---
description: Learn more about SRFAX price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: SRFAX Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Fax Server Software](/directory/31088/fax-server/software) > [SRFAX](/software/186308/srfax)

# SRFAX

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> SRFAX is a software solution that provides a way to receive fax directly to your email on the go through your mobile device.
> 
> Verdict: Rated **4.7/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SRFAX?

Healthcare providers, hospitals, clinics, pharmacies, physicians, business enterprises, and small businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 13 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SRFAX

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Email to Fax
- Fax to Email

## Category

- [Fax Server Software](https://www.capterra.co.nz/directory/31088/fax-server/software)

## Alternatives

1. [iFax](https://www.capterra.co.nz/software/198884/ifax) — 4.8/5 (363 reviews)
2. [eFax](https://www.capterra.co.nz/software/174254/efax) — 4.0/5 (70 reviews)
3. [eGoldFax](https://www.capterra.co.nz/software/205161/goldfax) — 5.0/5 (39 reviews)
4. [Fax.Plus](https://www.capterra.co.nz/software/173529/fax-plus) — 3.9/5 (28 reviews)
5. [Documo](https://www.capterra.co.nz/software/197267/mfax) — 4.8/5 (86 reviews)

## Reviews

### "Exactly what we need in a fax service" — 5.0/5

> **Nikki** | *14 July 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use, prompt customer service, HIPAA compliant, cost effective. The failed fax reporting is a great feature, along with getting emails when we receive faxes.
> 
> **Cons**: I can honestly say there is not a standout thing that I dislike about SRFax. We wanted a fax service that is affordable and reliable, and SRFax has been just that.

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### "SRFax Review" — 5.0/5

> **Michelle** | *30 June 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: It is very easy to use and integrates with the EMR by assigning it to the correct patient.  It alerts promptly with a failed fax
> 
> **Cons**: I dont really have anything to say in this section and there is nothing not to like at this time.  It is very easy
> 
> No issues, very easy to use, faxes come thru clear. It is a very easy integrated fax that fits the needs of our practice

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### "Wow what a great relief\!" — 5.0/5

> **Michael** | *28 July 2019* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: - The ease of use is unbelievable and since we have launched there have been little to no issues
- Practically no downtime for faxing\!
- Printer driver is a simple click,click installation
- Individual address books even for shared accounts
- Complete logs of all transmissions
- Porting any and all of our numbers needed\!
- Pricing is on point and they are HIPAA compliant
> 
> **Cons**: - The only con that I can give SRFAX is that Customer Support could be a bit better, that is my only feedback. 

We have had a few calls in to support and we had a few good people and others just sounded eager to end the call.
> 
> The experience was very smooth when we transitioned and while it did take a while (not srfax fault) we finally got where we needed to be. All accounts and numbers were created, imported and functional on day one. I would highly recommend this service to anyone.

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### "Worst reliability" — 2.0/5

> **Rebekah** | *31 August 2021* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Ease of use and format. Hippa compliance
> 
> **Cons**: Partial faxes... if you’re lucky. 
Getting multiple calls daily for faxes that were sent and never received. Started having clients send test faxes and only 40/50% were received. Avoid this company.
> 
> Horrible

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### "Just simply works" — 5.0/5

> **Verified Reviewer** | *4 November 2021* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: This was an easy service to setup.  We had issues with getting faxes from older fax machines on RingCentral. We moved all faxes to SRFAX and now we do not have any issues.  The sync tool works on a server on the cloud and syncs with our EHR. I have not had a single issue with the sync tool either.  All this and it is HIPAA compliant and they give a BAA.
We use this instead of paper and we stay digital.
> 
> **Cons**: None. It works well for receiving faxes too.
> 
> Great.  One of the few products that also focuses on receiving faxes just as much as sending faxes.  Many products out there send faxes but receiving them is very difficult.  That is why we went with SRFAX.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/186308/srfax)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/186308/SRFAX/> |
| en-AE | <https://www.capterra.ae/software/186308/srfax> |
| en-AU | <https://www.capterra.com.au/software/186308/srfax> |
| en-CA | <https://www.capterra.ca/software/186308/srfax> |
| en-GB | <https://www.capterra.co.uk/software/186308/srfax> |
| en-IE | <https://www.capterra.ie/software/186308/srfax> |
| en-IL | <https://www.capterra.co.il/software/186308/srfax> |
| en-IN | <https://www.capterra.in/software/186308/srfax> |
| en-NZ | <https://www.capterra.co.nz/software/186308/srfax> |
| en-SG | <https://www.capterra.com.sg/software/186308/srfax> |
| en-ZA | <https://www.capterra.co.za/software/186308/srfax> |

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