---
description: Learn more about Cemantica price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cemantica Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Journey Mapping Tools](/directory/31537/customer-journey-mapping-tools/software) > [Cemantica](/software/183643/customer-journey-mapping-tool)

# Cemantica

Canonical: https://www.capterra.co.nz/software/183643/customer-journey-mapping-tool

> A powerful customer experience platform to build your Customer Journey Maps, manage CX Programs and integrate your VoC data.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Cemantica?

Hospitality, Healthcare, Banking, Retail, Financial Services, Delivery Services, Pharmaceutical, Telco, Professional Services

## About the vendor

- **Company**: Cemantica
- **Location**: Kfar Saba, Israel
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$24.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: We have 3 different packages
Standard: $24 per user per month
Expert: $59 per user per month
Enterprise: $106 per user per month
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, German, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Tracking
- Behavioural Analytics
- Collaboration Tools
- Customer Experience Management
- Customer Profiles
- Customer Segmentation
- Customisable Templates
- Dashboard
- Data Import/Export
- Data Visualisation
- Drag & Drop
- Feedback Management
- Multi-Channel Data Collection
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback

## Integrations (37 total)

- Asana
- CRM\_
- Docusign
- Dropbox Business
- Dynamics 365 Customer Voice
- Eventbrite
- FreshBooks
- Freshdesk
- GitHub
- Gmail
- Google Workspace
- Intercom
- Jira
- Mailchimp
- Marketo Engage

... and 22 more integrations

## Support Options

- Email/Help Desk
- Chat

## Category

- [Customer Journey Mapping Tools](https://www.capterra.co.nz/directory/31537/customer-journey-mapping-tools/software)

## Related Categories

- [Customer Journey Mapping Tools](https://www.capterra.co.nz/directory/31537/customer-journey-mapping-tools/software)
- [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software)

## Alternatives

1. [Jotform](https://www.capterra.co.nz/software/158456/jotform-4-0) — 4.7/5 (2795 reviews)
2. [SurveyMonkey](https://www.capterra.co.nz/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
3. [Trustpilot](https://www.capterra.co.nz/software/169618/trustpilot) — 4.5/5 (1202 reviews)
4. [Experience.com](https://www.capterra.co.nz/software/178112/socialsurvey) — 4.7/5 (89 reviews)
5. [Broadly](https://www.capterra.co.nz/software/161326/broadly-reviews) — 4.8/5 (336 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/183643/customer-journey-mapping-tool)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/183643/customer-journey-mapping-tool> |
| de-AT | <https://www.capterra.at/software/183643/customer-journey-mapping-tool> |
| de-CH | <https://www.capterra.ch/software/183643/customer-journey-mapping-tool> |
| en | <https://www.capterra.com/p/183643/Customer-Journey-Mapping-Tool/> |
| en-AE | <https://www.capterra.ae/software/183643/customer-journey-mapping-tool> |
| en-AU | <https://www.capterra.com.au/software/183643/customer-journey-mapping-tool> |
| en-CA | <https://www.capterra.ca/software/183643/customer-journey-mapping-tool> |
| en-GB | <https://www.capterra.co.uk/software/183643/customer-journey-mapping-tool> |
| en-IE | <https://www.capterra.ie/software/183643/customer-journey-mapping-tool> |
| en-IL | <https://www.capterra.co.il/software/183643/customer-journey-mapping-tool> |
| en-IN | <https://www.capterra.in/software/183643/customer-journey-mapping-tool> |
| en-NZ | <https://www.capterra.co.nz/software/183643/customer-journey-mapping-tool> |
| en-SG | <https://www.capterra.com.sg/software/183643/customer-journey-mapping-tool> |
| en-ZA | <https://www.capterra.co.za/software/183643/customer-journey-mapping-tool> |
| fr | <https://www.capterra.fr/software/183643/customer-journey-mapping-tool> |
| fr-BE | <https://fr.capterra.be/software/183643/customer-journey-mapping-tool> |
| fr-CA | <https://fr.capterra.ca/software/183643/customer-journey-mapping-tool> |
| fr-LU | <https://www.capterra.lu/software/183643/customer-journey-mapping-tool> |
| it | <https://www.capterra.it/software/183643/customer-journey-mapping-tool> |

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