GlassFrog

Comments: I use this software multiple times per day. I started using this about 3 years ago, and the left because the interface was clunky. I used another product for about a year, and then returned. I'm implementing Holacracy at Convert.com and I LOVE the Holacracy Habits and office hours available to the team.
The team at Glass Frog from support to the dev team are super open to helping you if you need it, and they listen to your feedback, even if it's not something on the roadmap. I find the new version is even easier to use that the one we started with a year ago.

Pros: 1. I really like the layout of the Roles and their interaction with Circles.
2. The ease to "zoom in" and "zoom out" is a nice feature.
3. The colors, font size and weight are all easy to read, and I work with this platform on a variety of devices.
4. The "i" bubbles help to clarify actions with common questions
5. Creating Governance out of Meetings is a breeze
6. Excellent integrations with Slack

Cons: It took me a bit of time to feel it was easy to use, but not a challenge.

Comments: For a team that did not have a clear way to articulate its structure, this has been an extremely helpful tool. We now have shared language and a shared way for thinking about making organizational change. It empowers our team to make the organization function as efficiently as possible.

Pros: We use the free version so we like the price. It is modelled after the Holacracy book so it helps our team to function using holacracy. We appreciate the way roles, circles, meeting outputs and notes are captured transparently and shared with the larger team. It is relatively easy to use and has helped our team develop a shared language around the organizational structure. Their team and the community of practice have been quite responsive to questions about use and functionality.

Cons: Ther are some glitches like older tensions sometimes don't delete. I would like a more versatile search function (searching by roles, by accountabilities etc).

Comments: We mainly use it to hold meetings, record projects, and keep an up to date snapshot of the organizational structure.

Pros: I like that there are a number of features for tracking projects and team activities, like metrics and collecting notes and the kanban-style project review. For meetings it makes it easy to stay in the "holacracy mentality". I also like that I can easily navigate and search not only names but roles, accountabilities, or projects within the organization. It's my go-to search tool when I need to figure out "who to ask about..." I can imagine this would be very handy for anyone, and there aren't many platforms that offer it.

Cons: While it's useful to hold the place for specific projects for the purposes of updating others in meetings, it doesn't help very much when it comes to tracking your progress and activities while working on a project, especially when it's a collaborative project. There are other platforms that do that better.

Comments: GlassFrog has really been a great driver in our team embracing our new company culture. In fact, I've seen some of our employees grow as professionals after having to go through writing a role or policy. The end result is that we have a new role or policy defined in the company with the employee gaining the knowledge of strategic/critical thinking.

Pros: I love that the UI is so easy to work in. Very straight forward and interactive. The few times I couldn't figure out how to do something, I searched for the answer, found it, and was easy to follow.

Cons: I am a remote employee for most of our meetings. I have experienced the meeting not adjusting to the activities of the secretary from my side since I'm not screen sharing and using my own log in to track the meeting. It doesn't happen all of the time, just occasionally.

Comments: GlassFrog has helped us adopt and stay on track with Holacracy, and Holacracy has brought us significant benefits in terms of operational clarity and consistency for our business. So we have GlassFrog to thank for helping to make that happen.

Pros: GlassFrog does a great job of organizing all the information needed to implement and practice the business operating system called Holacracy within your organization. It is quick and easy to look up roles, accountabilities, policies, etc. GlassFrog also makes it easy to facilitate and follow Tactical and Governance meetings, gives you helpful reminders when you need to do things like role elections, and sends out nicely formatted summary emails from every meeting with clear distinctions of which actions you are responsible for.

Cons: Much of Holacracy is about collecting and processing tensions (opportunities, requests, fixes, etc.). The actual workflow for entering tensions and surfacing them in meetings is confusing and difficult - I feel like I'm never sure what the right place is to enter them in, and they never show up where I expect during meetings; I've heard similar sentiments from our other team members. This flow could use a redesign.