---
description: Learn more about CareTeam price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CareTeam Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Long Term Care Software](/directory/30109/long-term-care/software) > [CareTeam](/software/181316/careteam)

# CareTeam

Canonical: https://www.capterra.co.nz/software/181316/careteam

> CareTeam is a clinical messaging and documentation platform designed specifically for Skilled Nursing Facilities.
> 
> Verdict: Rated **3.5/5** by 2 users. Top-rated for **Customer Support**.

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## Overview

### Who Uses CareTeam?

Skilled Nursing Facilities

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.5/5** | 2 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 2.5/5 | Based on overall reviews |
| Recommendation percentage | 40% | (4/10 Likelihood to recommend) |

## About the vendor

- **Company**: Netsmart Technologies
- **Location**: Overland Park, US
- **Founded**: 1968

## Commercial Context

- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Free for up to five users
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Geriatric Care

## Support Options

- 24/7 (Live rep)

## Category

- [Long Term Care Software](https://www.capterra.co.nz/directory/30109/long-term-care/software)

## Alternatives

1. [IntelliLogix](https://www.capterra.co.nz/software/136246/intellilogix) — 4.0/5 (1 reviews)
2. [eCase](https://www.capterra.co.nz/software/148276/ecase) — 3.5/5 (2 reviews)
3. [CareSynchrony](https://www.capterra.co.nz/software/213056/caresynchrony) — 5.0/5 (3 reviews)
4. [Caribou Community Living Care Suite](https://www.capterra.co.nz/software/151622/caribou-community-living-care) — 1.0/5 (1 reviews)

## Reviews

### "Ok" — 3.0/5

> **Rachel** | *29 January 2019* | Hospital & Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: Easy to use, easy to find what you're looking for
> 
> **Cons**: Very slow search field.  Cannot even view the note until doctor signs it.  Lag time between doctor signing and the note being available. Hard to correct mistakes.  If doctor wrote a visit note under a "History and Physical" heading, he can't correct it to say "Progress Note" instead. 
 I wish we still used a clinical program that included Progress Notes.  With a integrated system, it was easier to track and schedule required visits, easier to access notes, and we were able to included notes about the visit...

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### "Medical Records" — 4.0/5

> **Christina** | *17 January 2019* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: Layout of notes is clear and helpful with meds, diagnoses and psh on the left hand side
> 
> **Cons**: Notes should be available for longer than 90 days
> 
> Good experience so far. The IT support team is excellent and follows-up immediately.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/181316/careteam)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/181316/CareTeam/> |
| en-AE | <https://www.capterra.ae/software/181316/careteam> |
| en-AU | <https://www.capterra.com.au/software/181316/careteam> |
| en-CA | <https://www.capterra.ca/software/181316/careteam> |
| en-GB | <https://www.capterra.co.uk/software/181316/careteam> |
| en-IE | <https://www.capterra.ie/software/181316/careteam> |
| en-IL | <https://www.capterra.co.il/software/181316/careteam> |
| en-IN | <https://www.capterra.in/software/181316/careteam> |
| en-NZ | <https://www.capterra.co.nz/software/181316/careteam> |
| en-SG | <https://www.capterra.com.sg/software/181316/careteam> |
| en-ZA | <https://www.capterra.co.za/software/181316/careteam> |
| fr | <https://www.capterra.fr/software/181316/careteam> |
| fr-BE | <https://fr.capterra.be/software/181316/careteam> |
| fr-CA | <https://fr.capterra.ca/software/181316/careteam> |
| fr-LU | <https://www.capterra.lu/software/181316/careteam> |

-----

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