30059/service-dispatch/software) - [Logistics Software](https://www.capterra.co.nz/directory/30081/logistics/software) - [Fleet Management Software](https://www.capterra.co.nz/directory/20007/fleet-management/software) - [Courier Software](https://www.capterra.co.nz/directory/10046/courier/software) ## Alternatives 1. [Elite EXTRA](https://www.capterra.co.nz/software/131389/elite-extra) — 4.7/5 (388 reviews) 2. [Metrobi](https://www.capterra.co.nz/software/183910/metrobi-delivery-planning-software) — 4.9/5 (95 reviews) 3. [OptimoRoute](https://www.capterra.co.nz/software/161579/optimoroute) — 4.6/5 (268 reviews) 4. [Track-POD](https://www.capterra.co.nz/software/178880/track-pod) — 4.7/5 (140 reviews) 5. [Transvirtual](https://www.capterra.co.nz/software/219013/transvirtual) — 4.8/5 (72 reviews) ## Reviews ### "Boundaryline Review" — 4.0/5 > **Andrew** | *15 July 2025* | Construction | Recommendation rating: 8.0/10 > > **Pros**: The interface is intuitive and easy to use, even for team members with limited technical skills. Real-time tracking and proof of delivery features work seamlessly, helping us keep customers informed and improve service quality. The mobile app is lightweight and performs well in the field. > > **Cons**: It would be helpful to have more flexibility in branding and setting custom alert triggers. Also, integrating with other information systems is quite challenging > > Detrack has significantly improved our delivery operations by providing transparency, efficiency, and better communication with customers. The real-time updates and automated PODs have reduced disputes and increased customer satisfaction. Overall, it’s a reliable and effective last-mile delivery solution. ----- ### "Love Detrack" — 5.0/5 > **Johannita** | *6 November 2025* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: It is very handy and makes my day so much easier, love that we have POD's online, this way if a customer queries any deliveries we can just download the POD and send it to the customer. > > **Cons**: There isn't anything I don't like, I can't say anything that I dislike about it. It has only helped us. > > Very good, very easy to use. Love all the features such as tracking, POD's, being able to swap orders from one driver to another. ----- ### "Super simple and cost effective TMS" — 5.0/5 > **Ian** | *13 February 2026* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: Detrack is super simple software to both set up and use. Possibly the best support desk i've come across for responses and assistance. I've seen systems with similar functionality and many multiple x price. > > **Cons**: The only negatives i can give is that its taken us a year to get to the advanced point we are now. no fault of the software it just takes time. > > The system has changed the way both our fleet and company operate their first/final mile and added visibility to our customers. ----- ### "Ark Trading Review" — 5.0/5 > **Johan** | *12 February 2026* | Retail | Recommendation rating: 8.0/10 > > **Pros**: POD, maintenance and inspections where areas our company needed a better grip on, and its in these areas that we really like detrack. > > **Cons**: Custom permanent page settings like the job order (ex. permanently list completed at bottom.). the Queue management page (the Todays Jobs field) is hard to interpret at a quick glance since no PERMANENT arrangement style can be selected, however one can temporary filter the page according to job statues. > > Very positive. The driver app is very intuitive and made for a really quick adoption among our driving team. This, along with the ease of use of the web operator UI makes for a great logistical tool\! ----- ### "Satified user" — 5.0/5 > **Honey** | *2 September 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, with a user-friendly interface. The customer support team is also very helpful and responsive whenever I need assistance. Overall, it has made managing my routing job / task much easier and more convenient. > > **Cons**: As of now, I can't say any. The platform has been working well and meets my needs so far.............. > > My overall experience with Detrack has been smooth, reliable, and easy to use, with helpful support. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.nz/software/188592/detrack?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/188592/detrack) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data