17 years helping New Zealand businesses
choose better software

What Is BIC Platform?

The BIC Platform is an "all-in-one" solution for Digital Transformation, including AI-powered BPM. It is modular and combines the following functionalities: Process modeling and analysis (BIC Process Design), Process execution and automation (BIC Process Execution), Measurement and monitoring of real processes (BIC Process Mining).

The BIC Platform is used, for example, for process management, quality management and business intelligence. It can be operated as a public or private cloud or on-premises.

With modern AI functions, the BIC Platform drives process efficiency and process optimization by intelligently automating manual process modelling and static templates, among other things.

Who Uses BIC Platform?

BIC Platform is the ideal solution for organizations – from midsize companies to international corporations of all industries – looking for a software solution in English, German or Spanish.

Where can BIC Platform be deployed?

Cloud-based
On-premise

About the vendor

  • GBTEC
  • Located in Bochum, Germany
  • Founded in 2004

BIC Platform support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Australia, Austria, Canada, Chile and 18 others

Languages

Arabic, English, French, German, Italian and 2 others

BIC Platform pricing

Starting Price:

US$125.00/year
  • Yes, has free trial
  • No free version

BIC Platform does not have a free version but does offer a free trial. BIC Platform paid version starts at US$125.00/year.

Pricing plans get a free trial

About the vendor

  • GBTEC
  • Located in Bochum, Germany
  • Founded in 2004

BIC Platform support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Australia, Austria, Canada, Chile and 18 others

Languages

Arabic, English, French, German, Italian and 2 others

BIC Platform videos and images

BIC Platform Software - BIC Platform Portal
BIC Platform Software - BIC Platform Modelling
BIC Platform Software - BIC Platform - Process Execution
BIC Platform Software - BIC Platform - Discovery
BIC Platform Software - BIC Platform - Variant Analysis
View 6 more
BIC Platform video
BIC Platform Software - BIC Platform Portal
BIC Platform Software - BIC Platform Modelling
BIC Platform Software - BIC Platform - Process Execution
BIC Platform Software - BIC Platform - Discovery
BIC Platform Software - BIC Platform - Variant Analysis

Features of BIC Platform

  • Access Controls/Permissions
  • Approval Process Control
  • Business Process Automation
  • Collaboration Tools
  • Compliance Tracking
  • Deployment Management
  • Document Management
  • Drag & Drop
  • Forms Management
  • Graphical Workflow Editor
  • Integrations Management
  • No-Code
  • Process Modeling & Designing
  • Reporting/Analytics
  • Role-Based Permissions
  • Search/Filter
  • Task Management
  • Templates
  • Third-Party Integrations
  • Visual Modeling
  • Web/Mobile App Development
  • Workflow Configuration
  • Workflow Management

BIC Platform Alternatives - Capterra New Zealand 2021

With the BPM and GRC software Aeneis, you have your critical and success-relevant processes and assets under control!
GW Apps accelerates digital transformation with no-code app building, process automation, and dynamic reporting.
The #1 visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together.
User-friendly, modularly constructed, and scalable process management, quality management and integrated management system solution.
ARIS is the market-leading and most intuitive solution for professional business process management, modeling and Process Mining. Learn more about ARIS
Kissflow is the #1 Business Process Management (BPM) Software that includes complete Process Management.
Data analysis solution that helps businesses manage spreadsheets, create graphs/charts, perform calculations, share projects, and more.
Checkbox is the market leader in workflow automation empowering teams to automate processes and streamline request management with AI.
Modular quality management software solutions for all industries and company sizes.

Reviews of BIC Platform

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.7
Features
4.5
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
68%
4
30%
3
3%
Verified Reviewer
Verified LinkedIn User
Management Consulting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great software for cloud-based process design

5.0 4 years ago

Pros:

The BIC Cloud is easy to use, intuitive and has all the features we needed for our process documentation, process analysis and process design projects.

Cons:

Integration with JIRA or Confluence would be helpful.

Alternatives Considered: SAP Signavio

Michalina
Process manager in Germany
Real Estate, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Impressions of BIC

4.0 3 months ago

Comments: good : the first introductions were nice, quick and easy
handling: easy and intuitive
design: clear
I appreciate that there is a help section that is quite detailed

Pros:

intuitive handling easy to follow instructions

Cons:

some features do not seem to be stable and after a customization they also disappear from time to time

Alternatives Considered: SAP Signavio and ADONIS BPM Suite

Reasons for Choosing BIC Platform: it was Viflow (not mentioned in your selection so I had to choose another to proceed) was not offering a stable performance and was not intuitive

Switched From: VIF ERP

Reasons for Switching to BIC Platform: better layout and design, also the cost were not that high

GBTEC Response

2 months ago

Thank you for your positive feedback on our software! We do everything we can to continuously improve our software. The features should run consistently and stably - if you have any questions, please contact our support team at any time. Best regards from Bochum

Katharina
Quality Manager in Germany
Plastics, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

BicCloud Review

3.0 5 years ago

Pros:

a lot of possibilities, connections between processes, uploading of documents, comparison with previous versions, workflow-handling, easy to learn

Cons:

Access, Usability for rare users (too much Information) - should be more like a web page or Wikipedia

Leonor
Head of Business Process Management in Germany
Construction, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Our best choice for BPM

5.0 2 years ago

Comments: After comparing many similiar software systems for business process management we decided for BIC Platform, mostly because of our top account manager. They really do a great job with caring for all your specific wishes. Since the implementation we already benefit a lot from it, since we describe our processes in this software, so that employees can have a look into the system and inform themselves about processes and strucutres that are transparent now.

Pros:

Overall UX-Design, Administration possibilities, most easy to use process modeller on the market ...

Cons:

Maybe some information about how the software is used within your own company, but they already announced that feature on the last user conference.

Alternatives Considered: SAP Signavio

Reasons for Choosing BIC Platform: Visio wasn't good enough in - granting everyone access to the process descriptions - showing relations between processes, roles, IT-applications and more ... - administrating a process landscape - providing workflows for approving processes or other objects ... - and many more ...

Switched From: Visio

Uli
COO in Germany
Consumer Goods, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best process mapping tool we used so far with outstanding usability & no code automation capability

5.0 2 years ago

Comments: BIC is one of the best software solutions we have ever used and the best BPM software so far .

Pros:

The overall experience is great. BIC has given us speed at our work. It's very helpful for business workflow and very user-friendly . Users learn quickly how to use BIC and can easily be involved to the process mapping and automation. BIC deployment is efficient and well supported by the excellent customer support team. The technical experts are quick to react to requests or questions regarding the tool.

Cons:

While the SaaS experience is superior - we would like to see a full-blown offline version of BIC.

Alternatives Considered: SAP Signavio, Miro, Lucidchart, Kissflow and iGrafx

Switched From: Visio

Reasons for Switching to BIC Platform: Superior usability paired with outstanding features.