---
description: Learn more about Iru price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Iru Pricing, Reviews & Features - Capterra New Zealand 2026
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Breadcrumb: [Home](/) > [Endpoint Detection and Response Software](/directory/31695/endpoint-detection-and-response/software) > [Iru](/software/181954/Iru)

# Iru

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> Iru unifies identity \&amp; access, endpoint security \&amp; management, and compliance automation to collapse the IT stack.
> 
> Verdict: Rated **4.9/5** by 500 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Iru?

Iru is created for IT \&amp; security teams at growing companies who need unified identity, endpoint, and compliance management across mixed device environments.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 500 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kandji
- **Location**: San Diego, US
- **Founded**: 2018

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Japanese, Spanish
- **Available Countries**: Argentina, Australia, Bolivia, Brazil, Canada, Chile, Colombia, Ecuador, Falkland Islands, France, French Guiana, Germany, Guyana, Hong Kong SAR China, Indonesia, Ireland, Israel, Japan, Jordan, Malaysia and 10 more

## Features

- Access Controls/Permissions
- Access Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anomaly/Malware Detection
- App Management
- Application Management
- Application Security
- Asset Tracking
- Audit Management
- Automatic Patch Deployment
- Automatic Scans
- Automatic User/Device Recognition
- Compliance Management
- Compliance Tracking
- Configuration Management
- Continuous Monitoring
- Dashboard
- Data Management
- Data Security
- Deployment Management
- Device Enrollment
- Device Management
- Endpoint Management
- IT Asset Management
- IT Reporting
- Inventory Management
- Issue Auditing
- Monitoring
- Multiple Authentication Methods
- Network Wide Management
- Patch Management
- Policy Management
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Alerts
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Security Management
- Self Service Portal
- Software Management
- Synchronisation Scheduling
- Vulnerability Assessment
- Vulnerability Scanning
- Workflow Automation
- Workflow Management

## Integrations (5 total)

- Google Workspace
- Microsoft 365
- Okta
- Positive User
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Endpoint Detection and Response Software](https://www.capterra.co.nz/directory/31695/endpoint-detection-and-response/software)

## Related Categories

- [Endpoint Detection and Response Software](https://www.capterra.co.nz/directory/31695/endpoint-detection-and-response/software)
- [IT Management Software](https://www.capterra.co.nz/directory/10001/it-management/software)
- [Patch Management Software](https://www.capterra.co.nz/directory/10017/patch-management/software)
- [IT Asset Management Software](https://www.capterra.co.nz/directory/30077/it-asset-management/software)
- [Mobile Device Management Software](https://www.capterra.co.nz/directory/30584/mobile-device-management/software)

## Alternatives

1. [ManageEngine Mobile Device Manager Plus](https://www.capterra.co.nz/software/132201/manageengine-mobile-device-manager-plus) — 4.6/5 (933 reviews)
2. [ManageEngine Endpoint Central](https://www.capterra.co.nz/software/170018/manageengine-desktop-central) — 4.6/5 (1877 reviews)
3. [VantageMDM](https://www.capterra.co.nz/software/1041783/vantagemdm) — 5.0/5 (226 reviews)
4. [CLYD](https://www.capterra.co.nz/software/186013/clyd) — 4.6/5 (74 reviews)
5. [JumpCloud](https://www.capterra.co.nz/software/175092/jumpcloud-daas) — 4.6/5 (294 reviews)

## Reviews

### "Streamlining our device management - and it's beautiful\!" — 5.0/5

> **Marcel** | *12 August 2025* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Kandji is incredibly seamless and intuitive to use. The learning curve is almost flat — we didn’t have to spend time learning complex processes, and everything feels very natural. The UI and UX are excellent: clean, visually appealing, and aligned with the design quality we expect from Apple devices. It’s easy to navigate, well thought out, and simply makes our lives a lot easier when managing iOS and Mac devices.
> 
> **Cons**: The only drawback we encountered was with the pricing tiers. Initially, the structure wasn’t as transparent as we would have liked, which made it a bit tricky to figure out the best fit. However, after some discussion, we found a pricing option that worked well for us, so it was more of a minor inconvenience than an ongoing issue.
> 
> Our overall experience with Kandji has been fantastic. The platform performs smoothly, the interface is a pleasure to use, and the integration with our Apple devices feels effortless. Customer support has been a standout — their AI chatbot is genuinely helpful, and when it can’t solve an issue, we get connected to a real, highly knowledgeable support person almost instantly. They’ve been consistently quick to respond and capable of resolving our questions or problems. Kanji has truly streamlined our device management processes and delivered excellent support along the way. Plus the EDR and vulnerability management give us extra piece of mind\!

