---
description: Learn more about UXReality price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: UXReality Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [User Experience Software](/directory/31036/ux/software) > [UXReality](/software/185295/uxreality)

# UXReality

Canonical: https://www.capterra.co.nz/software/185295/uxreality

> Get mobile users behavior as close to reality as possible with Eye Tracking and Facial Coding via webcam
> 
> Verdict: Rated **1.0/5** by 1 users. Top-rated for **Ease of Use**.

-----

## Overview

### Who Uses UXReality?

Our target audiences are ux, product, and marketing teams of companies with the high impact of mobile traffic on the business. .

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **1.0/5** | 1 Reviews |
| Ease of Use | 1.0/5 | Based on overall reviews |
| Customer Support | 1.0/5 | Based on overall reviews |
| Value for Money | 1.0/5 | Based on overall reviews |
| Features | 1.0/5 | Based on overall reviews |
| Recommendation percentage | 0% | (0/10 Likelihood to recommend) |

## About the vendor

- **Company**: CoolTool
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: UXReality's pricing starts at $99 per month.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Heatmaps
- Usability Testing
- User Research Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- 24/7 (Live rep)
- Chat

## Category

- [User Experience Software](https://www.capterra.co.nz/directory/31036/ux/software)

## Related Categories

- [User Experience Software](https://www.capterra.co.nz/directory/31036/ux/software)
- [User Testing Software](https://www.capterra.co.nz/directory/32295/user-testing/software)

## Alternatives

1. [BrowserStack](https://www.capterra.co.nz/software/162900/browserstack) — 4.6/5 (749 reviews)
2. [Lyssna](https://www.capterra.co.nz/software/178766/usabilityhub) — 4.6/5 (86 reviews)
3. [Dovetail](https://www.capterra.co.nz/software/174077/dovetail) — 4.6/5 (97 reviews)
4. [TryMyUI](https://www.capterra.co.nz/software/178072/trymyui) — 4.0/5 (23 reviews)
5. [Lightster](https://www.capterra.co.nz/software/1063000/lightster) — 4.7/5 (9 reviews)

## Reviews

### "AVOID THIS TERRIBLE PRODUCT" — 1.0/5

> **Verified Reviewer** | *5 January 2024* | Market Research | Recommendation rating: 0.0/10
> 
> **Pros**: nothing as the service is terrible, due to the lack of responsiveness and support. STAY AWAY
> 
> **Cons**: Sold as a proper solution while it is a beta with different bugs, which impacted heavily on our project, causing delays and issues with our final client.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/185295/uxreality)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/185295/UXReality/> |
| en-AE | <https://www.capterra.ae/software/185295/uxreality> |
| en-AU | <https://www.capterra.com.au/software/185295/uxreality> |
| en-CA | <https://www.capterra.ca/software/185295/uxreality> |
| en-GB | <https://www.capterra.co.uk/software/185295/uxreality> |
| en-IE | <https://www.capterra.ie/software/185295/uxreality> |
| en-IL | <https://www.capterra.co.il/software/185295/uxreality> |
| en-IN | <https://www.capterra.in/software/185295/uxreality> |
| en-NZ | <https://www.capterra.co.nz/software/185295/uxreality> |
| en-SG | <https://www.capterra.com.sg/software/185295/uxreality> |
| en-ZA | <https://www.capterra.co.za/software/185295/uxreality> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"UXReality","description":"UXReality designed by CoolTool is different by recording real users behavior on mobile using a webcam, screen, and voice recordings with an opportunity to get feedback via survey at the same time, while competitors use only mouse movements to show the behavior and it is not so representative.The UXReality app is able to \"understand\" what users see via gaze and eye movements tracking and what feelings a person experiences each second of the interaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/85332745-1708-423c-9eb6-c2da307ba2a7.png","url":"https://www.capterra.co.nz/software/185295/uxreality","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/185295/uxreality#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":1.0,"bestRating":5,"ratingCount":1},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android"},{"@type":"FAQPage","@id":"https://www.capterra.co.nz/software/185295/uxreality#faqs","mainEntity":[{"name":"What Is UXReality?","@type":"Question","acceptedAnswer":{"text":"UXReality designed by CoolTool is different by recording real users behavior on mobile using a webcam, screen, and voice recordings with an opportunity to get feedback via survey at the same time, while competitors use only mouse movements to show the behavior and it is not so representative.The UXReality app is able to \"understand\" what users see via gaze and eye movements tracking and what feelings a person experiences each second of the interaction.","@type":"Answer"}},{"name":"Who Uses UXReality?","@type":"Question","acceptedAnswer":{"text":"Our target audiences are ux, product, and marketing teams of companies with the high impact of mobile traffic on the business. .","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"User Experience Software","position":2,"item":"/directory/31036/ux/software","@type":"ListItem"},{"name":"UXReality","position":3,"item":"/software/185295/uxreality","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/software/185295/uxreality#breadcrumblist"}]}
</script>