RUN Powered by ADP

Who Uses RUN Powered by ADP?

RUN clients are time-starved small business owners. They are passionate about their businesses, but didn't get into business to perform administrative tasks like Payroll and HR. We're here to help.

What Is RUN Powered by ADP?

RUN Powered by ADP ("RUN") offers small businesses the HR and payroll services they need to run their business, every day and every step of the way. Whether a startup hiring its first employee or a mature company celebrating its first retiree, RUN helps business owners focus more on what they love most, their vision and passion for creating and growing a successful company.

RUN Powered by ADP Details

ADP

https://www.adp.com/what-we-offer/products/run-powered-by-adp.aspx

Founded 1949

RUN Powered by ADP Pricing Overview

RUN Powered by ADP does not have a free version but does offer a free trial.

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RUN Powered by ADP video
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Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

RUN Powered by ADP Features

Payroll Software
401(k) Tracking
Benefits Management
Check Printing
Direct Deposit
Multi-Country
Multi-State
Payroll Outsourcing
Payroll Reporting
Self Service Portal
Tax Compliance
Vacation/Leave Tracking
W-2/1099 Preparation
Wage Garnishment

RUN Powered by ADP Reviews

Showing 5 of 656 reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.4/5
Features
4.4/5
Value for Money
4.3/5
Jeremy C.
Franchisee
Consumer Services, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 22/07/2020

"Powerful Enough for Large Companies"

Comments: Paying employees weekly or biweekly has been simplified.

Pros: I've used a few payroll companies during my time but ADP always seems to be the most dependable and reliable.

Cons: With convenience is going to come cost. However, the newer level additions have made programs more customizable and tailored to individual business owners.

  • Reviewer Source 
  • Reviewed on 22/07/2020
Lynnette D.
Treasurer
Religious Institutions, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 29/08/2019

"Run Powered by ADP"

Comments: I am glad to see that more attention has been given to the app. I used to have a lot of frustration with the app and have not seen as many problems as in the past. Please continue making improvements to the app!

Pros: It does the work of payroll for you! Storing a template for payroll, paying taxes for our business, easy to use reporting are just a few of the extremely helpful things Run ADP does. Love the app that is available!

Cons: When I to the Time Management area and it comes up in another screen, I find it very annoying that I cannot easily return to the Run program. Once I sign out of Time Management and try to go back to Run, it says I am not authorized to view this page. Would be very nice to return to Run without having to sign back in.

Vendor Response

by ADP on 4/09/2019

Lynnette,

Thank you for providing this valuable feedback about your experience with RUN Powered by ADP?!

We are pleased to hear you find RUN Powered by ADP? to be easy and efficient, especially the mobile app that allows for on demand access!

I will relay your login access feedback to our Product Team for further review.

We thank you for your valued partnership and appreciate your insights!

- Your RUN Powered by ADP? Team

  • Reviewer Source 
  • Reviewed on 29/08/2019
Cleo S.
HR Specialist
Human Resources, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 14/07/2020

"Great payroll platform!"

Comments: Overall, my experience with RUN Powered by ADP has been great. They provide good customer service support, especially if you use the Workers' Compensation services.

Pros: I've been using ADP for more than two years now. We switched to ADP from Paychex, and I can say it was a smart decision. RUN Powered by ADP is friendly to use. The onboarding process is quick and easy, and the payroll processing feature is complete.

Cons: The only thing that I believe ADP could improve is its pricing for extra features. The basic bundle is complete, but if you want to add features (i.e. child support options for employees) you have to switch to higher bundles.

  • Reviewer Source 
  • Reviewed on 14/07/2020
Melody W.
Owner
Health, Wellness & Fitness, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    2/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    2/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 2/08/2019

"Quit ADP because of their "security""

Comments: So, when I decided to leave ADP, they didn't file my quarter 1 even though I changed right at the end of quarter 1. Thus resulting in my filings being late, late fines, headaches, etc. I would not recommend ADP to anyone I care about.

Pros: ADP has some positives. Their customer service is always polite and helpful. Otherwise, hard for me to say much positive.

Cons: ADP must be the only software company in the world that hasn't resolved what is a very simple issue. If one of my employees forgot their password and could not log in to see their paystubs, I, the administrator, had to call ADP to get it resolved. Their is no option for employees to call customer service themselves to fix it. ADP always stated that this was for "security reasons," which I find hard to believe, as every other company has figured this out. I kept ranting at them and finally they gave me a code to give to any employee that was locked out to prove they had permission to see their paystubs. Next time it happened, I gave the code to the employee, and ADP still called me to make sure they had permission. That was the last straw! I am a business owner and administrator, my time is too valuable to be calling them all the time when this is absolutely resolvable.

Vendor Response

by ADP on 8/08/2019

Melody,

We apologize for your frustrations with your experience during your time with us. Security is front and center in what we do to ensure the safety of your company and your employee's data.

Your feedback is very important to us here at ADP so we thank you for the review.

The RUN Powered by ADP? Team

  • Reviewer Source 
  • Reviewed on 2/08/2019
Joan C.
Bookkeeper
Real Estate, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 9/06/2020

"Good software but expensive"

Comments: Liked it and ADP but the price went up. Interesting that when I requested no increase I got it once but not again. When I said I was going to leave I wasn’t offered anything to keep my account. Months later I got calls and a million emails offering me months for free and no W2 charges. I would have stayed since I liked the product and the company and would have liked not to go through the pain of a change.

Pros: Easygoing use. Reports very good.access. ADP provides lots of HR info.

Cons: It is quite easy to use. The reports are well designed and easy toI asked about no increase I got it once but not again. When I said I was going to leakreques

Vendor Response

by ADP on 10/07/2020

Joan,

Thank you for your feedback on RUN Powered by ADP?!

We are happy to hear that RUN? provided you with features and functionality that are easy to use and efficient, allowing you more time to focus on your small business.

We appreciate your feedback and our RUN? Service Team would love the opportunity to discuss your experience with you. We hope to partner with you again on your payroll and human capital management needs.

- Your RUN Powered by ADP? Team

  • Reviewer Source 
  • Reviewed on 9/06/2020