--- description: Learn more about Telegram price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Telegram Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Telegram](/software/180347/telegram) # Telegram Canonical: https://www.capterra.co.nz/software/180347/telegram Page: 1 / 258\ Next: [Next page](https://www.capterra.co.nz/software/180347/telegram?page=2) > Telegram is a secure and fast messaging application for mobile and desktop devices. > > Verdict: Rated **4.7/5** by 6406 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Telegram? Telegram can be used by businesses, small teams, and international users seeking secure communication. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6406 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Telegram Messenger ## Commercial Context - **Pricing model**: (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Dutch, English, German, Italian, Korean, Portuguese, Spanish - **Available Countries**: United Arab Emirates, United Kingdom ## Features - Audio Calls - Collaboration Tools - Discussions/Forums - Interaction Tracking - Multi-Channel Communication - Personalisation - Search/Filter - Video Conferencing ## Integrations (2 total) - Instagram - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software) ## Related Categories - [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software) - [Team Communication Software](https://www.capterra.co.nz/directory/31033/team-communication/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.co.nz/software/168668/microsoft-teams) — 4.5/5 (10950 reviews) 2. [Slack](https://www.capterra.co.nz/software/135003/slack) — 4.7/5 (24053 reviews) 3. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5076 reviews) 4. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17492 reviews) 5. [Google Chat](https://www.capterra.co.nz/software/175800/chat) — 4.5/5 (2379 reviews) ## Reviews ### "Excellent when it works" — 4.0/5 > **Sunaina** | *22 October 2021* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: End to end encryption means one can share sensitive information when chatting on Telegram knowing that prying eyes will not have access to that information. Stickers available are just way too much fun than usual emojis. Having a desktop client that syncs with the phone app is a great feature. > > **Cons**: Call quality for voice and video calls can be flaky. And background notifications can be delayed even though battery saving is disabled which can make the 'instant' part of instant messaging unreliable. > > Excellent app that I use daily. The background notifications are my biggest gripe which can hopefully be addressed in future updates. ----- ### "Make your chatting more fun with Telegram." — 5.0/5 > **Yatra** | *13 February 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Telegram is a really good app and it is very easy to use. There are many fun GIFs and stickers that makes chatting more fun and interesting. It is almost free and the quality of messages, shared photos and videos is unmatchable. Group chatting and team communication is very easy through telegram. > > **Cons**: Everything about telegram is okay. I do not have anything negative about it. I never used customer support and never faced any bugs or issues. > > My overall experience with telegram has been fantastic. This app is easy to function and the quality is superb. I have been using telegram from a long time and always used to send photos and videos through it to my friends. I love using telegram and it fun to text using this app. ----- ### "Telegram is too underrated and unappreciated." — 5.0/5 > **Adarsh** | *30 November 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Telegram has the most privacy in any social media platform in the market now that provide similar service. The mandatory requirement of a phone number similar to WhatsApp limits fake accounts to an extend. It can be accessed from multiple devices at he same time making it very flexible and handy. > > **Cons**: The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to search in our conversations, it always shows something totally unrelated. That aspect I think would be better to take reference from WhatsApp or even Instagram. > > Most versatile app to use across devices for data sharing and communication. I have been using it for my work for more than 2 years and it rarely disappointed. In certain occasions it fails to send multiple files if its not selected from within the app, like when we select multiple files from our device and choose telegram to share it. ----- ### "Scammer Central" — 1.0/5 > **Nava** | *22 February 2026* | Consumer Goods | Recommendation rating: 0.0/10 > > **Pros**: It's easy to use and has all the basic features and they work the same way as they do in other apps so there's no learning curve. > > **Cons**: It's where all the scammers go to do their business. So I don't trust Telegram one bit because they allow all this fraud to go on and their reporting process does nothing. > > Not good. Every time I've used it a scammer has used it to try and get me signed up for a fake job or other scam. ----- ### "One of the best messaging app in the market" — 4.0/5 > **Aditya** | *3 February 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Best thing about it is that it accepts large file sizes, which some other messaging applications does not have. > > **Cons**: Customer support as not as good as compared to other similar apps > > My experience with telegram has been mostly great. It allows me to share and receive large files, keep my activity private and also offers cloud sync. I use it mostly for my personal use, but sometimes also official where it helps in sharing important documents with colleagues. ----- Page: 1 / 258\ Next: [Next page](https://www.capterra.co.nz/software/180347/telegram?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/180347/telegram) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data