---
description: Learn more about SegMate price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: SegMate Pricing, Reviews & Features - Capterra New Zealand 2026
---

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# SegMate

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> Bot building and subscriber management platform that specializes in Facebook messenger marketing.
> 
> Verdict: Rated **4.6/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SegMate?

Ecom, Local, Online and Digital Marketing

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 10 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SegMate
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Autoresponders
- Customisable Branding
- Geotargeting
- Mobile Access
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History

## Category

- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)

## Alternatives

1. [WhatsApp](https://www.capterra.co.nz/software/180345/whatsapp) — 4.7/5 (16296 reviews)
2. [Slack](https://www.capterra.co.nz/software/135003/slack) — 4.7/5 (24046 reviews)
3. [Text Request](https://www.capterra.co.nz/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [LiveChat](https://www.capterra.co.nz/software/62194/livechat) — 4.6/5 (1715 reviews)
5. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "What a piece of Software\!" — 5.0/5

> **Yofren** | *22 April 2021* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: What I loved the most was the ease of use and the automations you can do. Another plus is the visual of the whole platform, you don't need to figure anything out because it's all well laid out for you.
> 
> **Cons**: Well, as a startup yet, some things are not finished, but they are on the roadmap, so the future looks promising.
> 
> I believe that big sharks in this space will live to see Segmate grow faster than what some of them would have wanted to, because it is absolutely easy to operate the software and the entry barrier is a totalno brainer for entrepreneurs who are looking to scale their businesses by helping other business owners scale theirs.

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### "SegmateApp is the way to go\!" — 5.0/5

> **(Mel) Marelis C.** | *14 December 2018* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about the software is with the engagement tools I can drag and drop to easily create amazing conversational chatbots quickly and fun.
> 
> **Cons**: What I like least about this software is there is no undo button.
> 
> I am very happy with SegmateApp. Within a few months, after utilizing all the training I have automated my eight businesses. Now, my response time to my current clients has improved. I am confident I will create loyal clients with all my clients. I can now focus my extra time on family and friends. I am happy. Thank you.

-----

### "Better FB Marketing Tools Out There" — 3.0/5

> **Verified Reviewer** | *12 December 2018* | Information Technology & Services | Recommendation rating: 4.0/10
> 
> **Pros**: Is a FB messenger bot that collects subscribers for your marketing intent.
> 
> **Cons**: I honestly felt it's still beta though they launched it as a matured product. Pales in comparison with ManyChat.
> 
> Not good. Unrealistic pricing with what it has to offer.

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### "SegMate is awesome for starting your Messenger Marketing journey\!" — 5.0/5

> **James** | *14 December 2018* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use, helped by a very extensive tutorial training series, which covers in detail all the features SegMate offers. Support is also fast and helpful. They're constantly developing the software and keep you updated about any Facebook changes, or issues. The interface is clean and easy to navigate/understand and the software works as expected and I've never come across a bug. It also offers great value and I'm sure will be one of the cornerstones of my marketing business into 2019 and beyond. Highly recommended\!
> 
> **Cons**: Lacks a couple features that it's competitors have but they're developing it to being just as good soon but at better value.
> 
> It's helped me get started in the exciting new sphere of Messenger Marketing and has opened my mind to the possibilities, there's a growing community feel and the support is both personal and high-quality, I'm very glad I chose their service.

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### "Segmate Review" — 4.0/5

> **Verified Reviewer** | *11 February 2019* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to set up Chat Bots
m.me links
messenger codes
> 
> **Cons**: Would like better features with the use of sequences
Speed of system (very Slow)

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/180431/segmate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/180431/SegMate/> |
| en-AE | <https://www.capterra.ae/software/180431/segmate> |
| en-AU | <https://www.capterra.com.au/software/180431/segmate> |
| en-CA | <https://www.capterra.ca/software/180431/segmate> |
| en-GB | <https://www.capterra.co.uk/software/180431/segmate> |
| en-IE | <https://www.capterra.ie/software/180431/segmate> |
| en-IL | <https://www.capterra.co.il/software/180431/segmate> |
| en-IN | <https://www.capterra.in/software/180431/segmate> |
| en-NZ | <https://www.capterra.co.nz/software/180431/segmate> |
| en-SG | <https://www.capterra.com.sg/software/180431/segmate> |
| en-ZA | <https://www.capterra.co.za/software/180431/segmate> |

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