--- description: Learn more about FieldEx price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FieldEx Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [FieldEx](/software/188012/fieldex) # FieldEx Canonical: https://www.capterra.co.nz/software/188012/fieldex Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/188012/fieldex?page=2) > FieldEx is FSM and CMMS software: work orders, preventive maintenance, inventory, and reporting, all configurable to how you work. > > Verdict: Rated **4.5/5** by 27 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses FieldEx? Use Cases: - Installation \& Repairs - Projects \& Sites - Preventive Maintenance - Quality Checks - Spare Part Management - Customer Support - Equipment Rentals - Contract Management ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 27 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: FieldEx - **Location**: Petaling Jaya, Malaysia - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Please contact FieldEx directly for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, German, Malay, Romanian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Belize, Benin and 202 more ## Features - Activity Dashboard - Asset Lifecycle Management - Asset Tracking - Calendar Management - Contact Database - Dispatch Management - Electronic Signature - GPS - Inspection Management - Inventory Management - Maintenance Scheduling - Mobile Access - Payment Collection in the Field - Predictive Maintenance - Preventive Maintenance - Reminders - Reporting & Statistics - Routing - Scheduling - Service History - Technician Management - Third-Party Integrations - Work Order Management ## Integrations (4 total) - Calendly - Dynamics 365 Business Central - Google Calendar - Salesforce Sales Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Field Service Management Software](https://www.capterra.co.nz/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.co.nz/directory/10009/field-service-management/software) - [Preventive Maintenance Software](https://www.capterra.co.nz/directory/31023/preventive-maintenance/software) - [CMMS Software](https://www.capterra.co.nz/directory/30032/cmms/software) - [Maintenance Management Software](https://www.capterra.co.nz/directory/30058/maintenance-management/software) ## Alternatives 1. [Jobber](https://www.capterra.co.nz/software/127994/jobber) — 4.6/5 (1475 reviews) 2. [FieldPulse](https://www.capterra.co.nz/software/153475/fieldpulse) — 4.6/5 (490 reviews) 3. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5308 reviews) 4. [Skimmer](https://www.capterra.co.nz/software/177014/skimmer) — 4.9/5 (231 reviews) 5. [Fieldd](https://www.capterra.co.nz/software/203654/fieldd) — 5.0/5 (145 reviews) ## Reviews ### "Excellent Customer Support Experience" — 5.0/5 > **Nor Amelia Suriati** | *15 August 2025* | Telecommunications | Recommendation rating: 7.0/10 > > **Pros**: The customer support team at FieldEx has been outstanding. They were always responsive, patient, and very helpful in assisting us to identify and resolve issues quickly. Their follow-up and willingness to ensure we were satisfied was much appreciated. > > **Cons**: The out-of-the-box solution has certain limitations that reduce the flexibility for customization to meet our exact operational needs. > > Overall, our experience with FieldEx has been good, with the outstanding customer support being the highlight of our journey and always providing excellent assistance whenever we faced challenges. ----- ### "A Solid Field Service Tool with Room to Improve on Flexibility" — 4.0/5 > **Verified Reviewer** | *30 January 2026* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: FieldEx provides a structured way to manage field operations, especially for ticket tracking and job assignments. The system helps ensure visibility between the operations team and field technicians, which improves accountability and follow-ups. The core workflow is stable and works well for standard field service use cases. > > **Cons**: Customization is limited and changes to workflows or rules often require system-level intervention rather than simple configuration. Reporting capabilities are fairly basic and require manual effort to extract meaningful insights. The user interface also feels dated and could be more intuitive for both agents and field technicians. > > Overall, FieldEx is a reliable platform for managing field service operations, particularly if your processes are well defined and don’t change frequently. It does the fundamentals well but may feel restrictive for teams that require agility, advanced reporting, or deeper integration with other systems. With UI improvements and stronger analytics, it could become a much more competitive solution. ----- ### "Positive experience" — 5.0/5 > **Maria** | *14 August 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I like that the data can be stored in a logic way as client with equipment and from each equipment can be opened a job order and also how easy it is to open a new task. I like that the clients can see the status of the jobs for their equipment. > > **Cons**: It would be nice to have some kind of cookies implemented so we can click on a job and, when coming back, to have the same info/filters applied. Also, it would be nice to have a more visual way of representing the jo for the report scope. like graphs or trello/planner visual for the technicians to better visualize the tasks they have. > > Very good customer experience, the replies are very fast, the consultation meeting is a very nice \& useful add, and everybody I've interacted with had very good skills and a positive energy (Iman, Josephine and Mithran) ----- ### "Need serious improvements" — 1.0/5 > **Chiu Yan** | *6 August 2026* | Food Production | Recommendation rating: 3.0/10 > > **Pros**: Google Maps API works well with filling out the Task Location field Customer supports are rather quick and responsive > > **Cons**: Unintuitive user experience riddled with minor bugs Search bar does not support keyword-based search Unfriendly UI design, overview page is cluttered with tiny rows of data The ability to customize Action Taken / Resolution Code fields is still locked behind paywall Lack of offline functionality > > Slow and time-consuming for both technicians and task planners to work with FieldEx. Bogged with endless menus to click and forms to fill. ----- ### "Great tool, intuitive, customizable, easy to use" — 5.0/5 > **Esteban** | *20 August 2026* | Airlines/Aviation | Recommendation rating: 9.0/10 > > **Pros**: Great customer support and good value for the money. The tool is easy to use, intuitive and customizable > > **Cons**: A little steep learning process at the beginning, but it worth it. Once the tool is custom configured for your use, is much more easy and intuitive ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/188012/fieldex?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/188012/fieldex) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data