TimeCloud Time and Attendance

Time Cloud - Acacia Furniture

Comments: Been excellent for us. I recommend it to everyone I talk to when discussing this area in a business.

Pros:

We are a family business that has been operating since 1981. Our business didn't have any forms of data collection for about 25 years. Time cloud has allowed up to report on all the activities that are happening in the business, eg machinery maintenance, goods received, jobs. This has allowed us to create a report on how many hours we are spending on non-billable activities vs how many hours we are adding value. The program gives us a host of options for reporting and it very easy to use.

Cons:

I would love to see further updates done to the expected costs feature. For example an area where freight costs and material costs could be put in. That way it would lead to a report that could give you all the expected costs of a job + the labour cost and then maybe even add in an invoice amount which in turn leads to a GP amount + GP percentage for each job.

Perfect for our company!

Comments: Overall, we've had a great experience with Timecloud. I have recommended it to my peers in the industry and would encourage considering software in this space to seriously consider Timecloud. Great work!

Pros:

It was super easy to implement and has made time tracking a breeze. For a company that manages so many projects, we really needed a comprehensive solution to eliminate the need for multiple other software subscriptions AND save a lot in the process. We couldn't be happier!

Cons:

It's a smaller company, so the software is not as 'slick' as some other big players out there, but the functionality is incredible, and so well suited to (I'm sure) many other businesses that would usually opt for a bigger provider.

user review

Comments: took a while to iron out the kinks, for more complex payroll and multi site setup the user ( client ) would benefit from a hand on set up and training.
Prior to the set up a questionaire to the client regarding the setup requirements and type of work they do shifts etc to enable the set up to be smoother.

Pros:

simple to set up and use and at price point for our use - scanners looked robust for our manufacturing environment

Cons:

functionality of shifts and public holidays for a 24/7 rotating shift organisation Reporting for labour costing and payroll checking needs to be better, reporting tools need to be able to be uploaded or in excel format for sorting etc. Reporting function by division, shift or name Reporting function by site

Give these guys a go!

Comments: Glenn has been my contact throughout our experience with Time cloud and he has listened to my situation, shown a good understanding of the needs of my business and provided excellent solutions to my issues.

Pros:

The user friendliness and versatility of the system, the fact it can be accessed by staff via mobile phone on my shop floor saves time.

Cons:

Time cloud is of course cloud based which is very convenient but the down side of cloud based systems is the lock in to an external system over the long term and IT systems are constantly changing.

Good solution for Biometric time recording

Comments: Okay experience. Has taken a lot of invested time to understand the system and get it implemented - Months when we thought it might be weeks, but now at a point where its working relatively smoothly. Too early to tell if we are making savings (compared to old system of employee input timesheets), but that wasn't the big intention for us. We wanted something that make our overall processes easier (for employees, reviewers and payroll), and early indications are this is a bit easier. Their support team has been great through the process.

Pros:

Does what it says on the packet - Records in and out time for employees. Gives us confidence we are correctly paying our staff.

Cons:

Would like CSV outputs to be a lot cleaner than they are for external analysis. The Palm / Fingerprint scanner is good, but not great. 1 or 2 times a week we are getting someone's time entry recorded against someone else (perhaps 0.5% of entries). Lots of tiny little bugs that can add up. But on the flipside the support team is easy to get in touch with and quick to get things sorted.

Alternatives Considered: TIMEDOCK

Reasons for Switching to TimeCloud Time and Attendance: Biometric scanning features which TImeDock didn't have.