CyberGRX

CyberGRX

by CyberGRX

Who Uses CyberGRX?

Whether you are an Enterprise or Third-Party, CyberGRX is a force multiplier for your team. Our Global Risk Exchange and Risk Assessments-as-a-service eliminate waste and redundancies.

What Is CyberGRX?

CyberGRX has the #1 third-party risk management platform that automates self-assessments and their validation for third-party suppliers. Identify risks, reduce costs, scale your ecosystem and get access to advanced analytics that'll save countless hours of manually assessing risk.

CyberGRX Details

CyberGRX

https://www.cybergrx.com

Founded 2015

CyberGRX Pricing Overview

CyberGRX has a free version and offers free trial. See additional pricing details for CyberGRX below.

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

Live Online

Webinars

Documentation

Support

Business Hours

CyberGRX Features

Cybersecurity Software
AI / Machine Learning
Behavioural Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting/Blacklisting
Access Control
Activity Monitoring
Firewalls
Intrusion Detection System
Reporting/Analytics
Threat Response
VPN
Vulnerability Scanning
Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputational Risk Management
Response Management
Risk Assessment
Audit Trail
Performance Metrics
Self Service Portal
Sourcing Management
Transaction History
Vendor Master Data Management

CyberGRX Reviews

Showing 5 of 18 reviews

Overall
4.3/5
Ease of Use
3.6/5
Customer Service
4.4/5
Features
4.1/5
Value for Money
4.1/5

CyberGRX makes Security Assessments easy and painless

Reviewed on 5/09/2019
Verified Reviewer
Solutions Director
Computer Software, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
4/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Structured response to work in for responding to an assessment.

Cons: A lot of documentation verification requests.

Vendor Response

by CyberGRX on 10/09/2019

Thanks for the honest review!

CyberGRX from the user side

Reviewed on 29/08/2019
Susan H.
BIS Lead
Marketing & Advertising, 1,001-5,000 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: My experience with CyberGRX was positive overall and I think this can be an important assessment tool for an organization when used in conjunction with a technical requirements questionnaire.

Pros: I initially used CyberGRX earlier in 2019 as part of a security assessment request from one of our clients and now my organization uses CyberGRX to do some of our own assessments. Cyber GRX was easy to use and understand. I liked that the multiple-choice format was easier to complete than an opened ended comment form. The questions are consistent and I would definitely say that it is thorough and covers all aspects of a security function.

Cons: The CyberGRX questionnaire was VERY long. While an organization with a mature security program will often have many individuals with specific roles and responsibilities I think the questionnaire could combine some of the questions which seem to get redundant. The questionnaire asks about education and experience for the personnel responsible for each aspect of security and therefore there are many similar questions.

Vendor Response

by CyberGRX on 10/09/2019

Thank you so much for the kind review, Susan! Happy to hear your overall experience was positive. We take direct product feedback into consideration, and we're continually working to ensure CyberGRX is both user-friendly and effective.

CyberGRX Review

Reviewed on 29/08/2019
Cortland H.
President
Information Technology & Services, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
3/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall CyberGRX was extremely professional and very attentive to detail, deadlines, etc. They communicated very effectively and respectfully and were genuinely interested in helping our teams succeed. They were a little hobbled in my opinion by the quality of the tools they were forced to use, but as staff and company, were exceptional.

Pros: It was very professional. The high level overview of the categories and graphs provided a good outline of the overall objectives. They were repeated a lot, but did add some value.

Cons: The structure of the questions and explanations were non-intuitive and didn't provide enough detail to correctly understand what was being asked in order to provide a satisfactory response. There was no overview of the process that warned about being prevented from retracing previous answers to adjust once further questions helped illuminate the previous ones that were confusing. It was a one-way process and if it was possible to redo anything, there was no apparent way to do this. These elements of the software were extremely frustrating.

Vendor Response

by CyberGRX on 10/09/2019

Thanks for the feedback, Cortland. We'll be sure to pass your input onto our product team for future road mapping. Stay tuned for coming product releases!

Long winded and too detailed for smaller companys

Reviewed on 4/09/2019
Kevin C.
IT Director
Insurance, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
3/5
Overall
1/5
Ease of Use
3/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Very detailed reporting, easy to log on and create users

Cons: Takes too long to go through all the questions. If you are a small company a lot of what is asked is not appropriate. If you say yes to a section then when you get into it you should have said no, there is no way to go back and change the answer. Very long winded with not enough explanation on the sections being completed.

Vendor Response

by CyberGRX on 10/09/2019

Kevin, we appreciate the feedback and we're continually working to ensure CyberGRX is both user-friendly and effective.

CyberGRX review

Reviewed on 20/09/2019
Terence C.
Director of Operations
Financial Services, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
3/5
Ease of Use
3/5
Features & Functionality
1/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I wouldn't recommend this product as an audit solution due to the recent experience with your Assessment Coordinator

Pros: Last year's answers are self populating, you only have to change or confirm no change to the selected status.

Cons: Overly aggressive Assessment Coordinator. You should never contact a mutual client and relay derogatory comments about response time.

Vendor Response

by CyberGRX on 27/09/2019

We are sorry you had that experience. Our goal is to help both third parties and their customers have a better and faster assessment experience.