---
description: Learn more about Clerk.io price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Clerk.io Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Personalization Software](/directory/30965/personalization/software) > [Clerk.io](/software/184765/clerk-io)

# Clerk.io

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> Clerk.io's AI uses your customers' behavioral data to automatically optimize search results, product recommendations \&amp; email marketing.
> 
> Verdict: Rated **4.7/5** by 20 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Clerk.io?

Boost your E-commerce profitability with Clerk.io's Predictive AI technology. Our modular platform helps you maximize conversions, increase Average Order Value, and scale repeat purchases.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 20 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Clerk.io
- **Location**: Copenhagen, Denmark
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Clerk.io pricing starts at $356/month and varies according to the pricing of each individual module, as outlined below:&#10;Search: Starts at $99 for 5000 searches&#10;Recommendations: Starts at $99 for 50000 recommendations&#10;Email: Starts at $99 for 5000 emails&#10;Audience: Starts at $99 for 5000 customers
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Danish, English, Italian, Norwegian, Spanish, Swedish
- **Available Countries**: Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, South Africa, Sweden, Switzerland, United Kingdom, United States

## Features

- A/B Testing
- AI/Machine Learning
- Activity Dashboard
- Alerts/Notifications
- Behaviour Tracking
- Behavioural Targeting
- Campaign Analytics
- Campaign Management
- Catalog Management
- Conversion Tracking
- Customer Profiles
- Customer Segmentation
- Data Import/Export
- Data Security
- Email Marketing
- Full Text Search
- Indexing
- Inventory Management
- Marketing Automation
- Mobile Access
- Multi-Channel Marketing
- Natural Language Search
- Personalisation
- Promotions Management
- Real-Time Analytics
- Real-Time Reporting
- Recommendations
- Reporting & Statistics
- Search/Filter
- Segmentation
- Shopping Cart
- Template Management
- Third-Party Integrations
- Website Analytics
- Website Personalisation

## Integrations (16 total)

- Act-On
- Adobe Commerce
- BigCommerce
- Google Ads
- HubSpot Marketing Hub
- Klaviyo
- Lightspeed
- MailUp
- Mailchimp
- Meta for Business
- PrestaShop
- Shopify
- Shopify Plus
- Shopware
- Sleeknote

... and 1 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Personalization Software](https://www.capterra.co.nz/directory/30965/personalization/software)

## Related Categories

- [Personalization Software](https://www.capterra.co.nz/directory/30965/personalization/software)
- [Enterprise Search Software](https://www.capterra.co.nz/directory/31096/enterprise-search/software)
- [eCommerce Software](https://www.capterra.co.nz/directory/3/ecommerce/software)
- [E-commerce Tools for Small Businesses](https://www.capterra.co.nz/directory/31259/small-business-ecommerce/software)
- [Marketing Automation Software](https://www.capterra.co.nz/directory/6/marketing-automation/software)

## Alternatives

1. [Shopify](https://www.capterra.co.nz/software/83891/shopify) — 4.5/5 (6667 reviews)
2. [WooCommerce](https://www.capterra.co.nz/software/187800/woocommerce) — 4.5/5 (1040 reviews)
3. [Wix](https://www.capterra.co.nz/software/169007/wix) — 4.4/5 (10606 reviews)
4. [Squarespace](https://www.capterra.co.nz/software/143461/squarespace) — 4.5/5 (3384 reviews)
5. [Bloomreach](https://www.capterra.co.nz/software/173203/bloomreach) — 4.8/5 (56 reviews)

## Reviews

### "Improves my business" — 5.0/5

> **Jacqueline** | *12 September 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Clerk.io provides support through various means, by increasing the conversion rates for your site. It improves sales of products
> 
> **Cons**: As of right now I don’t have any complaints, it has been great for what I need it for, will update if I come across any

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### "A great value product" — 5.0/5

> **Andreoli** | *26 August 2019* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Easy implemantation and customabilization
> 
> **Cons**: A retailer need a way to bypass the result of the search

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### "Appalling quality of integrations and equally appalling technical support" — 1.0/5

> **Damian** | *8 November 2022* | Retail | Recommendation rating: 0.0/10
> 
> **Pros**: We liked Clerk for its apparent ease of implementation and a wide number of services offered (Email, Recommendations, Search etc.).
> 
> **Cons**: Clerk's integration with Magento 2 was horrific. It contained bugs, and we were unable to connect Clerk to our store at all for almost 3 weeks.The low-level not-technical support continued offering the same set of suggestions, which didn't work. Their pace of providing support is also disappointing at best. Unless you chase them and continue asking for solutions, they very quickly go quiet.We even had our own developer, using our own resources (time \&amp; money) to implement a fix because of how helpless their support was.In the end, Clerk simply nullified our contract, arguing they are unable to fix it. By far, our most disappointing experience with any SaaS provider all these years.They raised the "incompetence benchmark" to a whole new level.
> 
> Appalling

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### "The most valuable  tool out of 32 we use in Watery" — 5.0/5

> **Daniel** | *25 October 2019* | Sporting Goods | Recommendation rating: 9.0/10
> 
> **Pros**: Without a product that do as promised and give value to our bussiness - customer service, pricing, design and other things around the core product doesn't matter. As a customer through +2 years with Watery.dk, i  can truly sign under that the product itself from Clerk.io really working and gives tons of value to my business. This is through website recommendations, website search and email recommendations, that day after day obtain more data and use it to view the best product for every single customer. And as a plus - customer service, pricing and design are just as good as the product.
> 
> **Cons**: When i started using clerk around 2,5 years ago, there were several things with the product i missed such as catagories in search, ability to re-design the recommendations and easy interface for me as customer to use the product in backend. Today all these things are changed to the better, so as i see it today, there is not really anything i not like about Clerk.io - But as an online merchant, the price can always be better :)
> 
> As the headline descibes, we use around 32 different ecommerce tools in our bussiness to run and scale it. As i see the data today, no one of all the other tools make our average order value 96 kr. bigger compared between a customer that clicking on a clerk.io content and a customer that not do it. I think it says it all.

-----

### "Great tool, with some caveats" — 5.0/5

> **Verified Reviewer** | *1 September 2022* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: The tool is super reliable and can definitely improve your conversion rate and the quality of the customer journey on your ecommerce.
> 
> **Cons**: Their price model makes it quickly very expensive.

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## Links

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