---
description: Learn more about Vinchin Backup & Recovery price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Vinchin Backup & Recovery Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Server Backup Software](/directory/31098/server-backup/software) > [Vinchin Backup & Recovery](/software/180134/vinchin-backup-recovery)

# Vinchin Backup & Recovery

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> A comprehensive enterprise-level data backup and recovery solution for providing your entire business workload a powerful protection.
> 
> Verdict: Rated **4.6/5** by 191 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Vinchin Backup & Recovery?

Vinchin is targeted on either SMBs or large enterprises with branches for providing the most cost-effective all-in-one data backup and disaster recovery solution for your entire business workloads.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 191 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Vinchin
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Contact sales@vinchin.com to get a best price\!
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (Desktop), Linux (On-Premise)
- **Supported Languages**: Chinese, English, Traditional Chinese
- **Available Countries**: Argentina, Australia, Bolivia, Brazil, Canada, Chile, China, Colombia, Ecuador, Falkland Islands, France, French Guiana, Germany, Guyana, India, Ireland, Italy, Mexico, Netherlands, New Zealand and 11 more

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Automatic Backup
- Backup Log
- Backup Scheduling
- Backup and Recovery
- Bare-Metal Restore
- Cloud Backup
- Compliance Management
- Compliance Tracking
- Compression
- Configuration Management
- Continuous Backup
- Continuous Monitoring
- Customer Database
- Data Import/Export
- Data Replication
- Data Retention Management
- Data Synchronisation
- Deduplication
- Disaster Recovery
- Encryption
- Incident Management
- Incremental Backup
- Information Governance
- Multiple Data Sources
- Policy Management
- Remote Access/Control
- Risk Assessment
- Risk Management
- Secure Data Storage
- Task Management
- VM Backup
- Version Control
- Virtual Machine Monitoring
- Virtual Server
- Virtualisation
- Whitelisting/Blacklisting

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Server Backup Software](https://www.capterra.co.nz/directory/31098/server-backup/software)

## Related Categories

- [Server Backup Software](https://www.capterra.co.nz/directory/31098/server-backup/software)
- [Backup Software](https://www.capterra.co.nz/directory/31076/backup/software)
- [Disaster Recovery Software](https://www.capterra.co.nz/directory/30207/disaster-recovery/software)
- [Data Loss Prevention Software](https://www.capterra.co.nz/directory/31106/data-loss-prevention/software)
- [Business Continuity Software](https://www.capterra.co.nz/directory/30206/business-continuity/software)

## Alternatives

1. [NAKIVO Backup & Replication](https://www.capterra.co.nz/software/161328/nakivo) — 4.8/5 (465 reviews)
2. [VM Backup](https://www.capterra.co.nz/software/122717/hyper-v-backup) — 4.7/5 (194 reviews)
3. [Iperius Backup](https://www.capterra.co.nz/software/129287/iperius-backup) — 4.5/5 (189 reviews)
4. [Google Cloud](https://www.capterra.co.nz/software/170983/google-cloud-platform) — 4.7/5 (2331 reviews)
5. [Comet Backup](https://www.capterra.co.nz/software/162943/comet-backup) — 4.7/5 (74 reviews)

## Reviews

### "Straightforward and Practical VM Backup Solution for VMware Environments" — 4.0/5

> **Chamindu** | *28 August 2026* | Computer & Network Security | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most about Vinchin Backup \&amp; Recovery is the straightforward approach to protecting virtual machines in a VMware environment. Adding the virtualization environment and organizing VM backup tasks is relatively easy to understand, and the web-based management interface makes it convenient to monitor backup jobs from one place.&#10;&#10;For an administrator managing multiple VMs through vCenter, the centralized backup workflow is useful and reduces the complexity of day-to-day backup management. I also appreciate that the product focuses specifically on backup and recovery without making the basic workflow unnecessarily complicated.
> 
> **Cons**: The product is easy to use for normal backup operations, but I think the technical documentation and troubleshooting information could be more detailed. When working with more advanced configurations or investigating an issue, having clearer explanations of error messages, network requirements, and recommended troubleshooting steps would make the administrator's job easier.&#10;&#10;More detailed technical examples for different VMware environments would also be useful.
> 
> Overall, my experience with Vinchin Backup \&amp; Recovery has been positive. My main requirement was to manage backup protection for VMware virtual machines in a vCenter-managed environment, and I found the solution comparatively straightforward to understand and work with.&#10;&#10;The management interface is clean, the backup workflow is logically organized, and it is convenient to have centralized visibility of backup tasks. From an infrastructure administrator's point of view, ease of management is important because backup systems need to be monitored regularly rather than only when a recovery is required.&#10;&#10;I would especially like to see continued improvement in technical documentation, troubleshooting guidance, and more detailed information for advanced scenarios. Overall, Vinchin provides a practical backup and recovery platform, particularly for organizations looking for a manageable solution for virtualized infrastructure.

