---
description: Learn more about AskSid price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: AskSid Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [AskSid](/software/188164/asksid)

# AskSid

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> A digital shopping assistant that helps retail and CPG brands sell faster and seamlessly across digital and in-store channels.
> 
> Verdict: Rated **4.6/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses AskSid?

AskSid is a digital shopping assistant for global retail and CPG brands that are looking to simplify their consumer’s shopping journey by delivering seamless experiences across channels.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 7 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: AskSid Technology Solutions
- **Founded**: 2017

## Commercial Context

- **Starting Price**: ₹2,000.00
- **Pricing model**: Per Feature
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Dutch, English, French, Norwegian, Polish, Portuguese, Spanish
- **Available Countries**: Australia, Belgium, Canada, France, India, Norway, Poland, Portugal, Spain, Sweden, United Arab Emirates, United Kingdom, United States

## Features

- Chatbot
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics

## Support Options

- 24/7 (Live rep)

## Category

- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [UChat](https://www.capterra.co.nz/software/1022133/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.capterra.co.nz/software/1037530/fathom) — 5.0/5 (807 reviews)
3. [Darwin AI](https://www.capterra.co.nz/software/1066034/darwin-ai) — 4.8/5 (17 reviews)
4. [Denser AI](https://www.capterra.co.nz/software/1064391/denser-ai) — 5.0/5 (31 reviews)
5. [Botsonic](https://www.capterra.co.nz/software/1061327/botsonic) — 4.8/5 (79 reviews)

## Reviews

### "Conversational AI for Retail" — 5.0/5

> **Matteo** | *26 July 2019* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: AskSid makes it very easy to provide added value to the customers and online shop visitors alike. The learning process is very quick and not only conditioned by the amount of data avaialble. The support and developlment teams are incredibly quick and effective in predicting and implementing cutting edge features.
> 
> **Cons**: I haven't figured it out yet. We are still in a honeymonn phase.
> 
> We are providing a service to end customers which couldn't really be provided by humans with the same speed and accuracy. At the same time we are learning so much about the customers, and receiving very useful actionable intelligence by AskSide data nuggets reporting.

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### "Custom made software by nice guys" — 4.0/5

> **Hans** | *30 July 2019* | Investment Banking | Recommendation rating: 9.0/10
> 
> **Pros**: The fact that the developers are really listening to the end user and are able to make changes on short notice.
> 
> **Cons**: It’s always hard to implement new software into existing work procedures. From a management point a view you want all contact moments (phone, mail, AskSid and SwitchSid) into one system. Of course that’s not always possible but real integration would benefit the capabilities.
> 
> AskSid has helped us to communicate on a new way to our customers with chatbot. Their experience has been an added value to set this up.

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### "Akzonobel AskSid" — 4.0/5

> **oscar** | *26 July 2019* | Chemicals | Recommendation rating: 7.0/10
> 
> **Pros**: Give us the possibility of know better our customer
> 
> **Cons**: Maybe the implementation in our case was a bit noisy because we implemented for different markets at once, but is was no askid fault.
> 
> The time of response was an issue, and now we are taking care of all our customer questions live.

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### "AskSid" — 4.0/5

> **Remco** | *26 August 2019* | Chemicals | Recommendation rating: 8.0/10
> 
> **Pros**: I really like this software for its flexibility to develop more functionality. Next to that the software can Machine learn what makes it easy to add existing knowledge to the database.
> 
> **Cons**: The limitations to connect with other software.
> 
> Overall experience is very good. The Co-founders and the team are in one word fantastic. The response time, high level of support, the flexibility, the clear explanation in technical topics and the communication in general makes working with AskSid a true pleasure.

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### "Very fluent tool" — 5.0/5

> **Charlotte** | *15 July 2021* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: We like the Asksid software, as it is very fluent. The help of the AskSid team to set things up and improve along the way is supergood and very valuable.
> 
> **Cons**: Cannot name something. We are happy with it.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/188164/asksid)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/188164/AskSid/> |
| en-AE | <https://www.capterra.ae/software/188164/asksid> |
| en-AU | <https://www.capterra.com.au/software/188164/asksid> |
| en-CA | <https://www.capterra.ca/software/188164/asksid> |
| en-GB | <https://www.capterra.co.uk/software/188164/asksid> |
| en-IE | <https://www.capterra.ie/software/188164/asksid> |
| en-IL | <https://www.capterra.co.il/software/188164/asksid> |
| en-IN | <https://www.capterra.in/software/188164/asksid> |
| en-NZ | <https://www.capterra.co.nz/software/188164/asksid> |
| en-SG | <https://www.capterra.com.sg/software/188164/asksid> |
| en-ZA | <https://www.capterra.co.za/software/188164/asksid> |

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