--- description: Learn more about MessageKite price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MessageKite Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [MessageKite](/software/182284/messagekite) # MessageKite Canonical: https://www.capterra.co.nz/software/182284/messagekite Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/182284/messagekite?page=2) > MessageKite is a business texting app for Small Businesses that revolutionizes the way your front desk operates. > > Verdict: Rated **4.2/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MessageKite? Small and medium businesses who limit their external communications with customers to phone and email. MessageKite adds powerful text messaging features to empower your front-desk communication. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 13 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MessageKite - **Location**: Concord, Canada - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$14.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: MessageKite is offered across four pricing plans, outlined below. A 14-day free trial is available. Starter: $14 per month when billed monthly or $10 per month billed annually Business: $25 per month when billed monthly or $20 per month billed annually Pro: $45 per month when billed monthly or $40 per month billed annually Enterprise \& Custom: Contact MessageKites directly for pricing information - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 2-Way Messaging - Alerts/Notifications - Appointment Scheduling - Automated Responses - Chat/Messaging - Communication Management - Confirmations/Reminders - Contact Management - Mass Texting - Message Personalisation - Mobile Coupons - Real-Time Chat - Recurring Appointments - Reporting/Analytics - Rescheduling - Scheduled Messaging - Third-Party Integrations ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [SMS Marketing Software](https://www.capterra.co.nz/directory/30842/sms-marketing/software) ## Related Categories - [SMS Marketing Software](https://www.capterra.co.nz/directory/30842/sms-marketing/software) - [Appointment Reminder Software](https://www.capterra.co.nz/directory/30997/appointment-reminder/software) - [Internal Communications Software](https://www.capterra.co.nz/directory/31014/internal-communications/software) - [Internal Communication Software](https://www.capterra.co.nz/directory/31543/employee-communication-tools/software) ## Alternatives 1. [GoReminders](https://www.capterra.co.nz/software/154785/goreminders) — 4.8/5 (255 reviews) 2. [TextP2P](https://www.capterra.co.nz/software/183310/text-p2p) — 5.0/5 (124 reviews) 3. [Marketing 360](https://www.capterra.co.nz/software/148516/marketing-360) — 4.5/5 (1132 reviews) 4. [Caspio](https://www.capterra.co.nz/software/137206/caspio) — 4.6/5 (249 reviews) 5. [Textmagic](https://www.capterra.co.nz/software/147342/textmagic) — 4.6/5 (260 reviews) ## Reviews ### "Excellent option for inexpensive SMS marketing software" — 5.0/5 > **Lindsey** | *4 June 2020* | Retail | Recommendation rating: 10.0/10 > > **Pros**: After extensive research into our options for SMS marketing, I was very discouraged by the lack of affordable options. We are a small retail boutique and didn't have the budget for some of the more robust options available. We decided to give MessageKite a try with their free trial option, and fell in love\! It's super simple to use, very user-friendly, with customizable templates you can build that allow you to easily respond to your business' FAQs. They also have automated messaging options for appointment reminders, and you can group your contacts into specific categories so that you can send one kind of text to one group, without having to choose each contact you want to include individually. Overall, we've been very happy with this software and are grateful for it. > > **Cons**: My only complaint with the software is that there's no way for a fully automated response to take place other than an appointment reminder, so when a customer opts in to your texts with a set phrase, for instance, there's no way for the software to trigger an automated response, such as "Please confirm your opt-in" etc. That makes the process a little more labor-intensive, but overall, it's a very minor issue when you consider that the templates make responding super easy, and the value of the software for the price is amazing. > > We had wanted to implement a text messaging service so that we could reach out customers in that way too, but had always found it to be cost-prohibitive. With MessageKite, we get everything we need at a very reasonable rate. ----- ### "Message Kite for a Lesson Centre" — 4.0/5 > **Duane** | *4 June 2020* | Music | Recommendation rating: 6.0/10 > > **Pros**: Ability to schedule messages is invaluable to relationships with new students, schedule changes, students returning after summer holiday, etc. Consistent functionality with few issues where customer service is needed. > > **Cons**: Templates and calendar functions are not intuitive, need extra attention to avoid errors. "Inbox" management needs improvement. Customer service has been provided when needed, but feels disconnected and impersonal. > > As our first text management program, it was a game-changer for our Lesson Centre and has been an indispensable tool, but we've seen little or no refinement in the almost 3 years since. ----- ### "Works as expected but would like more features" — 3.0/5 > **jessica** | *4 June 2020* | Photography | Recommendation rating: 5.0/10 > > **Pros**: the fact that we can easily add an option to text our business phone number > > **Cons**: 1-the "robot" that tries to help problem solve does so during business hours \& while i'm already texting back/forth with someone. it makes it very confusing for our clients as to why "i'm" sending them odd texts. (would love a manual switch to where i can turn off the autobot feature when needed) 2-the feature that sends me an email letting me know i've missed texts doesn't always get sent to me. in the beginning it would send it after a few minutes had passed, now it sends the email alerts randomly and most of the time not at all. 3-some emojis or images that client's send me show up as weird characters or just blank texts. i never know what i'm missing as it could be important 4-the alert for the notifications is the most annoying sound ever. there is no way to choose a different tone/sound or to adjust the volume. if i have my speakers turned up to use other web based apps when a text comes it i literally jump out of my chair, know over my water, etc. i dislike it so much that i leave the browser for this feature off and try to hope that the emails will come thru letting me know i have missed texts or randomly log back in to check for myself. not ideal in both circumstances. > > would love more options, features and controls. i'm managing with what we have merely due to not having time to find a replacement. if more feature/options are in the works i think sending out a newsletter or announcement of what's to come would be helpful, i can't be the only with this these issues. ----- ### "It is great software for messaging" — 5.0/5 > **Karen** | *6 June 2020* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: You can use from different computers and mobiles at the same time, software has message history and has great search option. Mass or group message is also available. Photo sending is good option, too. > > **Cons**: Search command in message history will be better to be done a little faster. > > We are using messageKite more than 3 years and it is working great. As transportation company our dispatch team communicate with drivers easily by message kite. Sending route info, photos, schadule, etc. And messages reach to the phones momentarily. ----- ### "The ONLY One of its kind" — 5.0/5 > **Masa** | *4 June 2020* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I’ve done my research for companies who offer web based text services. message kite is the only one of its kind and at the price is a STEAL\! I’m so glad I found their platform. It is VERY easy to operate and built to function as you’d think. I was up and running And have not turned back. > > **Cons**: I once needed to get a hold of the company for billing updates and it could have been smoother ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/182284/messagekite?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/182284/messagekite) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data