--- description: Learn more about Telegram price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Telegram Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Telegram](/software/180347/telegram) # Telegram Canonical: https://www.capterra.co.nz/software/180347/telegram Page: 1 / 258\ Next: [Next page](https://www.capterra.co.nz/software/180347/telegram?page=2) > Telegram is a secure and fast messaging application for mobile and desktop devices. > > Verdict: Rated **4.7/5** by 6420 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Telegram? Telegram can be used by businesses, small teams, and international users seeking secure communication. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6420 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Telegram Messenger ## Commercial Context - **Pricing model**: (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Dutch, English, German, Italian, Korean, Portuguese, Spanish - **Available Countries**: United Arab Emirates, United Kingdom ## Features - Audio Calls - Collaboration Tools - Discussions/Forums - Interaction Tracking - Multi-Channel Communication - Personalisation - Search/Filter - Video Conferencing ## Integrations (2 total) - Instagram - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software) ## Related Categories - [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software) - [Team Communication Software](https://www.capterra.co.nz/directory/31033/team-communication/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.co.nz/software/168668/microsoft-teams) — 4.5/5 (11034 reviews) 2. [Slack](https://www.capterra.co.nz/software/135003/slack) — 4.7/5 (24111 reviews) 3. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5221 reviews) 4. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17568 reviews) 5. [Google Chat](https://www.capterra.co.nz/software/175800/chat) — 4.5/5 (2383 reviews) ## Reviews ### "Excellent when it works" — 4.0/5 > **Sunaina** | *22 October 2021* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: End to end encryption means one can share sensitive information when chatting on Telegram knowing that prying eyes will not have access to that information. Stickers available are just way too much fun than usual emojis. Having a desktop client that syncs with the phone app is a great feature. > > **Cons**: Call quality for voice and video calls can be flaky. And background notifications can be delayed even though battery saving is disabled which can make the 'instant' part of instant messaging unreliable. > > Excellent app that I use daily. The background notifications are my biggest gripe which can hopefully be addressed in future updates. ----- ### "Fast, Flexible, and Easy to Use Messaging App" — 5.0/5 > **Sven** | *18 April 2026* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: elegram is extremely easy to use and offers a clean interface that makes messaging straightforward. The support for large groups, channels, bots, and file sharing adds a lot of flexibility and makes the app suitable for many different purposes. I also like that conversations sync well across devices and that the app feels fast and lightweight, even when used frequently throughout the day. > > **Cons**: One minor drawback is that the number of features can feel a little overwhelming at first for new users. Some privacy-related settings also require a closer look to fully understand how they work. Still, these are relatively small issues compared to the overall speed, convenience, and functionality that Telegram provides. > > I have been using Telegram for quite some time and I am very satisfied with it. The app is fast, intuitive, and works reliably across different devices, which makes everyday communication very convenient. I especially appreciate the large group features, channels, and the ability to share files easily, since these functions make Telegram more than just a simple messaging app. It offers a smooth and modern user experience that feels efficient for both private chats and larger communities. ----- ### "Offers more flexibility compared to some other messaging apps" — 5.0/5 > **Milagros** | *24 May 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I like that Telegram makes it easy to keep up with different parts of my day without switching between apps constantly. I use it for personal chats, work updates, sending documents, and even saving content ideas for the salon. Doesn’t feel overloaded with ads or unnecessary stuff. Group chats are also easier to manage compared to other apps > > **Cons**: The only thing I don’t really like is that group notifications can become a lot, especially during busy days. Sometimes it also takes a minute to find older files or messages. Also I can say not everybody uses this app, so communication still ends up split between apps > > Honestly, Telegram ended up becoming one of the apps I open the most throughout the day. Between work, appointments, content ideas, and random reminders, it’s been convenient having everything easy to access in one place. I started using it mainly for communication, but now I also use it to send myself notes, organize ideas, and keep up with fast-paced work stuff without feeling too cluttered ----- ### "Good but not the best" — 3.0/5 > **Ilaria** | *18 May 2026* | Hospitality | Recommendation rating: 6.0/10 > > **Pros**: The ease of use of this platform is amazing. It connects to your phone number and it is very similar to WhatsApp. > > **Cons**: Telegram is not such a secure platform. It is not as controlled as WhatsApp is and it is usually targeted by scammers. > > Great platform to use between friends but not to be use for business. If needed to be use for business is better to use the Secret chat configuration. ----- ### "5 Years of Reliable Work and News Communication" — 5.0/5 > **Oleg** | *8 May 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Telegram is an excellent tool for work communication and staying up to date with news channels. The messaging is fast and reliable, group chats are well-organized, and the channel feature makes it easy to follow industry news and team updates in one place. The free plan offers great value with no limits on media sharing or message history. > > **Cons**: When subscribed to a large number of channels, the app can be slow to update and load new messages. There can be a noticeable delay in receiving notifications or refreshing content when many channels are active simultaneously. This can be frustrating when trying to stay on top of real-time information. > > I have been using Telegram for 5 years, primarily for work communication and following news channels. Overall it has been a very positive experience — it is reliable, feature-rich, and free. Despite occasional slowdowns with many active channels, it remains my go-to messaging platform for both professional and informational use. ----- Page: 1 / 258\ Next: [Next page](https://www.capterra.co.nz/software/180347/telegram?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/180347/telegram) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data