-----

### "Reliable multi-hypervisor backup that punches above its price tag" — 4.0/5

> **Kawan Henrique** | *14 August 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: What sold us was the hypervisor coverage. We're a service provider with a mixed estate (VMware vSphere, Hyper-V, XCP-ng and Sangfor HCI) and Vinchin backs all of them up agentlessly from one console. Very few products do that without a second license or agents inside every guest. Value for money is excellent: per-socket licensing is transparent and costs a fraction of Veeam or Commvault for the same host count. The learning curve is short — clean web console, self-explanatory job wizards, first jobs running the same day. Instant VM recovery has genuinely saved us, bringing a failed VM back online straight from the backup repository in minutes. Support is responsive and technically competent.
> 
> **Cons**: Logging is the weak point. When a job fails the log rarely tells you why, so you open a ticket for something you should be able to diagnose yourself. Documentation for advanced scenarios is thin. The dashboard and reporting are functional but basic, limited alert customization and no polished reports to hand a client, so we still build our own. For an MSP, multi-tenancy could go further: separating clients and delegating access is more manual than it should be. Cloud/object storage is noticeably slower than local repositories, and Microsoft 365 coverage is incomplete. The backup server is also resource-hungry, give it real CPU and RAM.
> 
> Positive. We adopted it because it covered hypervisors our previous solution didn't, and it has been dependable (Jobs run on schedule, restores work, administration doesn't eat much time). Licensing is easy to explain to clients and renewals don't surprise anyone. It isn't a Veeam replacement in every respect, observability, reporting and multi-tenant tooling are clearly less mature, and you feel that when something breaks. But for a heterogeneous environment on a budget the trade-off is worth it. Recommended for service providers and mid-sized IT teams, just test your restores and your object storage targets before relying on them.

-----

### "comet: take us now" — 1.0/5

> **clint** | *3 April 2025* | Law Practice | Recommendation rating: 0.0/10
> 
> **Pros**: nothing really differentiates this product from any other.  it's like how every bank offers the same exact 'features' and every home insurance and car insurance and health insurance and everything else in your life is identical.  does backup program things, box checked, lets move on
> 
> **Cons**: the price.  i just cant bring myself to pay actual money for something that is essentially an elaborate gui for rsync.  i actually, and i'm not making this up, used Claude AI to write a python script that just maps the datastores off the host server via sshfs and tar/zstandard's them.  saved me like $20,000 which of course i don't actually get but -- neither do you.
> 
> nearly identical to 100 other products with equally forgettable names

-----

### "Very Good Product and All In ONE" — 5.0/5

> **MOHD HISSAMUDIN** | *7 August 2026* | Railroad Manufacture | Recommendation rating: 10.0/10
> 
> **Pros**: Easy like veeam backup and friendly to understand about backup and replication from sangfor hci and vmware
> 
> **Cons**: Can combine tape backup and no need another software, before this need veritas and veeam backup for backup and now all in ONE
> 
> Good and easy to learn, need more time to understand all function for me. I have 15 experience with veeam

-----

### "Streamlined, Reliable, and Highly Cost-Effective Multi-Hypervisor Backup Solution" — 5.0/5

> **Arie Patria** | *31 August 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Broad Multi-Hypervisor Support: The agentless backup functionality works exceptionally well across a wide variety of virtualization platforms (VMware, XenServer, Proxmox, Hyper-V) all managed from one unified console.&#10;&#10;Instant Recovery: The Instant VM Restore feature allows us to spin up a failed VM directly from the backup file in minutes, which is a lifesaver during hardware failures.&#10;&#10;Data Compression \&amp; Deduplication: Storage space savings are highly noticeable thanks to the built-in compression and Bit-Set In-Depth Deduplication capabilities.&#10;&#10;Perpetual Licensing: Provides excellent long-term cost predictability for our IT department without the nasty surprise of inflated annual renewal fees.
> 
> **Cons**: Reporting Features: While the visual dashboard is informative in real-time, customizing executive reports (PDF/CSV) for monthly audits feels a bit rigid. I would love to see more varied metrics and flexible formatting options.&#10;&#10;Troubleshooting Documentation: The official documentation covers basic installation steps perfectly, but the advanced troubleshooting guides for complex error handling or specific network incident scenarios could be more detailed in their knowledge base.
> 
> We have been using Vinchin Backup \&amp; Recovery for over a year to secure our mixed infrastructure environment (a combination of VMware vSphere and Proxmox VE). Overall, the experience has been incredibly positive, significantly cutting down the complexity of our disaster recovery management.&#10;&#10;Learning Curve \&amp; Dashboard: The initial setup and navigation process was seamless. The web-based interface is neatly organized, intuitive, and requires no extensive technical training. Mapping out backup workflows, configuring instant restores, and setting up schedules can all be done in just a few clicks without needing to install agents on every single VM.&#10;&#10;Licensing \&amp; Value for Money: A primary reason we chose Vinchin was their perpetual licensing option. Compared to major competitors that are increasingly forcing expensive annual subscription models, Vinchin's licensing scheme is much more transparent and budget-friendly without sacrificing core enterprise features.&#10;&#10;Cloud Storage \&amp; Offsite Backup: Integration with S3-compatible cloud storage providers (such as AWS S3 and MinIO) and Azure Blob operates flawlessly. The automated cloud archive feature helps us meet long-term data retention compliance regulations in a cost-effective manner.&#10;&#10;Customer Support: The technical support team is highly responsive. When we migrated our local storage to a new repository, the support team replied to our ticket within hours and provided spot-on, step-by-step guidance.&#10;&#10;Bugs \&amp; Issues: During daily operations, the application runs very stably. The only minor hiccups we encountered were related to pruning retention policies when the backup target storage was nearly full, but these issues were permanently resolved after upgrading to their latest version.

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