---
description: Learn more about Routier price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Routier Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Routier](/software/180791/routier)

# Routier

Canonical: https://www.capterra.co.nz/software/180791/routier

> Simplify the way your guests communicate with you, streamline the way your staff interacts with each other.
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Routier?

Hospitality property management solution for businesses of all sizes which helps with streamlined operations, guest requests, task management, custom branding, onboarding, collaboration and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Routier
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$300.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Contact Routier for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Available Countries**: Israel

## Features

- Chatbot
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [UChat](https://www.capterra.co.nz/software/1022133/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.capterra.co.nz/software/1037530/fathom) — 5.0/5 (807 reviews)
3. [Glassix](https://www.capterra.co.nz/software/1052241/glassix) — 5.0/5 (103 reviews)
4. [Darwin AI](https://www.capterra.co.nz/software/1066034/darwin-ai) — 4.8/5 (17 reviews)
5. [Denser AI](https://www.capterra.co.nz/software/1064391/denser-ai) — 5.0/5 (31 reviews)

## Reviews

### "Easy and quick system" — 5.0/5

> **Verified Reviewer** | *20 November 2018* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: The ease of communication with the guests
> 
> **Cons**: That there are no android or Iphone apps for easy access and pop-up notification

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### "Good option for the right type of hotel" — 3.0/5

> **David** | *20 November 2018* | Hospitality | Recommendation rating: 5.0/10
> 
> **Pros**: the Routier team is very involved with its customers. its functionality is good.
> 
> **Cons**: It does not seem to "fit" our hotel. I feel this is a great tool for a more complex operation rather than a small boutique style hotel.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/180791/routier)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/180791/Routier/> |
| en-AE | <https://www.capterra.ae/software/180791/routier> |
| en-AU | <https://www.capterra.com.au/software/180791/routier> |
| en-CA | <https://www.capterra.ca/software/180791/routier> |
| en-GB | <https://www.capterra.co.uk/software/180791/routier> |
| en-IE | <https://www.capterra.ie/software/180791/routier> |
| en-IL | <https://www.capterra.co.il/software/180791/routier> |
| en-IN | <https://www.capterra.in/software/180791/routier> |
| en-NZ | <https://www.capterra.co.nz/software/180791/routier> |
| en-SG | <https://www.capterra.com.sg/software/180791/routier> |
| en-ZA | <https://www.capterra.co.za/software/180791/routier> |

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