---
description: Learn more about Avaamo price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Avaamo Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Avaamo](/software/180871/avaamo)

# Avaamo

Canonical: https://www.capterra.co.nz/software/180871/avaamo

> Conversational AI platform to design and develop intelligent virtual assistants, and Voice Agents
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Avaamo?

Healthcare
Financial Services
Retail
Insurance
Telecommunications

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Avaamo
- **Location**: Los Altos, US

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics
- Speech Recognition

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)
- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.co.nz/directory/30938/artificial-intelligence/software)
- [IVR Software](https://www.capterra.co.nz/directory/30231/ivr/software)

## Alternatives

1. [Fathom](https://www.capterra.co.nz/software/1037530/fathom) — 5.0/5 (807 reviews)
2. [Boost.AI](https://www.capterra.co.nz/software/184561/boost-ai) — 4.8/5 (23 reviews)
3. [ChatBot](https://www.capterra.co.nz/software/166420/chatbot) — 4.6/5 (66 reviews)
4. [Tidio](https://www.capterra.co.nz/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [TextCortex AI](https://www.capterra.co.nz/software/1018715/textcortex-ai) — 4.7/5 (236 reviews)

## Reviews

### "Excellent provider for support chat capabilities" — 5.0/5

> **Verified Reviewer** | *29 June 2021* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to deploy; robust capabilities.  I did what I said it would do
> 
> **Cons**: Somewhat expensive, but we felt it was worth the value
> 
> Call deflection and handling in multiple languages, including a messaging interface

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### "Avaamo is a great competitor for Chatbot design" — 3.0/5

> **DANIEL** | *19 December 2019* | E-Learning | Recommendation rating: 7.0/10
> 
> **Pros**: Multiple integrations with different channels
Ease of creating conversation flows
New platform features are developed and delivered constantly
Ability to include JS with Node is very helpful
User Authentication to the bot is rather easy to implement
> 
> **Cons**: There is no way to keep session between channels
Platform has too many problems with languages like Portuguese and Spanish, giving errors that can only be corrected by the platform's team.
No version control.
Very expensive
> 
> Avaamo has provided us with a great platform to develop bots in multiple languages and to release them easily into client's portals and mobile apps. The platform is more expensive than expected but does deliver on getting their integrations working and having engaged members of their team helping. The platform does suffer from some errors and complications when developing

## Links

- [View on Capterra](https://www.capterra.co.nz/software/180871/avaamo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/180871/Avaamo/> |
| en-AE | <https://www.capterra.ae/software/180871/avaamo> |
| en-AU | <https://www.capterra.com.au/software/180871/avaamo> |
| en-CA | <https://www.capterra.ca/software/180871/avaamo> |
| en-GB | <https://www.capterra.co.uk/software/180871/avaamo> |
| en-IE | <https://www.capterra.ie/software/180871/avaamo> |
| en-IL | <https://www.capterra.co.il/software/180871/avaamo> |
| en-IN | <https://www.capterra.in/software/180871/avaamo> |
| en-NZ | <https://www.capterra.co.nz/software/180871/avaamo> |
| en-SG | <https://www.capterra.com.sg/software/180871/avaamo> |
| en-ZA | <https://www.capterra.co.za/software/180871/avaamo> |
| fr | <https://www.capterra.fr/software/180871/avaamo> |
| fr-BE | <https://fr.capterra.be/software/180871/avaamo> |
| fr-CA | <https://fr.capterra.ca/software/180871/avaamo> |
| fr-LU | <https://www.capterra.lu/software/180871/avaamo> |

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