---
description: Learn more about pickpack price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: pickpack Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Delivery Management Software](/directory/31261/delivery-management/software) > [pickpack](/software/185596/pickpack)

# pickpack

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> AI-driven Delivery Management \& Route Optimization Platform, tailored for businesses of any size or industry, including transportation,
> 
> Verdict: Rated **5.0/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses pickpack?

Grocery (online), Beverages, Retail \& eCommerce, Flowers \& Gifts, courier services – express city deliveries, logistic services – distribution, Pharmacy, Laundry, Prepared meals, restaurants, services

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 7 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pickpack
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$500.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English, Greek, Hebrew, Spanish
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica and 73 more

## Features

- Alerts/Notifications
- Customer Portal
- Delivery Tracking
- Dispatch Management
- Driver Management
- Live Driver Tracking
- Mobile Access
- Mobile Signature Capture
- Order Management
- Performance Metrics
- Reporting & Statistics
- Route Optimisation
- Routing
- Scheduling

## Integrations (2 total)

- WooCommerce
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Delivery Management Software](https://www.capterra.co.nz/directory/31261/delivery-management/software)

## Related Categories

- [Delivery Management Software](https://www.capterra.co.nz/directory/31261/delivery-management/software)
- [Fleet Management Software](https://www.capterra.co.nz/directory/20007/fleet-management/software)
- [Route Planning Software](https://www.capterra.co.nz/directory/30944/route-planning/software)
- [Transportation Dispatch Software](https://www.capterra.co.nz/directory/10048/transportation-dispatch/software)

## Alternatives

1. [LogiNext Mile](https://www.capterra.co.nz/software/155242/loginext-mile) — 4.3/5 (75 reviews)
2. [Oracle Fusion Cloud SCM](https://www.capterra.co.nz/software/106693/oracle-fusion-scm) — 3.9/5 (9 reviews)
3. [OptimoRoute](https://www.capterra.co.nz/software/161579/optimoroute) — 4.6/5 (248 reviews)
4. [Track-POD](https://www.capterra.co.nz/software/178880/track-pod) — 4.7/5 (140 reviews)
5. [DispatchTrack](https://www.capterra.co.nz/software/134319/dispatchtrack) — 4.5/5 (34 reviews)

## Reviews

### "A solid Delivery Management Solution for Ecommerce" — 5.0/5

> **Noa** | *28 August 2023* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: I have been using PickPack for my ecommerce business for over 6 months now, and I am very impressed with the service. The intelligent AI and machine learning algorithms have helped me to optimize my delivery routes and schedules, which has resulted in significant cost savings. I also appreciate the real-time tracking and visibility of orders throughout the delivery process, which gives me peace of mind knowing that my customers are receiving their orders on time. The easy-to-use interface and dedicated customer support team are also major pluses.
> 
> **Cons**: PickPack only integrates with a limited number of shipping carriers. This can be a problem for businesses that use a variety of shipping carriers.
> 
> Overall, I had a positive experience with PickPack. It has been very helpful in optimizing my delivery routes and schedules. I also appreciate the real-time tracking and visibility of orders, which gives me peace of mind knowing that my customers are receiving their orders on time. The easy-to-use interface and dedicated customer support team were also major pluses.

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### "100% recommend\!" — 5.0/5

> **tslil** | *8 June 2023* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: The versatility of the system allows us to define different settings for different branches. Super important for us because not all branches work the same way.
> 
> **Cons**: Initially, we needed a customized order report to accurately track our monthly usage. However, the company promptly addressed our concerns and developed the missing reports.
> 
> PickPack has revolutionized our delivery system with their efficient solution. Their interactive system, combined with smart optimization and dynamic route planning, has significantly reduced delays and boosted our overall efficiency. Customers love the branded link for real-time tracking, which has increased customer satisfaction.

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### "Powerfull platform with easy integration" — 5.0/5

> **Daniel** | *19 April 2023* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: They have a plug-in for a very wide variety of ERP systems such as SAP, Salesforce, Pirority, Daynamic.Also, their platform supports a wide variety of features that answer all our business activities.
> 
> **Cons**: The POD desn't have an option to scan to pdf document.

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### "Seamless Integration and Exceptional Customer Service" — 5.0/5

> **Ephi** | *20 June 2023* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: great customer service, the team is always available, ready to assist, and their friendly approach adds great value to the overall experience.
> 
> **Cons**: Initially, closing multiple orders to the same address posed challenges. However, Pickpack promptly developed a feature based on our feedback to address this issue.
> 
> Thanks to Pickpack, our ability to track orders and stay informed has improved significantly. The integration between Priority ERP and Pickpack, along with the advanced webhooks, provides us with real-time updates on ETA and RTA. It's truly remarkable how Pickpack keeps us constantly updated, making order tracking a breeze.

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### "I use it daily - excellent\!" — 5.0/5

> **Lena** | *3 July 2023* | Package/Freight Delivery | Recommendation rating: 10.0/10
> 
> **Pros**: Love their multi-dimensional capacity option\! It helps us maximize vehicle volume and is generally extremely helpful for our delivery management operation.
> 
> **Cons**: It’s not possible to send text messages to end customers in pickup missions, as far as I understand, a feature is under development and will be released next month.

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## Links

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