---
description: Learn more about Action1 price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Action1 Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Patch Management Software](/directory/10017/patch-management/software) > [Action1](/software/180609/action1-rmm)

# Action1

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> Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.
> 
> Verdict: Rated **4.9/5** by 239 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Action1?

Internal IT departments and Managed Service Providers (MSPs).

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 239 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Action1
- **Founded**: 2016

## Commercial Context

- **Pricing model**: Other (Free version available)
- **Pricing Details**: First 200 endpoints are always free. Not a free trial – no feature limits, never expires.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, Angola, Antigua & Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia & Herzegovina and 144 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Security
- Asset Tracking
- Automatic Patch Deployment
- Automatic Scans
- Backup and Recovery
- Behavioural Analytics
- Compliance Management
- Configuration Management
- Dashboard
- Data Security
- Deployment Management
- Device Management
- Endpoint Protection Software
- Event Logs
- For MSPs
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Issue Management
- Maintenance Scheduling
- Monitoring
- Network Wide Management
- Patch Management
- Performance Metrics
- Policy Management
- Real-Time Monitoring
- Real-Time Notifications
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Server Monitoring
- Task Management
- Threat Response
- VPN Software
- Vulnerability Assessment
- Vulnerability Scanning

## Integrations (9 total)

- Bitdefender Antivirus Plus
- Emsisoft Anti-Malware
- Microsoft Azure
- Microsoft Teams
- PayPal
- Slack
- ThreatAware
- Zapier
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Patch Management Software](https://www.capterra.co.nz/directory/10017/patch-management/software)

## Related Categories

- [Endpoint Protection Software](https://www.capterra.co.nz/directory/30907/endpoint-protection/software)
- [Unified Endpoint Management Tools (UEM)](https://www.capterra.co.nz/directory/32835/unified-endpoint-management/software)
- [MSP Software](https://www.capterra.co.nz/directory/30921/msp/software)
- [ITSM Tools](https://www.capterra.co.nz/directory/30676/itsm/software)
- [IT Management Software](https://www.capterra.co.nz/directory/10001/it-management/software)

## Alternatives

1. [NinjaOne](https://www.capterra.co.nz/software/165889/ninjaone) — 4.7/5 (298 reviews)
2. [Remote Monitoring and Management](https://www.capterra.co.nz/software/144309/atera) — 4.5/5 (461 reviews)
3. [ManageEngine Endpoint Central](https://www.capterra.co.nz/software/170018/manageengine-desktop-central) — 4.6/5 (1877 reviews)
4. [Iru](https://www.capterra.co.nz/software/181954/Iru) — 4.9/5 (500 reviews)
5. [PDQ Deploy & Inventory](https://www.capterra.co.nz/software/174535/pdq-deploy) — 4.8/5 (341 reviews)

## Reviews

### "Action1 Patching Software - AMAZING" — 5.0/5

> **Joel** | *27 March 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Pricing for less than 200 endpoints is free. The software is easy to install and manage. The admin interface is intuitive and easy to use. Has further features such as scripting, reporting and alerts. I have had NO issues using Action1 and is an amazing tool.
> 
> **Cons**: If I had to be picky documentation could be a little better for the other features of Action1. However, the main feature of Action1 is Patching, and it does this amazingly well.
> 
> Fantastic. I have had no pressure from Sales/Marketing staff from Action1trying to hard-sell other licensing or products. They have touched base to make sure I am happy with the product (which I am). The product is so good I actually feel bad that I am using it for free as I have less than 200 endpoints to manage. Amazing product and works well with Intune.

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### "Good free option." — 5.0/5

> **Andrew** | *22 December 2024* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Free for up to 100 devices. Esay way to restart devices.
> 
> **Cons**: Occasional black screen when trying to log in
> 
> Good customer contact emails. Lately been a bit buggy with the black screen coming up instead of access to machine.

-----

### "Action1 is the best dedicated patch management tool I have used" — 5.0/5

> **Jeremy** | *27 August 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: This is by far the easiest patch and update management I have used.  I have used Altiris, WSUM and Heimdal and this leaves them all behind.  It so easy to configure and you can try on 200 endpoints, with full functionality before you commit to anything.  Excellent product\!
> 
> **Cons**: The dashboard can lag behind the true picture of an environment.  And it can look like there are multiple vulnerabilities at a site despite a concerted effort to remediate.
> 
> First class, as a small MSP it has been a game changer and provided the perfect cost effective solution for our clients.  As it does not try to be all things to all people, yet it does have some additional features like remote control and the ability to run scrips remotely, the core functionality does exactly what you want it to do - patch and update management, with comprehensive reporting.

-----

### "Indispensable Tool" — 5.0/5

> **Adam** | *1 October 2025* | Primary/Secondary Education | Recommendation rating: 9.0/10
> 
> **Pros**: Very easy to setup, both with the agent deployment and with being able to dynamically group endpoints.&#10;&#10;We've found the remote support tools indispensable and being able to run PowerShell scripts against endpoints remotely has greatly improved our response to issues. No more running around or remoting around to get simple fixes applied, just send out a script automation.&#10;&#10;Update approval has streamlined the deployment of windows and software updates across the network giving visibility into where those updates are not applying correctly.
> 
> **Cons**: It feels like with the wealth of information it gives that some more critical vulnerabilities might get missed amongst the back log. For example one laptop has come out of a cupboard and tripped 500+ vulnerabilities which then hides the ones that work the other way and effect 500+ computers.
> 
> Very positive. Our account manager has worked with us and been very helpful making sure we find the bits of the product we need.

-----

### "Simple and reliable tool for endpoint management" — 5.0/5

> **Basel** | *22 June 2026* | Machinery | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Action1 is how simple it makes remote device management, patching, and monitoring. It is easy to see which endpoints need attention, push updates, run scripts, and check device status without having to physically touch each machine. The dashboard is straightforward, and it gives IT a practical way to stay on top of security updates and system health.
> 
> **Cons**: What I liked least about Action1 is that some areas could use a bit more depth and polish, especially around reporting and advanced automation. It handles the main tasks well, but certain workflows can take extra setup or manual checking depending on what you are trying to do. It is good overall, but there is room for more customization.
> 
> Overall, my experience with Action1 has been positive. It is a reliable tool for remote monitoring, patch management, and endpoint management. It helps save time by making it easier to manage multiple devices from one place, especially for updates, scripts, and troubleshooting. It is not overly complicated, which is a big advantage, and it works well for day-to-day IT management.

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## Links

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