NetZoom

Who Uses NetZoom?

Data Center Infrastructure Management, Asset and Connectivity Management, and Capacity and Change Management, Service Desk and more.

What Is NetZoom?

NetZoom focuses on providing software solutions for data center professionals helping them to model, monitor, manage, access and control Physical, Virtual and Cloud IT Infrastructure, along with Facility Infrastructure to create the source of truth with an emphasis on capacity analysis and optimizing power, space and cooling to achieve increased server utilization, virtualization and power density to attain desired power usage effectiveness (PUE) and other optimization goals.

NetZoom Details

NetZoom

https://www.netzoom.com

Founded 1995

NetZoom pricing overview

NetZoom offers a free trial.


Free Trial

Yes

NetZoom deployment and support

Deployment

  • Cloud, SaaS, Web-based
  • Windows (Desktop)

NetZoom Features

  • API
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Calendar Management
  • Change Management
  • Change Planning
  • Change Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Dashboard Creation
  • Document Management
  • Forms Management
  • Incident Management
  • Knowledge Base Management
  • Learning Management
  • Multi-Language
  • Prioritisation
  • Problem Management
  • Projections
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Release Management
  • Reporting & Statistics
  • Rules-Based Workflow
  • SSL Security
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Third Party Integrations
  • Training Management
  • Workflow Management

View full list of Change Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Behaviour-Based Acceleration
  • Capacity Management
  • Change Management
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Cross Reference System
  • Customisable Reports
  • Data Import/Export
  • Data Storage Management
  • Data Visualisation
  • Device Auto Discovery
  • Diagnostic Testing
  • Event Logs
  • IT Asset Tracking
  • Import/Export Data
  • Incident Management
  • Inventory Management
  • JCL Management
  • Monitoring
  • Multi-Platform
  • Multi-User Collaboration
  • Performance Management
  • Power Management
  • Predictive Analytics
  • Prioritisation
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Search/Filter
  • Self Service Portal
  • Server Monitoring
  • Third Party Integrations
  • Uptime Reporting
  • Workflow Management

View full list of Data Centre Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Calendar Management
  • Commercial Properties
  • Compliance Management
  • Contract/License Management
  • Customisable Forms
  • Customisable Reports
  • Data Import/Export
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Equipment Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Schools
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Maintenance Management
  • Maintenance Scheduling
  • Multi-Location
  • Preventive Maintenance
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Room Scheduling
  • Space Management
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Vendor Management
  • Visitor Management
  • Work Order Management
  • Workflow Management

View full list of Facility Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Change Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Dashboard Creation
  • Data Import/Export
  • Data Visualisation
  • Email Management
  • IT Asset Tracking
  • Incident Management
  • Inventory Management
  • Inventory Tracking
  • Knowledge Base Management
  • Maintenance Management
  • Maintenance Scheduling
  • Monitoring
  • Prioritisation
  • Problem Management
  • Procurement Management
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Role-Based Permissions
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Third Party Integrations
  • User Management
  • Workflow Management

View full list of IT Asset Management Software

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Availability Management
  • CRM
  • Capacity Management
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dashboard Creation
  • Drag & Drop
  • Email Management
  • Help Desk Management
  • IT Asset Tracking
  • Incident Management
  • Inventory Management
  • Knowledge Base Management
  • Monitoring
  • Multi-Channel Communication
  • Prioritisation
  • Problem Management
  • Project Management
  • Release Management
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Workflow Management

View full list of ITSM Tools

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NetZoom Reviews

Read all reviews

Overall rating

5/5

Average score

Ease of Use 4.7
Customer Service 5
Features 4.9
Value for Money 5

Review software

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Write a Review!
William S.
Project Manager
Media Production
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 18/10/2017

"Our team has been using Netzoom for rack elevation builds for over 5 years now."

Pros: Allows for very detailed rack elevations all the way down to slot and card type. If you can't find a stencil, call customer support for help or request online stencil add of anything we work with, easy ! Vendor provides online training and great customer support.

Cons: For our team use, we are very satisfied with how we use it. Really hard to find things to complain about that would effort my opinion of this software.

  • Reviewer Source 
  • Reviewed on 18/10/2017
William K.
Network Engineer
Entertainment, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/07/2019

"Great Product should look at it"

Comments: This is a product that I have seen grow over the years from just giving me stencils for my layouts to a very robust product that helps with the network. Over the years it also now gives you plenty of fill in information of your equipment so you will know what you have. It also gives you the heat and rack information that before you would have had to look for these items and figure them out, not now. This is a product that any network administrator or system administrator should have in there to do software list.

Pros: Easy to get going
Fast and easy to get stencils for your layout
Helpful to lay out your network or any type of drawing needed

Cons: Figuring out which product you want
How your layout would be and moving from one to another.

  • Reviewer Source 
  • Reviewed on 25/07/2019
Craig F.
IT Design Tech Writer / Engineer
Pharmaceuticals, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 30/05/2019

"NetZoom Basic - Review"

Comments: Positive / strong support.

Pros: many templates, easy to find, and the email request for a new stencil if one is now available

Cons: NA - Some time the VSS cant be downloaded only the VSSX is available. could be a training issue.

Vendor Response

by NetZoom on 31/05/2019

Thank you for your valued feedback. At NetZoom, we always strive for excellence. Since Microsoft has now discontinued support for Microsoft Visio 2010, we have also stopped the support.
However, if you place a service ticket informing of the product numbers that you need in a VSS file, we would be more than happy to release them to you.
If you need assistance with your service ticket, please contact our support dept at 630-281-6464.
You can also submit your service requests and track them using our service portal at https://service.netzoom.com

  • Reviewer Source 
  • Reviewed on 30/05/2019
Chris C.
Technology Advisor
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 1/03/2021

"DCIM - large enterprises"

Comments: Outstanding

Pros: Full scope of what is in data centers and cloud environemts

Cons: not FedRamp certified for federal agencies across the board

  • Reviewer Source 
  • Reviewed on 1/03/2021
William S.
Engiineer 3
Internet, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 31/05/2019

"Netzoom user since 2010"

Comments: Most of our commercial customers require detailed rack elevations of our equipment along with power requirements, enviromental info which can be captured on your elevation.Customers really like the fact that they can review within the Visio application.

Pros: The library of stencils is really huge and you are most likely to find what you need quickly. Very detailed where you can also insert cards into slots. If you cannot locate what you want, Support is fantastic and if the stencil does not exist, they can create it in a few days.

Cons: I really cannot say anything negative about this product other than you need to take advantage of the training and practice.

Vendor Response

by NetZoom on 3/06/2019

Thank you for your valued feedback. At NetZoom, we always strive for excellence and very much appreciate your comments. If there is anything we can do to improve please reach out to us at: [email protected]

  • Reviewer Source 
  • Reviewed on 31/05/2019