Square for Restaurants

Who Uses Square for Restaurants?

Square for Restaurants is purpose-built to manage your entire restaurant operation seamlessly on one cohesive platform, empowering you to focus on what matters most -- your guest experience.

What Is Square for Restaurants?

Square for Restaurants is here: our built-from-scratch platform of software, hardware, and payments that streamlines your whole restaurant or bar operation. Stay on top of your tables, by customizing your floor plan with all the sections you need.From breakfast to lunch and seasonal specials, create all the menus you need and swap them out in a tap. Customize just about everything. Easy and expedited reports for every little thing. Try it free for 30 days!

Square for Restaurants Details

Square

https://squareup.com

Square for Restaurants Pricing Overview

Square for Restaurants does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Square for Restaurants Features

Square for Restaurants Reviews

Showing 5 of 18 reviews

Overall
4.2/5
Ease of Use
4.4/5
Customer Service
3.7/5
Features
4.1/5
Value for Money
3.5/5
Ryan P.
Office Assistant
Financial Services, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 7/01/2020

"Super easy to use and convenient!"

Comments: I enjoy it a lot and will continue to use

Pros: I really love using this software! It is so easy to use and is always quick to use, never issues with it! This is important in the restaurant

Cons: The only con is that the fees get a little expensive at times, especially when you manually enter info

  • Reviewer Source 
  • Reviewed on 7/01/2020
Kevin Z.
Director Of Operations
Food & Beverages, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/01/2020

"The Obivious choice for Payment processing"

Comments: The major benefits we experience are as follow: Payment processing is a breeze, we are able to integrate our system with Quick books seamlessly, the many option for accepting payment means we never miss out on being able to receive payment at any time, Customer service is very helpful and they genuinely care about helping your business succeed and the most important for us is we never have to think about it, it just works.

Pros: Square has streamlined my credit card processing immensely, We were using a different merchant service before that had higher fees and less intuitive features. Square is very useful for our staff accepting payments on site, at events, Bar Tending and processing catering invoice payments. it is fully integrated with our Quickbooks software for a streamlined process. The speed in which receiving credit to our bank account is also pleasantly fast. Finally being able to accept a credit card while in an out of service area (No Wifi/Cellular) is an excellent feature we have already taken advantage of.

Cons: There are no issues in the two years I have been using Square to report. The addition of NFC payments has made my life even better!

  • Reviewer Source 
  • Reviewed on 15/01/2020
Brian K.
Owner
Food & Beverages, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    2/5
  • Ease of Use
    2/5
  • Features & Functionality
    2/5
  • Customer Support
    2/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 16/01/2020

"Not Ready For Prime Time"

Comments: All the good things about Square exist with other systems that lack the bad things. They are new to the restaurant space and they are evolving, but they are not there yet.

Pros: The user interface is clear and simple. It works perfectly well for our servers.

Cons: The back of house reporting is a disaster. I’ve never worked with a more complicated, obtuse, confusing reporting function. They say you can customize your reports, but that’s true in only the simplest sense. We can’t customize reports so that all the info we want is in one place. We still need to bounce from report to report to find the data we need. It takes my bookkeeper far longer to reconcile sales to receivables than ever before, and occasionally we spend hours trying to make sense, on the phone with support personnel who also can’t make sense of the reports. Any positive reviews of the reporting functions are from customers that really use the reports seriously or diligently. If you care that your receipts are correct, Square makes it virtually impossible.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 16/01/2020
Sarah S.
cafe manager
Restaurants, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/07/2019

"Love it!"

Pros: The ease of entering in new items and organizing the screens is great and easy enough for even staff to do. We have worked with them to get certain end of day reports we needed but overall the accessibility to access what you need whether it be item sales per day, hour, category, etc. is really simple. Sending refunds, looking up transactions, or sending coupons is super fast and way easier than any other system I have used. The staff loves it because their tips have tripled with the suggested percentage buttons on the customer screen.

Cons: At first it was hard for me to gain access to troubleshooting help as a manager because I am not the owner of the company. They seem to have changed protocol lately so now when I call it is no problem. There are constant updates so sometimes there are changes in the system and certain ones we don't like or want. However, I have been able to call and they can talk me through how to change the settings.

  • Reviewer Source 
  • Reviewed on 29/07/2019
Bryan G.
Marketing Manger
Market Research, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    2/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 13/03/2019

"Swipe right material"

Comments: Overall ok. Worked most of the time and I like that you can hook up your phone to the little swiping dude. Fix the tipping section at a buyer's checkout stage and you will do wonders. Lower CC fees please.

Pros: Working at a restaurant, this software made life easy for everybody (most of the time). Easy to set up a menu and add images, calculate tax, and reports.

Cons: When wifi went down so did our morale. However, the worst thing about this program was the Tipping Section. Customer's can't read the fine text at the tip checkout phase. They are deer in headlights. "Where do i sign?!" "What do I do" There is a big hiccup at this stage of the check out. Please bring up to your UX team. Square needs to make it simpler for end users. Bless them. I heard the fees are higher than most competitors.

  • Reviewer Source 
  • Reviewed on 13/03/2019