-----

### "Excellent Product for MacOS Device Management \*\*\*\*\*" — 5.0/5

> **Richard** | *12 February 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Simplified the Process of Management of MacOS devices for a team that was more windows based.&#10;Onboarding was really quick and easily with excellent hands on support.&#10;Support response and resolution times are really good too.&#10;The whole product is intuitive and easy to use.
> 
> **Cons**: Alerts and clearing alerts is a pain.&#10;We see some alerting for some devices where through for example apps are already deployed before onboarding and the software can not be installed.  It would be really nice if these could be cleared easily or "ignored" in the UI.
> 
> I would recommend this product to any company using MacOS.   We moved from using Intune from MacOS devices to Kandji with a focus on security and have not looked back.&#10;The Onboarding was exceptional with knowledgeable staff able to assist us with our initial blueprints and configurations.&#10;When things have not worked or we have required support the support team and really responsive and resolve issues fast.&#10;&#10;Overall this is a product i would not be without.

-----

### "A device management platform that simply does what it promises" — 5.0/5

> **Mark** | *24 August 2026* | Architecture & Planning | Recommendation rating: 9.0/10
> 
> **Pros**: Iru does what it says it’s going to do, without a lot of fuss or fanfare. That’s probably the biggest compliment I can give it. I’ve used plenty of products that promise a huge amount, only to find that delivering those capabilities in a real-world environment is complicated or that some of the promise is more marketing than reality. With Iru, the functionality is practical, reliable and actually achievable in day-to-day use.
> 
> **Cons**: There’s genuinely very little I dislike about Iru, but if I had to choose something it would be aspects of the Assignment Maps functionality. It’s already a useful feature, but I think there’s room to make complex deployments easier to understand at a glance. For example, being able to explicitly name or label the individual stages of a deployment would make larger Assignment Maps much easier to read, manage and troubleshoot.
> 
> From day one, our experience with Iru has been excellent. We migrated from our previous MDM before Apple’s migration tooling made that process as straightforward as it is today, so the prospect of moving an entire fleet was fairly daunting. Iru’s support team guided us through the process and made the migration about as painless as it could possibly have been. That experience set the tone for the relationship we’ve had with them ever since: knowledgeable, responsive support backed up by a product that reliably does what we need it to do.

-----

### "Mandatory Review" — 3.0/5

> **Ester** | *9 January 2026* | Computer & Network Security | Recommendation rating: 6.0/10
> 
> **Pros**: Iru provides comprehensive endpoint protection with broad coverage across devices, helping reduce risk and centralize security management.
> 
> **Cons**: Contract management is consistently problematic, with frequent inaccuracies, delayed renewal notices, and incorrect quotes that require follow-up.
> 
> Contract management continues to be messy, often incorrect, late renewal notices, incorrect quotes, etc.

-----

### "Amazing Device Management with Strong Automation" — 5.0/5

> **Jason** | *11 June 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The standout feature is how easy Iru is to deploy and manage. Onboarding devices is very straightforward, and the automation (particularly blueprints and zero-touch deployment) saves a significant amount of manual effort. The interface is clean and intuitive, making day-to-day management efficient without needing deep training. &#10;&#10;Another big plus is how updates and ongoing management are handled. Much of the patching, policy enforcement, and configuration happens automatically in the background, which reduces the need for manual intervention and helps keep devices compliant without constant oversight.&#10;&#10;Device management is strong and it gives good visibility across the estate. &#10;&#10;Customer support has also been responsive when needed, which makes a big difference for operational confidence.
> 
> **Cons**: While the core functionality is solid, some areas feel less mature than more established platforms. Reporting and filtering could be more flexible, and there are limitations when it comes to integrations, particularly in more complex or Microsoft-heavy environments.&#10;&#10;Naturally, it also feels slightly more tailored towards Apple-first setups, so mixed-device environments may not get the same level of depth or control compared to other enterprise tools. But I know they are workign hard to bring other device platforms into line with their Apple management offering.
> 
> Overall, my experience with Iru has been amazing\! It’s a reliable and efficient platform that simplifies device management and reduces the day-to-day workload for IT teams. The ease of use and automation features make it particularly well-suited for small to mid-sized environments or organisations looking to streamline their tooling.&#10;&#10;That said, for more complex environments requiring deep integrations or highly customised reporting, there are still some limitations. Despite that, it delivers strong value and covers the core requirements perfectly.

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